Endpoint Protection

Suggest, discuss, and vote on new ideas for Sophos Endpoint Protection. Comprehensive security for users and data

Endpoint Protection

Suggest, discuss, and vote on new ideas for Sophos Endpoint Protection. Comprehensive security for users and data

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  1. Force Uninstall Utility

    A support tech told me awhile back that you may be working on a utility to forcefully remove the software and all of its relevant registry keys, folder structure, services, etc. I think this should be made a priority as it seems we are constantly uninstalling and reinstalling only to have the same problems after reinstalling.

    Your KB article for a manual uninstall is insufficient.

    117 votes
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      Started  ·  12 comments  ·  General Endpoint  ·  Flag idea as inappropriate…  ·  Admin →
    • Create Sophos Removal or Cleanup Tool

      Several other major antivirus/endpoint protection vendors offer tools to uninstall or clean up after their own products. Earlier this week I found one of our protected clients somehow had 2 different versions of Sophos antivirus on it and only one would uninstall cleanly. Instead of Sophos offering a tool to clean things up, I was forced to use a Microsoft "Fix It" tool to remove it. When the removal finished, there were still 3 service entries that were left behind, as well as Sophos files in "Program Files (x86)" and ProgramData. Furthermore, there was still a Sophos software key with…

      199 votes
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        Started  ·  23 comments  ·  New idea  ·  Flag idea as inappropriate…  ·  Admin →
      • Simplify Sophos Antivirus Endpoint process

        Up to now the Endpoint protection of Sophos requires many steps to be uninstalled.
        For IT managers it's time consuming having to:
        - stop the service auto update
        - check the list
        - uninstall program by programm all Sophos products installed by the EndPoint in order

        As an alternative solution the Sophos Support answered us to implement a script that does all the steps by going to the Windows Registry, extract each program uninstall key and... ok, it's more complicated than the standard procedure.

        I think in 2016 there should be a way for programs to be useful, usable and…

        11 votes
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          2 comments  ·  General Endpoint  ·  Flag idea as inappropriate…  ·  Admin →
        • Exclude Process in on-access-scans in Enterprise Console

          Under Antivirus and HIPS, On-Access-Scans its not possible to exclude processes. The Client configuration allowed that.

          10 votes
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            13 comments  ·  Sophos Enterprise Console (SEC)  ·  Flag idea as inappropriate…  ·  Admin →
          • Policy by group instead of group by policy

            Hello all!

            Personally, I do not know if there is anything going on in this direction, but I would like to suggest that it be overridden or at least given the possibility (as an additional resource for example) of managing policies by group.

            Examples:

            In the case of applications:

            Application | Sales | Projects | Marketing
            Dropbox | no | yes | no
            Skype | yes | yes | yes
            Photoshop | no | no | yes

            In the case of websites:

            Website | Sales | Projects | marketing
            Facebook | no | no | yes
            Google | yes |…

            1 vote
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              Started  ·  0 comments  ·  Cloud Console  ·  Flag idea as inappropriate…  ·  Admin →
            • for on access scan exclusions, %username% as variable

              I moved into the problem to exclude a specific folder in the user Profile of all our Notebook users.
              Right now it is not possible to exclude folders like:
              c:\users\%username\.......
              this should be a common issue, due to the fact, that some programms need exclusions there: for example our mail archivieving system uses this folder to prevent user data in the responsible user profile and in some cases it's slowing down the system

              3 votes
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                Started  ·  3 comments  ·  New idea  ·  Flag idea as inappropriate…  ·  Admin →
              • To add additional programs from launching i.e OS Sierra

                Users who are administrators on their Devices (Macs in this case) have the ability to upgrade to the latest OS released by Mac (or install any program they want on their systems).
                Is there away to add a custom Application Control to block certain Applications from launching?

                1 vote
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                  0 comments  ·  Application Control  ·  Flag idea as inappropriate…  ·  Admin →
                • feature that will pop up password before closing sophos services

                  feature that will pop up password before closing sophos services so that even if any desktop running under workgroup environment with administrative access, user will not be able to stop the sophos antivirus.

                  This feature is badly needed in sophos which is missing

                  2 votes
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                    0 comments  ·  Sophos Enterprise Console (SEC)  ·  Flag idea as inappropriate…  ·  Admin →
                  • Proxy support for Sophos Management Communication System with the Sophos Cloud Solution.

                    In short the Issue that some of our customers are raising with Sophos is that when an Endpoint managed agent looks to get an update from a cloud managed estate, it needs to authenticate to a proxy then our Sophos client is unable to feed the Proxy with the relevant authentication details thus blocking our clients from updating within these types of environments.

                    65 votes
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                      Started  ·  3 comments  ·  Cloud Console  ·  Flag idea as inappropriate…  ·  Admin →
                    • 1 vote
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                        Started  ·  0 comments  ·  Device Control  ·  Flag idea as inappropriate…  ·  Admin →
                      • Sophos Cloud - Allow to disable popup alert detections on the endpoint

                        On the Sophos Cloud Dashboard, allow to disable the popup alert detections so that the detection information is displayed only on the Dashboard console.
                        This same feature is already available on the SEC (On-Premise endpoint console) but not on the Cloud dashboard.

                        18 votes
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                          Started  ·  2 comments  ·  Incident response  ·  Flag idea as inappropriate…  ·  Admin →
                        • Re-implementation of “Per process” exclusions for Anti-Virus scanning in Server 2012

                          Sophos Product Information
                          Sophos Product: Sophos Endpoint Protection (antivirus client)
                          Version in Production: 10.3

                          Feature Request Summary
                          Re-implementation of “Per process” exclusions for Anti-Virus scanning.

                          It appears that this hidden function of the endpoint client no longer operates in Windows 2012 (see the support case that gave rise to this request #5147863).

                          It would in fact be useful to formalise and document the functionality, as well as provide easier access to it.

                          How will this new feature address your business requirements?:

                          We would use this feature to avoid impact on backup speed where on-Read scanning is enabled on systems.

                          On-read…

                          26 votes
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                            10 comments  ·  Sophos Enterprise Console (SEC)  ·  Flag idea as inappropriate…  ·  Admin →
                          • Windows Download Reputation for on premise (SEC managed) endpoints

                            Download Reputation prompts users if a low reputation file is downloaded, currently available for Standalone installations only

                            0 votes
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                              Started  ·  0 comments  ·  Download Reputation  ·  Flag idea as inappropriate…  ·  Admin →
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