Endpoint Protection

Suggest, discuss, and vote on new ideas for Sophos Endpoint Protection. Comprehensive security for users and data

Endpoint Protection

Suggest, discuss, and vote on new ideas for Sophos Endpoint Protection. Comprehensive security for users and data

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  1. We need the ability to force the reboot of a computers from the enterprise console.

    more than half the tickets I get from our enterprise console are the need for reboots, please reconsider adding this feature and/or read the comments from other frustrated users of your software. Or even offer the ability to force a reboot after 1 week. Something besides sticking your head in the sand.

    2 votes
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  2. MFA

    Currently, when enabling the setting to require MFA for all admins, it breaks the AD Sync tool. The only way around this is to manually add Admins to the list required to use MFA. This is a potential security issue as it is easy to forget to do this. I would like to see a feature added where MFA can be set to required for all admins, but the ability to add an exception for instances such as the account used for AD Sync. Thanks

    2 votes
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  3. Put a PAUSE / Stop button on the Central Endpoint scans!

    Put a PAUSE button on the Central Endpoint scans! When it is scanning it makes using the computer next to impossible with high resource usage. All applications are slow to respond, if at all. Sometimes need to use the computer during a scheduled scan--no choice now but to Cancel the scan. Unfortunately Sophos has not provided an option to rescue his work. All other antivirus and anti-malware software have PAUSE buttons. Why not Sophos? Sophos theme is security made simple. So pls do not complicate. Need a button pls.

    2 votes
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  4. Customise date range on Hero Report

    Please allow users to specify a custom report range for the excellent Hero report.

    2 votes
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  5. central add note

    It would be very convenient if administrator has the option to add a note to device for reference purpose.

    3 votes
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  6. Detailed Reporting of Installed Agents

    Need to be able to see the protected servers with a list that shows more details. Agent Version, Component Versons. Customize Lists.

    Need to add a report to produce a detailed server list and installed component versions.
    THIS IS AN AUDITING REQUIREMENT - KPMG!

    Thanks.

    4 votes
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  7. clear multiple alerts

    From Cloud Console, Status Tab, Alerts section, it would be great to have an option to select multiple alerts and clear them/acknowledge them all at once. If I'm addressing an endpoint with multiple actions, I have to go through one by one and Mark as Resolved. At the very least they could be grouped so that I don't have to confirm multiple instances of the same persistent file being cleaned up because another infected computer on the network is dropping a file on it and Sophos is deleting it. If this happens after hours I could have 20 of the…

    3 votes
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  8. Sophos Central Send Reports to Cloud (Sharepoint\Dropbox\Box\AWS...)

    Currently, Event Reports only do 6 months of reports and gets sent via email.
    I would love to generate .pfd's of all my reports but our attachment limit via email is 10MB

    Could you not allow or link a URL to a Sharepoint\Dropbox\Box\AWS cloud storage share?
    Sign in verify the user login then collect reports there.

    3 votes
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  9. lockdown

    would be nice to be able to see more lockdown events than 24 hours and also to be able to search/filter by date range. Also, why cant we get email alerts when lockdowns happen?

    4 votes
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  10. Changing of license type from Advance to standard in portal

    Client mentioned below:

    Client advised that they are using command line method to deploy Sophos Antivirus

    but they didn't found in below KBA for option for Standard and advanced license product option

    and due to that they need to login to each client portal -> go to Licensing -. and then change the license type from Advance to Standard

    and he is looking something automatize through command line as in below KBA

    https://community.sophos.com/kb/en-us/127045

    Advised him, currently there is no option, however he may go as a feature request which go towards the Sophos developing team but unfortunately we don't have…

    1 vote
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  11. Fix the Running malware in quarantine or cleanup failure indicator in Sophos Central

    We're constantly having hosts that have a status of red because Sophos is falsely reporting that "Running malware in quarantine or cleanup failure" Can we fix this or have an automated process to delete the events.db?

    26 votes
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  12. Console option to view if endpoint needs restart

    It would be convenient for admins and end users if we could see in the "Devices" page within the Sophos Central Console a column that shows if the endpoint needs to be restarted (generally for applying updates.) Furthermore have the option to be able to sort by this column.

    3 votes
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  13. Export Alerts from the Sophos Central UI

    Please provide the ability to export from the Alerts page in the the Sophos Central UI.

    1 vote
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  14. Display status of client from taskbar icon

    When a PC has the Endpoint Protection Client deployed via Sophos Cloud, if the client has issue or is out of date, there is no visual prompt on the Sophos shield icon in the notification area. You have to open the client and then click about, to see when a client last updated.

    When we used to use Sophos Enterprise Console, the Sophos icon in the notification area would have a red cross overlaying the icon, notifying the user of a problem

    8 votes
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  15. Scan ALL

    Scan ALL Computers from Central

    9 votes
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  16. Block single peripheral, whilst allowing all by default

    In Sophos Central, you can block all peripherals by default - and then have an allow list

    You can't do it the opposite way round, where you allow all devices and just have a block list.

    When trying to create a Peripheral Exemption to Block a device, with the default being Allow, it says that "Exemptions cannot be stricter than global settings."

    This mean that for a particular customer, we have to Allow around 300 USB devices just to block a singular device which a user brought in with malicious content on.

    It would be good to just block a…

    56 votes
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  17. central alerts

    Sophos Central Alerts can be overwhelming. I need the ability to clear all alerts without checking on the 5000 alerts individually. I'd like to see just red alerts where Sophos could not clean up the issue. We see red alerts even when the issue has been resolved. So if it had been resolved it could change to a different color to still be able to see that there was an issue, but it doesn't need attention. Working for a school district we need to manage Sophos easily and efficiently due to time constrictions. Thank you!

    1 vote
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  18. Prevent loading of Finder Extension in Mac OS

    Sophos installs a Finder Extension in Mac OS, which provides icon overlays amongst other things. This kills the icon overlays in Dropbox Smart Sync and makes that product unusable. It would be helpful (essential for many customers) for the Sophos Cloud console to let us choose not to have this extension (or to have it, but for it not to set icon overlays so that Dropbox becomes useful). We have developed a solution but it's quite a pain to deploy on Sierra, or requires MDM on High Sierra, which many customers will not have.

    2 votes
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  19. Batch update / scan action when selecting multiple machines/servers

    Batch update / scan action when selecting multiple machines/servers for Chemung NY

    1 vote
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  20. Root Cause Analysis - Print or save to PDF

    Provide a means to print an RCA in a presentable format. Perhaps allow to save/export that report to PDF.

    2 votes
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