Endpoint Protection

Suggest, discuss, and vote on new ideas for Sophos Endpoint Protection. Comprehensive security for users and data

Endpoint Protection

Suggest, discuss, and vote on new ideas for Sophos Endpoint Protection. Comprehensive security for users and data

Suggest an Idea...

(thinking…)

Enter your idea and we'll search to see if someone has already suggested it.

If a similar idea already exists, you can support and comment on it.

If it doesn't exist, you can post your idea so others can support it.

Enter your idea and we'll search to see if someone has already suggested it.

  • Hot ideas
  • Top ideas
  • New ideas
  • My feedback
  1. support mac os

    Sophos AV no longer supports 10.9.x, 10.10.x & 10.11.x this seems curious as Windows 7 and older versions of Windows server are still supported. I would really like to see these older version of macosx client supported but was told that Sophos AV does not provide support because Apple no longer provides security updates and therefore will not support the older versions Mac OS X. This reasoning is poor. After all these older versions were initially covered by our license, but now we lose out. Note, there have been many times in the past where applications where developed to fill…

    1 vote
    Sign in
    (thinking…)
    Sign in with: Facebook Google Sophos Features & Ideas Laboratory
    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Updating  ·  Flag idea as inappropriate…  ·  Admin →
  2. Reboot Required Updates

    We have been seeing alot of reboot required on our systems/servers in the environment, with a message that computer is not protected. I understand that updates do require an update from time to time to update the software on the systems, but confused about why we are seeing these so frequently? Is there a way to set groups to have the software schedule a reboot at a certain time for a group of computers and then prompt (with popup), or reboot on logoff for the others by default action (with the exception of servers). This is just making me worried…

    3 votes
    Sign in
    (thinking…)
    Sign in with: Facebook Google Sophos Features & Ideas Laboratory
    Signed in as (Sign out)

    We’ll send you updates on this idea

    1 comment  ·  Updating  ·  Flag idea as inappropriate…  ·  Admin →
  3. Update Sophos Version/Agent Manually to make up for lack of Control in Controlled Updates

    Currently in Sophos Central we can add servers to a Test Group and prevent all other servers from having their agent update.
    This is completely inadequate. Need to be able to create more Server Groups and be able to update to the new version by server group.

    Should be able to download a manual install for the new version and apply it to the servers while Controlled Updates is turned on.

    This would allow us to update critical servers at a time of our choosing.

    Right now, the option is Update All Servers - This is equivalent to pushing the…

    2 votes
    Sign in
    (thinking…)
    Sign in with: Facebook Google Sophos Features & Ideas Laboratory
    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Updating  ·  Flag idea as inappropriate…  ·  Admin →
  4. Excessive requests to reboot endpoint clients in the Sophos Enterprise Console.

    It seems that the higher up the ladder that the user is, the harder it is to get them to reboot. The disruption that closing their many, many, multi-tasking windows left open as project or task placards, makes it extremely difficult for them to pick up where they left off.

    Then a week after I had convinced all of my users to reboot for an update, I had another warning in the console to reboot all of the clients again.

    And now two weeks later, I have a new warning to reboot the endpoint users for Hitman.

    If we keep…

    18 votes
    Sign in
    (thinking…)
    Sign in with: Facebook Google Sophos Features & Ideas Laboratory
    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Updating  ·  Flag idea as inappropriate…  ·  Admin →
  5. Sophos Central - Scheduled Scanning

    In Sophos central console, Threat Protection>Scheduled Scanning it shows the only option for weekly scanning but we can not schedule scans on a weekly basis as Sophos utilize lots of primary memory and thus machine gets slow. I would like to get an updated version which provides monthly schedule scanning. It would be very helpful if we get this option on Sophos EP.

    4 votes
    Sign in
    (thinking…)
    Sign in with: Facebook Google Sophos Features & Ideas Laboratory
    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Updating  ·  Flag idea as inappropriate…  ·  Admin →
  6. The ability to utilize subordinate update caches to have a distributed update structure internally

    The Sophos Central Update Cache equivalent of a Child SUM. This will allow organisations to save internet link bandwidth by allowing Update Caches to pull updates from other caches over LAN/private WAN links.

    1 vote
    Sign in
    (thinking…)
    Sign in with: Facebook Google Sophos Features & Ideas Laboratory
    Signed in as (Sign out)

    We’ll send you updates on this idea

    1 comment  ·  Updating  ·  Flag idea as inappropriate…  ·  Admin →
  7. Force cold boot instead of FastBoot after next shutdown when Sophos needs to install drivers

    We get a lot of medium warnings "Reboot required" after Sophos Endpoint updates on Windows10 machines.

    Users do shut down tehir machines every night. But Standard Power up seems to be insufficient as FastBoot does not install the Sophos drivers after some updates.

    Manual Reboot "Neu Starten" is required from the users. But users do not notice any Sophos "Reboot required" notices and the do not understand that Manual reboot is different from Power down / Power up procedure.

    It would be better if Sophos Endpint Updater can set a Windows boot parameter after update so that after next shutdown…

    2 votes
    Sign in
    (thinking…)
    Sign in with: Facebook Google Sophos Features & Ideas Laboratory
    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Updating  ·  Flag idea as inappropriate…  ·  Admin →
  8. Indication on the Sophos Icon by the time if a computer requires a reboot to complete update

    When Sophos requires a restart of the computer to complete an update it would be really good if the sophos icon by the time changed to a yellow exclamation mark or something so the end user would know to notifiy system administrator that Sophos needed attention. Or they could just restart the computer.

    8 votes
    Sign in
    (thinking…)
    Sign in with: Facebook Google Sophos Features & Ideas Laboratory
    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Updating  ·  Flag idea as inappropriate…  ·  Admin →
  9. Add Update Location to View Updating Status

    The current configuration for "View Updating Status" does tell where the endpoint is updating from.

    1 vote
    Sign in
    (thinking…)
    Sign in with: Facebook Google Sophos Features & Ideas Laboratory
    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Updating  ·  Flag idea as inappropriate…  ·  Admin →
  10. Alert user if no user/password entered for update

    During install of endpoint antivirus it ask if user want to enter now or after the login/password.
    If user choose "after" Antivirus doesn't udpate and only say "Impssible to connect".

    Please correct message with "Please enter login/password to download updates"
    Thanks

    1 vote
    Sign in
    (thinking…)
    Sign in with: Facebook Google Sophos Features & Ideas Laboratory
    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Updating  ·  Flag idea as inappropriate…  ·  Admin →
  11. Sophos Website To Check Whether Malware Is Known By Sophos

    For Sophos to provide a site where subscribers can check for malware keyword names and provide information of the IDE that detects the malware and the date of introduction/update for the detection

    5 votes
    Sign in
    (thinking…)
    Sign in with: Facebook Google Sophos Features & Ideas Laboratory
    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Updating  ·  Flag idea as inappropriate…  ·  Admin →
  12. error 401

    When an object is deleted from the Sophos Cloud console and Sophos isn't removed from the endpoint beforehand, the endpoint stops being able to update.

    MCS Communication reports in Endpoint Self Help that the updating failed due to Error 401: Unauthorized.

    The Sophos Client doesn't reflect an error or problem with updating and doesn't alert the end user to the fact that the Sophos Client is compromised. This causes the possibility of "lost endpoints" with no obvious indications of a need for repair.

    Please modify the behavior of the endpoint to raise an alert on the local system so the…

    7 votes
    Sign in
    (thinking…)
    Sign in with: Facebook Google Sophos Features & Ideas Laboratory
    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Updating  ·  Flag idea as inappropriate…  ·  Admin →
  13. Alert / Prompt user for reboot when Intercept X gets updated and reboot is required

    Whenever the endpoint updates are installed that require a reboot to complete the installation - please prompt the user to reboot their computer at least 1 or 2 times a day. Currently, there will only be a red X on the Sophos Icon on the system tray stating that the update failed. The only way they can see that a reboot is required, is by looking in the update logs. When a reboot is required it should show that to the user and not just show an error. This goes for the console as well. When a reboot is needed…

    20 votes
    Sign in
    (thinking…)
    Sign in with: Facebook Google Sophos Features & Ideas Laboratory
    Signed in as (Sign out)

    We’ll send you updates on this idea

    2 comments  ·  Updating  ·  Flag idea as inappropriate…  ·  Admin →
  14. clear alerts automatically

    It would be good if the endpoint could automatically clear restart alerts once the endpoint has been updated sucessfully. just now these need to be manually cleared.

    9 votes
    Sign in
    (thinking…)
    Sign in with: Facebook Google Sophos Features & Ideas Laboratory
    Signed in as (Sign out)

    We’ll send you updates on this idea

    1 comment  ·  Updating  ·  Flag idea as inappropriate…  ·  Admin →
  15. Virus Data Update - More frequent please!

    As of today 29 May, my Sophos Virus Data is dated 2 May as the latest.
    This is a bit too outdated and it caused problem to login to some system that does not allow login if your AV signature is older than 14 days.

    May I suggest Sophos beef up its update frequency?

    1 vote
    Sign in
    (thinking…)
    Sign in with: Facebook Google Sophos Features & Ideas Laboratory
    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Updating  ·  Flag idea as inappropriate…  ·  Admin →
  16. Support for Windows server 2016 as update cache server in Sophos Central

    When Sophos Central is installed on a Windows 2016 server this server cannot be selected to use as update cache for all other clients in Sophos Central. This is only possible on Windows 2008, 2008R2, 2012 and 2012 R2. Windows 2016 is available since september 2016.

    7 votes
    Sign in
    (thinking…)
    Sign in with: Facebook Google Sophos Features & Ideas Laboratory
    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Updating  ·  Flag idea as inappropriate…  ·  Admin →
  17. when Sophos tells me thatI need to download a new version, I should not need to manuall uninstall the existing version first

    When Sophos tells me to download a new version, I should not need to uninstall the old version manually, Sophos installer should do this automatically

    7 votes
    Sign in
    (thinking…)
    Sign in with: Facebook Google Sophos Features & Ideas Laboratory
    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Updating  ·  Flag idea as inappropriate…  ·  Admin →
  18. Sophos Central installer auto update

    When deploying Sophos central via scripts using the downloaded installer file these fail when the file is out of data and you have to re download the installer file there needs to be an automated way of keeping this updated, we have > 400 clients and keeping each of there install location up to date isn't practical

    5 votes
    Sign in
    (thinking…)
    Sign in with: Facebook Google Sophos Features & Ideas Laboratory
    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Updating  ·  Flag idea as inappropriate…  ·  Admin →
  19. Bulk Updates on Central

    The ability to highlight multiple machines that are "out of date", so that the “Update Now” tab appears at the top

    This is needed for bulk updates otherwise you would need to go in each computer and drill down to update. The only option you get is to reinstall which isn’t really feasible.

    8 votes
    Sign in
    (thinking…)
    Sign in with: Facebook Google Sophos Features & Ideas Laboratory
    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Updating  ·  Flag idea as inappropriate…  ·  Admin →
  20. Ability to temp suspend updates on slow/expensive connections

    We have reports of users on slow or expensive network connections (ie: Airplane, Hotel, Train, Cellular) that they would like to temporarily suspend updates until they are on an unmetered connection.

    We are requesting that a 'suspend updates' toggle switch be enabled in the client. We have found the cancel updates option is not totally reliable. Sometimes it will cancel the download after it has used the network (possibly at great expense).

    This affects our MacOS users mostly, but it would also apply to windows also. Windows has an API for handling network interface metering, so this is less pressing…

    6 votes
    Sign in
    (thinking…)
    Sign in with: Facebook Google Sophos Features & Ideas Laboratory
    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Updating  ·  Flag idea as inappropriate…  ·  Admin →
← Previous 1
  • Don't see your idea?

Feedback and Knowledge Base

icon-data-protection icon-endpoint-protection icon-phish-threat icon-sophos-central icon-sophos-central icon-sophos-central icon-sophos-central icon-sophos-central icon-sophos-central icon-sophos-central icon-sophos-mobile icon-sophos-utm icon-sophos-utm icon-sophos-utm icon-web-appliance icon-xg-firewall icon-xg-firewall icon-avid-secure icon-lightbulbCreated with Sketch.