Endpoint Protection

Suggest, discuss, and vote on new ideas for Sophos Endpoint Protection. Comprehensive security for users and data

Endpoint Protection

Suggest, discuss, and vote on new ideas for Sophos Endpoint Protection. Comprehensive security for users and data

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  1. MFA

    Currently, when enabling the setting to require MFA for all admins, it breaks the AD Sync tool. The only way around this is to manually add Admins to the list required to use MFA. This is a potential security issue as it is easy to forget to do this. I would like to see a feature added where MFA can be set to required for all admins, but the ability to add an exception for instances such as the account used for AD Sync. Thanks

    2 votes
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  2. Put a PAUSE / Stop button on the Central Endpoint scans!

    Put a PAUSE button on the Central Endpoint scans! When it is scanning it makes using the computer next to impossible with high resource usage. All applications are slow to respond, if at all. Sometimes need to use the computer during a scheduled scan--no choice now but to Cancel the scan. Unfortunately Sophos has not provided an option to rescue his work. All other antivirus and anti-malware software have PAUSE buttons. Why not Sophos? Sophos theme is security made simple. So pls do not complicate. Need a button pls.

    2 votes
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  3. Fix the Running malware in quarantine or cleanup failure indicator in Sophos Central

    We're constantly having hosts that have a status of red because Sophos is falsely reporting that "Running malware in quarantine or cleanup failure" Can we fix this or have an automated process to delete the events.db?

    20 votes
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  4. Block single peripheral, whilst allowing all by default

    In Sophos Central, you can block all peripherals by default - and then have an allow list

    You can't do it the opposite way round, where you allow all devices and just have a block list.

    When trying to create a Peripheral Exemption to Block a device, with the default being Allow, it says that "Exemptions cannot be stricter than global settings."

    This mean that for a particular customer, we have to Allow around 300 USB devices just to block a singular device which a user brought in with malicious content on.

    It would be good to just block a…

    55 votes
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  5. We need the ability to force the reboot of a computers from the enterprise console.

    more than half the tickets I get from our enterprise console are the need for reboots, please reconsider adding this feature and/or read the comments from other frustrated users of your software. Or even offer the ability to force a reboot after 1 week. Something besides sticking your head in the sand.

    1 vote
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  6. central add note

    It would be very convenient if administrator has the option to add a note to device for reference purpose.

    2 votes
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  7. Customise date range on Hero Report

    Please allow users to specify a custom report range for the excellent Hero report.

    1 vote
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  8. Detailed Reporting of Installed Agents

    Need to be able to see the protected servers with a list that shows more details. Agent Version, Component Versons. Customize Lists.

    Need to add a report to produce a detailed server list and installed component versions.
    THIS IS AN AUDITING REQUIREMENT - KPMG!

    Thanks.

    3 votes
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  9. Display status of client from taskbar icon

    When a PC has the Endpoint Protection Client deployed via Sophos Cloud, if the client has issue or is out of date, there is no visual prompt on the Sophos shield icon in the notification area. You have to open the client and then click about, to see when a client last updated.

    When we used to use Sophos Enterprise Console, the Sophos icon in the notification area would have a red cross overlaying the icon, notifying the user of a problem

    7 votes
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  10. Scan ALL

    Scan ALL Computers from Central

    8 votes
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  11. clear multiple alerts

    From Cloud Console, Status Tab, Alerts section, it would be great to have an option to select multiple alerts and clear them/acknowledge them all at once. If I'm addressing an endpoint with multiple actions, I have to go through one by one and Mark as Resolved. At the very least they could be grouped so that I don't have to confirm multiple instances of the same persistent file being cleaned up because another infected computer on the network is dropping a file on it and Sophos is deleting it. If this happens after hours I could have 20 of the…

    2 votes
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  12. lockdown

    would be nice to be able to see more lockdown events than 24 hours and also to be able to search/filter by date range. Also, why cant we get email alerts when lockdowns happen?

    3 votes
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  13. Sophos Central Send Reports to Cloud (Sharepoint\Dropbox\Box\AWS...)

    Currently, Event Reports only do 6 months of reports and gets sent via email.
    I would love to generate .pfd's of all my reports but our attachment limit via email is 10MB

    Could you not allow or link a URL to a Sharepoint\Dropbox\Box\AWS cloud storage share?
    Sign in verify the user login then collect reports there.

    2 votes
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  14. Console option to view if endpoint needs restart

    It would be convenient for admins and end users if we could see in the "Devices" page within the Sophos Central Console a column that shows if the endpoint needs to be restarted (generally for applying updates.) Furthermore have the option to be able to sort by this column.

    2 votes
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  15. .msi file installer for Sophos cloud

    Good morning,

    I was told that Sophos can create a .msi file installer for Sophos Cloud by raising a case here. We need a .msi file to add to our builds in SCCM. Can you please create one for us?

    Please see the email below by the advisor.

    "Hello Yusuf,

    This is regarding case id - 7560289

    Unfortunately we don't have .msi files for our installers due to the way they are coded for each customer. If you would like to request that we make MSI installers available for download then please do raise a feature request for this: https://www.sophos.com/en-us/support/feature-requests.aspx

    15 votes
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  16. Create a way to uninstall Hitman Pro from servers using the Sophos Central console.

    Since Hitman Pro was part of an update to sophos server protection, we have had issues with utilization being high on the servers. Would like to be able to uninstall Hitman Pro without affecting the other server protections provided by sophos central.

    10 votes
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  17. Sophos Central Report Timezone

    This is a feature request for settings to be added for the configuration of the time zones in Sophos Central's Reporting capability. The reports are currently based on the UTC timezone. As a result, the times recorded in the reports are different to the ones recorded on the Central Dashboard.

    14 votes
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    2 comments  ·  Cloud Console  ·  Flag idea as inappropriate…  ·  Admin →
  18. Expand MODEL and ID field in Peripheral Control Exemptions to show full length Device ID & Model

    In the 'Add Peripheral Exemptions' section, there should be an ability to re-size and make bigger (both the actual window and also each column) to ensure that we can see the exact models that we will be allowing. We have multiple pieces of hardware that have very similar Model and ID numbers but some are allowed and some are blocked for certain groups, and currently because the columns are so narrow, it is difficult to determine which is which.

    22 votes
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  19. Migration Tool for Mac devices - to Sophos central

    Migration Tool for Mac devices:

    Currently about to start migrating on-premise Sophos Endpoint Protection server/users to Sophos Central. Problem - migration tool works for Windows only...but not for Mac devices.
    We have a large number of Mac devices and the use of the migration tool to assist in mass deployment for Mac devices would have been "invaluable" for this task.
    Please can the existing Migration tool be extended to also select Mac devices and migrate.

    6 votes
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  20. Create an option to clear the Policy Violations Blocked Report detail

    Configure a way to acknowledge and or clear the Policy Violations Blocked Report detail, so that it no longer shows as a Violation.

    11 votes
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