Endpoint Protection

Suggest, discuss, and vote on new ideas for Sophos Endpoint Protection. Comprehensive security for users and data

Endpoint Protection

Suggest, discuss, and vote on new ideas for Sophos Endpoint Protection. Comprehensive security for users and data

Suggest an Idea...

(thinking…)

Enter your idea and we'll search to see if someone has already suggested it.

If a similar idea already exists, you can support and comment on it.

If it doesn't exist, you can post your idea so others can support it.

Enter your idea and we'll search to see if someone has already suggested it.

  • Hot ideas
  • Top ideas
  • New ideas
  • My feedback
  1. Create Sophos Removal or Cleanup Tool

    Several other major antivirus/endpoint protection vendors offer tools to uninstall or clean up after their own products. Earlier this week I found one of our protected clients somehow had 2 different versions of Sophos antivirus on it and only one would uninstall cleanly. Instead of Sophos offering a tool to clean things up, I was forced to use a Microsoft "Fix It" tool to remove it. When the removal finished, there were still 3 service entries that were left behind, as well as Sophos files in "Program Files (x86)" and ProgramData. Furthermore, there was still a Sophos software key with…

    190 votes
    Sign in
    Check!
    (thinking…)
    Reset
    or sign in with
    • sso
    • facebook
    • google
      Password icon
      Signed in as (Sign out)

      We’ll send you updates on this idea

      Started  ·  23 comments  ·  New idea  ·  Flag idea as inappropriate…  ·  Admin →
    • Uninstall and Repair Endpoints via Sophos Enterprise Console

      The uninstall and repair options via console would make it easier to manage a large number of machines, mainly because sometimes it is difficult to get access to some of them.

      127 votes
      Sign in
      Check!
      (thinking…)
      Reset
      or sign in with
      • sso
      • facebook
      • google
        Password icon
        Signed in as (Sign out)

        We’ll send you updates on this idea

        Awaiting Feedback  ·  10 comments  ·  Sophos Enterprise Console (SEC)  ·  Flag idea as inappropriate…  ·  Admin →
      • Force Uninstall Utility

        A support tech told me awhile back that you may be working on a utility to forcefully remove the software and all of its relevant registry keys, folder structure, services, etc. I think this should be made a priority as it seems we are constantly uninstalling and reinstalling only to have the same problems after reinstalling.

        Your KB article for a manual uninstall is insufficient.

        109 votes
        Sign in
        Check!
        (thinking…)
        Reset
        or sign in with
        • sso
        • facebook
        • google
          Password icon
          Signed in as (Sign out)

          We’ll send you updates on this idea

          Started  ·  12 comments  ·  General Endpoint  ·  Flag idea as inappropriate…  ·  Admin →
        • Anti Virus Schedule Weekly or Monthly

          Add an option to scan (besides daily at certain time) weekly of monthly. Some scans on large drives take a whole day and don't need to be scanned weekly but rather 2 weekly or monthly.

          86 votes
          Sign in
          Check!
          (thinking…)
          Reset
          or sign in with
          • sso
          • facebook
          • google
            Password icon
            Signed in as (Sign out)

            We’ll send you updates on this idea

            3 comments  ·  New idea  ·  Flag idea as inappropriate…  ·  Admin →
          • Ability to email reports e.g. weekly or monthly on specific events or users from Sophos Could Console as per the site based SEC feature

            Provide the feature to email reports e.g. weekly or monthly on specific events or users from the Sophos Could Console, as per the site based SEC feature.

            84 votes
            Sign in
            Check!
            (thinking…)
            Reset
            or sign in with
            • sso
            • facebook
            • google
              Password icon
              Signed in as (Sign out)

              We’ll send you updates on this idea

              Started  ·  25 comments  ·  Cloud Console  ·  Flag idea as inappropriate…  ·  Admin →
            • Deletion of Central Accounts

              If a customer or Partner decides to not go for Central he should be able to delete the whole Central Account. This is to ensure

              a) all his data is deleted permantly (data privacy law with cloud based systems in germany)
              b) he can setup a new trial with the same Account at a later point (to see if the gabs being closed in a later release of central)
              c.) from the partner point of view - it keeps Partner Dashboard structured and makes it more easy to manage and keeps it clean

              74 votes
              Sign in
              Check!
              (thinking…)
              Reset
              or sign in with
              • sso
              • facebook
              • google
                Password icon
                Signed in as (Sign out)

                We’ll send you updates on this idea

                Under Review  ·  7 comments  ·  Cloud Console  ·  Flag idea as inappropriate…  ·  Admin →
              • Proxy support for Sophos Management Communication System with the Sophos Cloud Solution.

                In short the Issue that some of our customers are raising with Sophos is that when an Endpoint managed agent looks to get an update from a cloud managed estate, it needs to authenticate to a proxy then our Sophos client is unable to feed the Proxy with the relevant authentication details thus blocking our clients from updating within these types of environments.

                65 votes
                Sign in
                Check!
                (thinking…)
                Reset
                or sign in with
                • sso
                • facebook
                • google
                  Password icon
                  Signed in as (Sign out)

                  We’ll send you updates on this idea

                  Started  ·  3 comments  ·  Cloud Console  ·  Flag idea as inappropriate…  ·  Admin →
                • Two Factor Authentication for Sophos Cloud Portal

                  Two Factor Authentication for Sophos Cloud Portal needs to be added

                  64 votes
                  Sign in
                  Check!
                  (thinking…)
                  Reset
                  or sign in with
                  • sso
                  • facebook
                  • google
                    Password icon
                    Signed in as (Sign out)

                    We’ll send you updates on this idea

                    24 comments  ·  Cloud Console  ·  Flag idea as inappropriate…  ·  Admin →
                    Planned  ·  Karl responded

                    we currently plan on adding multi-factor authentication support for Sophos Central administrative access by Q1/Q2 2017 and are evaluating ways to bring this much asked for feature into the product earlier.

                  • Stop alerting when endpoint not updated in 2 days; Or make this configurable.

                    We need to be alerted only on important conditions. Being alerted that a laptop has missed two updates (laptops are often off for more than two days) is not helpful and, in fact, may result in the team paying less attention to Sophos alerts. We need to be able to configure this or at minimum, please change the default. Thanks,

                    63 votes
                    Sign in
                    Check!
                    (thinking…)
                    Reset
                    or sign in with
                    • sso
                    • facebook
                    • google
                      Password icon
                      Signed in as (Sign out)

                      We’ll send you updates on this idea

                      3 comments  ·  Cloud Console  ·  Flag idea as inappropriate…  ·  Admin →
                    • Give the user *some* kind of indication that a restart is required

                      I'm getting multiple *Medium* level notifications per week about sophos endpoint clients that are "out of date". I now know, after two weeks of interactions with sophserv tech support that the issue has (and continues to be) that many computer users don't restart their computer because they don't have to, and the endpoint security client sometimes requires it, but doesn't tell them. They would happily do it if they knew it was necessary, but because it's not, I get pounded with multiple *Medium* level notifications per week indicating that their clients are out of date. This is super annoying, and …

                      58 votes
                      Sign in
                      Check!
                      (thinking…)
                      Reset
                      or sign in with
                      • sso
                      • facebook
                      • google
                        Password icon
                        Signed in as (Sign out)

                        We’ll send you updates on this idea

                        5 comments  ·  Updating  ·  Flag idea as inappropriate…  ·  Admin →
                      • Automatically logoff Sophos Central

                        The active login time at Sophos Central Portal is very short and it's not adjustable so you constantly need to login again.

                        58 votes
                        Sign in
                        Check!
                        (thinking…)
                        Reset
                        or sign in with
                        • sso
                        • facebook
                        • google
                          Password icon
                          Signed in as (Sign out)

                          We’ll send you updates on this idea

                          2 comments  ·  Cloud Console  ·  Flag idea as inappropriate…  ·  Admin →
                        • Add option that forces full system scans after scheduled start is missed

                          Hi,

                          we've Sophos Endpoint Security and Control 10.3 running in a very large and distributed environment (3000+ machines). Not all of our computers do run at the time we configured a scheduled scan - as there are people that e.g. work only 4 days a week. Sophos AV currently don't care - so we've a lot of machines that does not meet our compliance requirements.

                          Would it be possible to add an administrative option like 'Run task after scheduled start is missed'?

                          BTW: Such an option even exists Windows Task Scheduler - so it cant be hard to create and…

                          58 votes
                          Sign in
                          Check!
                          (thinking…)
                          Reset
                          or sign in with
                          • sso
                          • facebook
                          • google
                            Password icon
                            Signed in as (Sign out)

                            We’ll send you updates on this idea

                            9 comments  ·  New idea  ·  Flag idea as inappropriate…  ·  Admin →
                          • SAML login support for cloud console

                            This is a must have for many organisations web based tools. Also helps with SSO and multi factor logon requests which can usually be configured at the identity provider.

                            50 votes
                            Sign in
                            Check!
                            (thinking…)
                            Reset
                            or sign in with
                            • sso
                            • facebook
                            • google
                              Password icon
                              Signed in as (Sign out)

                              We’ll send you updates on this idea

                              12 comments  ·  Cloud Console  ·  Flag idea as inappropriate…  ·  Admin →
                            • Sophos Central - View Devices by Installed Components

                              So the only current way to see installed components is via Devices > Computers > Manage Endpoint Software but this view is very limited.

                              Can a drop down be created to show say for example -

                              >Endpoints with Endpoint Standard
                              >Endpoints with Endpoint Advanced
                              >Endpoints with Intercept X

                              Hope this makes sense.

                              49 votes
                              Sign in
                              Check!
                              (thinking…)
                              Reset
                              or sign in with
                              • sso
                              • facebook
                              • google
                                Password icon
                                Signed in as (Sign out)

                                We’ll send you updates on this idea

                                3 comments  ·  Cloud Console  ·  Flag idea as inappropriate…  ·  Admin →
                              • AV sample submission with Sophos Enterprise Console

                                If I have a suspicious file which I want to deliver to Sophos labs for analysis I always have a risk.
                                1. I need an established Internet connection to reach Sophos Upload portal.
                                2. I need a mail-account (and also connection to the internet) to send the file.

                                If the file is recognized as Mal/Gen I maybe cannot clean with the console, until a specific signature is created. So I have to upload this file. In worst case the file is on a remote location without IT on side.
                                To get this file I have to connect to the machine,…

                                46 votes
                                Sign in
                                Check!
                                (thinking…)
                                Reset
                                or sign in with
                                • sso
                                • facebook
                                • google
                                  Password icon
                                  Signed in as (Sign out)

                                  We’ll send you updates on this idea

                                  1 comment  ·  Sophos Enterprise Console (SEC)  ·  Flag idea as inappropriate…  ·  Admin →
                                  Under Review  ·  Karl responded

                                  As part of the policy controls for Sophos Live protection you have the option to enable auto sample submission to Sophos.

                                  The option to allow the identification of suspect files and then allow the administrator to periodically select which ones to send to Sophos is one of many options we are evaluating to improve sample collection from customers.

                                  In the interim sophos has added Sophos Clean, a new standalone next-generation malware detection and removal product that can be used on a machine that is suspected of being infected, but currently no detections are being reported. Sophos Clean is available for a 30 day evaluation at no charge. Often new malware that evades the existing detection models for the Endpoint can be captured through the signitureless detection capabilities in sophos clean. Sophos clean is a second opinion scanner.

                                • USB drives scanning automatically.

                                  We need an option that allows USB drives to be automatically scanned upon insertion.

                                  44 votes
                                  Sign in
                                  Check!
                                  (thinking…)
                                  Reset
                                  or sign in with
                                  • sso
                                  • facebook
                                  • google
                                    Password icon
                                    Signed in as (Sign out)

                                    We’ll send you updates on this idea

                                    2 comments  ·  New idea  ·  Flag idea as inappropriate…  ·  Admin →
                                  • uninstall and reinstall option

                                    for troubleshooting can be very useful uninstall or reinstall endpoint on multiple client remotely from management interface

                                    44 votes
                                    Sign in
                                    Check!
                                    (thinking…)
                                    Reset
                                    or sign in with
                                    • sso
                                    • facebook
                                    • google
                                      Password icon
                                      Signed in as (Sign out)

                                      We’ll send you updates on this idea

                                      2 comments  ·  Sophos Enterprise Console (SEC)  ·  Flag idea as inappropriate…  ·  Admin →
                                    • Customisation of reporting sensitivity - don't email low priority issues

                                      currently we are bombarded by irrelevant warnings telling us that devices are out of date... but they're turned off. Other systems allow us to tune when we get alerts, threshholds etc. currently it's unusable for us as an MSP because every 5 minutes we're getting a notification that doesn't need attention.

                                      40 votes
                                      Sign in
                                      Check!
                                      (thinking…)
                                      Reset
                                      or sign in with
                                      • sso
                                      • facebook
                                      • google
                                        Password icon
                                        Signed in as (Sign out)

                                        We’ll send you updates on this idea

                                        2 comments  ·  Cloud Console  ·  Flag idea as inappropriate…  ·  Admin →
                                      • Cascading policies in SEC

                                        Add an option to have policies cascade to sub groups in SEC

                                        40 votes
                                        Sign in
                                        Check!
                                        (thinking…)
                                        Reset
                                        or sign in with
                                        • sso
                                        • facebook
                                        • google
                                          Password icon
                                          Signed in as (Sign out)

                                          We’ll send you updates on this idea

                                          Under Review  ·  3 comments  ·  Sophos Enterprise Console (SEC)  ·  Flag idea as inappropriate…  ·  Admin →
                                        • Managed Group automated assignments of endpoints within Console

                                          The assignments of endpoints to managed groups is currently only down during install. other vendors in this space have automated ways to move endpoints into managed groups within their consoles. If Sophos adds this option it will reduce the number of installers customers have to deploy within their environments. The automated group assignments used by other vendors is by host name starts with, OS ot tag assigned to group. Having customers have to create separate installers or manually move endpoints from the unassigned group is very outdated.

                                          37 votes
                                          Sign in
                                          Check!
                                          (thinking…)
                                          Reset
                                          or sign in with
                                          • sso
                                          • facebook
                                          • google
                                            Password icon
                                            Signed in as (Sign out)

                                            We’ll send you updates on this idea

                                            4 comments  ·  Sophos Enterprise Console (SEC)  ·  Flag idea as inappropriate…  ·  Admin →
                                          ← Previous 1 3 4 5 47 48
                                          • Don't see your idea?

                                          Feedback and Knowledge Base

                                          icon-data-protection icon-endpoint-protection icon-phish-threat icon-sophos-central icon-sophos-central icon-sophos-central icon-sophos-central icon-sophos-central icon-sophos-central icon-sophos-central icon-sophos-mobile icon-sophos-utm icon-sophos-utm icon-sophos-utm icon-web-appliance icon-xg-firewall icon-xg-firewall icon-lightbulbCreated with Sketch.