Endpoint Protection

Suggest, discuss, and vote on new ideas for Sophos Endpoint Protection. Comprehensive security for users and data

Endpoint Protection

Suggest, discuss, and vote on new ideas for Sophos Endpoint Protection. Comprehensive security for users and data

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  1. Block single peripheral, whilst allowing all by default

    In Sophos Central, you can block all peripherals by default - and then have an allow list

    You can't do it the opposite way round, where you allow all devices and just have a block list.

    When trying to create a Peripheral Exemption to Block a device, with the default being Allow, it says that "Exemptions cannot be stricter than global settings."

    This mean that for a particular customer, we have to Allow around 300 USB devices just to block a singular device which a user brought in with malicious content on.

    It would be good to just block a…

    55 votes
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    0 comments  ·  Cloud Console  ·  Flag idea as inappropriate…  ·  Admin →
  2. Configure Alerting Thresholds in Cloud Console

    Allow administrator to configure thresholds for alerts in cloud console. Currently I receive many alerts for non-actionable items such as when a machine reports "Real-time protection has been disabled on a computer." Even though the computer is protected, a shut down or update causes this alert and a few moments later, the protection is OK. I need to be able to adjust this trigger threshold and the same on other items such as out-of date machines, missing updates, PUA detected, etc.

    27 votes
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    6 comments  ·  Cloud Console  ·  Flag idea as inappropriate…  ·  Admin →
  3. centrally manage quarantine

    Allow actions of device quarantine from cloud console. Currently I have users with PUA in quarantine. I cannot perform any action from console. Each machine has to be touched

    25 votes
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    2 comments  ·  Cloud Console  ·  Flag idea as inappropriate…  ·  Admin →
  4. The ability to set your own password for tamper protection in Central?

    In the cloud you are not able to set your own password for tamper protection? Administrators should be able to set their own tamper protection passwords.

    It states that it is available here: http://ideas.sophos.com/forums/285723-sophos-endpoint/suggestions/9818862-in-the-cloud-you-are-not-able-to-set-your-own-pass

    ...but it does not see that this feature is present.

    24 votes
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    0 comments  ·  Cloud Console  ·  Flag idea as inappropriate…  ·  Admin →
  5. Sophos Central Update Cache usage determined by subnet or manually in policy

    using ping response time to determine which update cache a given client updates from in a dmvpn network with multiple offices around the country not all of which have update caches on site creates possibilities that a client at one office will pull updates from a cache hosted at another office on the dmvpn network which is unwanted. We want an option to force each client to either update from the update cache local to its subnet or over the internet from sophos if there's no update cache on its lan. do not want clients talking with update caches at…

    23 votes
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    2 comments  ·  Cloud Console  ·  Flag idea as inappropriate…  ·  Admin →
  6. Fix the Running malware in quarantine or cleanup failure indicator in Sophos Central

    We're constantly having hosts that have a status of red because Sophos is falsely reporting that "Running malware in quarantine or cleanup failure" Can we fix this or have an automated process to delete the events.db?

    22 votes
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    1 comment  ·  Cloud Console  ·  Flag idea as inappropriate…  ·  Admin →
  7. Expand MODEL and ID field in Peripheral Control Exemptions to show full length Device ID & Model

    In the 'Add Peripheral Exemptions' section, there should be an ability to re-size and make bigger (both the actual window and also each column) to ensure that we can see the exact models that we will be allowing. We have multiple pieces of hardware that have very similar Model and ID numbers but some are allowed and some are blocked for certain groups, and currently because the columns are so narrow, it is difficult to determine which is which.

    22 votes
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    1 comment  ·  Cloud Console  ·  Flag idea as inappropriate…  ·  Admin →
  8. search

    Ability to search computer names with the result of contains with instead of starts with.

    e.g. I have a computer called AKG00030784. If I search for 3078 the computer is not found. If I search for AKG0003078 it is found.

    22 votes
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    1 comment  ·  Cloud Console  ·  Flag idea as inappropriate…  ·  Admin →
  9. Automated Reporting Sent to Mail

    Same as in UTM, the ability to create some sort of executive reporting.
    an automated configurable report sent to admin email.
    this is very impotent especially considering the future MSP Partner program managing multiple cloud solutions.

    21 votes
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    0 comments  ·  Cloud Console  ·  Flag idea as inappropriate…  ·  Admin →
  10. Allow email alerts in cloud to have more control

    Allow email alerts to have more control of what's being alerted. Right now we're getting alerts for machines that need to be rebooted, yet they're being reimaged so they will get rebooted anyway.. Rate this as a 3.

    20 votes
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    1 comment  ·  Cloud Console  ·  Flag idea as inappropriate…  ·  Admin →
  11. Sophos Central Device Control Policy

    Device Control Policy: add a input field for excluded devices for comments or description like in the on-premise SEC.
    This enhances usability and makes it easier to recap why devices have been exempted. Often this filed is used to add ticket IDs or similar .

    20 votes
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    2 comments  ·  Cloud Console  ·  Flag idea as inappropriate…  ·  Admin →
  12. "Select all" option for alerts in Cloud

    I want to be able to mass select alerts in the Cloud console instead of individually clicking them one at a time to acknowledge them.

    20 votes
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    6 comments  ·  Cloud Console  ·  Flag idea as inappropriate…  ·  Admin →
  13. Control notifications from the cloud console

    Enable or disable the client notifications via policy configuration

    19 votes
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    1 comment  ·  Cloud Console  ·  Flag idea as inappropriate…  ·  Admin →
  14. Customize Admin Roles

    Now in the new UI you can assign to a user an admin role. However you cannot decide if that admin will receive notifications ( for example ). Would be great if you can create your own profiles or you can edit some existing role settings.

    18 votes
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    6 comments  ·  Cloud Console  ·  Flag idea as inappropriate…  ·  Admin →
  15. Create Limited Administrators

    We would like to be able to create limited Administrators. It would be very useful to give access to the Cloud Console to all our members, but limiting the user and devices that they can manage. And of course, not allowing them to modify global settings, such as the Base Policy. These limits could be configured at a "Group" level, for example.

    18 votes
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    3 comments  ·  Cloud Console  ·  Flag idea as inappropriate…  ·  Admin →

    This is being investigated with the intent of implementing restricted admin roles as we work towards full Role Based Administration.

  16. 17 votes
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    3 comments  ·  Cloud Console  ·  Flag idea as inappropriate…  ·  Admin →
  17. Allow user based policies in the cloud for thin client users

    Currently unable to set user based policies for thin client users. They are currently only able to support server policy.

    17 votes
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    0 comments  ·  Cloud Console  ·  Flag idea as inappropriate…  ·  Admin →
  18. Allow Anti-Virus and HIPS configuration at the dashboard (as it is available on SEC) for managed Cloud endpoint (desktop computers)

    Allow the configuration of the Anti-Virus and HIPS settings to be applied for the endpoints installed on desktop computers, such as:
    - HIPS configuration (enable/disable buffer overflow, suspicious behavior, malicious traffic)
    - Enable/Disable on-access scanning on read, write, rename

    17 votes
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    0 comments  ·  Cloud Console  ·  Flag idea as inappropriate…  ·  Admin →
  19. Scan all Endpoints from Sophos Cloud

    I think it would be a good idea if you could bulk select protected devices and start and AV scan from the console, we had a suspect email come through and wanted to scan all computers just to be safe, the only way to do this is by creating a policy and applying it to all computers.

    16 votes
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    6 comments  ·  Cloud Console  ·  Flag idea as inappropriate…  ·  Admin →
  20. .msi file installer for Sophos cloud

    Good morning,

    I was told that Sophos can create a .msi file installer for Sophos Cloud by raising a case here. We need a .msi file to add to our builds in SCCM. Can you please create one for us?

    Please see the email below by the advisor.

    "Hello Yusuf,

    This is regarding case id - 7560289

    Unfortunately we don't have .msi files for our installers due to the way they are coded for each customer. If you would like to request that we make MSI installers available for download then please do raise a feature request for this: https://www.sophos.com/en-us/support/feature-requests.aspx

    15 votes
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    0 comments  ·  Cloud Console  ·  Flag idea as inappropriate…  ·  Admin →
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