Endpoint Protection

Suggest, discuss, and vote on new ideas for Sophos Endpoint Protection. Comprehensive security for users and data

Endpoint Protection

Suggest, discuss, and vote on new ideas for Sophos Endpoint Protection. Comprehensive security for users and data

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  1. Customize Admin Roles

    Now in the new UI you can assign to a user an admin role. However you cannot decide if that admin will receive notifications ( for example ). Would be great if you can create your own profiles or you can edit some existing role settings.

    21 votes
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    7 comments  ·  Cloud Console  ·  Flag idea as inappropriate…  ·  Admin →
  2. Sophos Central: Link Policy Violators Direct to People

    From the Sophos Central main Dashboard you get a nice big number showing the policy violations that have been blocked, so you click on the number and it then produces a list of "Violators" and their corresponding "Top 5 Violations" categories.

    Currently we have to manually go to People and search for these violators, but surely the capability should exist to just make the violator name (DOMAIN\username) a hyperlink that when you click it, it takes you directly to that person's status page, instead of having to go via People, search, click?

    Wouldn't be too onerous i am sure as…

    2 votes
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    0 comments  ·  Cloud Console  ·  Flag idea as inappropriate…  ·  Admin →
  3. Customizing setup link sent through email

    The ability to customize the components in the download link sent to the end user through Central would be nice. Not everyone wants Intercept-x or encryption, and having to go to Endpoint - Computers - Manage is unneeded steps.

    2 votes
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    0 comments  ·  Cloud Console  ·  Flag idea as inappropriate…  ·  Admin →
  4. Sophos cloud should include granular email notifications rather than emailing all administrators

    Sophos Cloud should include granular email notifications rather than emailing all administrators when an alert occurs. For example, we email our alerts into ServiceNow, but due to the "email all administrators" approach we get a duplicate of the Sophos alert and the ServiceNow ticket. Also, we have administrators that don't need alerting, so we should be able to check them off.

    5 votes
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    0 comments  ·  Cloud Console  ·  Flag idea as inappropriate…  ·  Admin →
  5. Timeout Period

    The timeout period is to short. We find ourselves losing a lot of time supporting customers with Sophos Central using the Sophos Partner Portal. Please allow the end user to delay the automatic logout period.

    8 votes
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    6 comments  ·  Cloud Console  ·  Flag idea as inappropriate…  ·  Admin →
  6. Export list of users in Groups

    Export list of users in Groups

    1 vote
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    1 comment  ·  Cloud Console  ·  Flag idea as inappropriate…  ·  Admin →
  7. Multiple Selection of Alerts

    A select all feature would be good, or a feature
    where you can categorise the different alerts such
    as - PAU, Out of Date etc... when you have over
    250 users it can be laborious to individually choose
    each one.

    5 votes
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    1 comment  ·  Cloud Console  ·  Flag idea as inappropriate…  ·  Admin →
  8. sophos central web control intergrate with SG web

    Integrate sophos Central web control policy to Sophos TM SG/XG web policies

    2 votes
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    0 comments  ·  Cloud Console  ·  Flag idea as inappropriate…  ·  Admin →
  9. Message user through Sophos Central

    It would be useful to send a message through the Admin Central to a computer that needs to complete an action (i.e. restart computer). Not all computers are associated with users, so there is no way to email that user.

    12 votes
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    1 comment  ·  Cloud Console  ·  Flag idea as inappropriate…  ·  Admin →
  10. helpdesk role that allows policy assignement as well but not deletion

    Allow the current helpdesk rol to do policy assignment to users, but not allow then to change policies or delete.

    2 votes
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    0 comments  ·  Cloud Console  ·  Flag idea as inappropriate…  ·  Admin →
  11. search

    Ability to search computer names with the result of contains with instead of starts with.

    e.g. I have a computer called AKG00030784. If I search for 3078 the computer is not found. If I search for AKG0003078 it is found.

    24 votes
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    1 comment  ·  Cloud Console  ·  Flag idea as inappropriate…  ·  Admin →
  12. Only high alerts by mail

    Good morning

    Is it possible to receive only to high alerts by email?
    And the rest of the alerts in the portal

    Thanks and regards
    Titus Davidheimann Beek

    4 votes
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    Under Review  ·  0 comments  ·  Cloud Console  ·  Flag idea as inappropriate…  ·  Admin →
  13. Would like to be able to view Release Notes for Cloud Web Gateway and Sophos Central

    Currently there are Release Notes for Endpoint Protection, but there are none for Cloud Web Gateway and very limited for Sophos Central. I have seen lots of changes made over time, but there is no documentation on these changes.

    4 votes
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    0 comments  ·  Cloud Console  ·  Flag idea as inappropriate…  ·  Admin →
  14. Sophos Central Update Cache usage determined by subnet or manually in policy

    using ping response time to determine which update cache a given client updates from in a dmvpn network with multiple offices around the country not all of which have update caches on site creates possibilities that a client at one office will pull updates from a cache hosted at another office on the dmvpn network which is unwanted. We want an option to force each client to either update from the update cache local to its subnet or over the internet from sophos if there's no update cache on its lan. do not want clients talking with update caches at…

    25 votes
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    2 comments  ·  Cloud Console  ·  Flag idea as inappropriate…  ·  Admin →
  15. Granular Reporting in Sophos Central Admin

    The ability to run reports to get scan results for all servers, software version, definition versions, last updated etc for compliance reporting.

    7 votes
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    0 comments  ·  Cloud Console  ·  Flag idea as inappropriate…  ·  Admin →
  16. Automated Reporting Sent to Mail

    Same as in UTM, the ability to create some sort of executive reporting.
    an automated configurable report sent to admin email.
    this is very impotent especially considering the future MSP Partner program managing multiple cloud solutions.

    23 votes
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    1 comment  ·  Cloud Console  ·  Flag idea as inappropriate…  ·  Admin →
  17. Email Policy

    I feel irritated by the active Email Protection symbol in the Base Policy. Email Protection can not be turned off explicitly in the policy.
    Even if the licenses are not solved and the configuration is not done, the symbol lights green and a green check is shown.
    The wish would be that this is no longer the case.

    2 votes
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    0 comments  ·  Cloud Console  ·  Flag idea as inappropriate…  ·  Admin →
  18. Sophos CryptoGuard souldn't be Installed when feature is deactivated!

    Protect document files from ransomware (CryptoGuard) > Off
    Protect from remotely run ransomware > Off

    HitmanPro.Alert Service is still installed and active

    2 votes
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    0 comments  ·  Cloud Console  ·  Flag idea as inappropriate…  ·  Admin →
  19. Policy by group instead of group by policy

    Hello all!

    Personally, I do not know if there is anything going on in this direction, but I would like to suggest that it be overridden or at least given the possibility (as an additional resource for example) of managing policies by group.

    Examples:

    In the case of applications:

    Application | Sales | Projects | Marketing
    Dropbox | no | yes | no
    Skype | yes | yes | yes
    Photoshop | no | no | yes

    In the case of websites:

    Website | Sales | Projects | marketing
    Facebook | no | no | yes
    Google | yes |…

    2 votes
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    Started  ·  0 comments  ·  Cloud Console  ·  Flag idea as inappropriate…  ·  Admin →
  20. Add a support link on your cloud admin site. It is frustrating when you cannot find a Contact Us link

    When a customer needs help, a contact us button on your cloud console will help them contact you.

    2 votes
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    0 comments  ·  Cloud Console  ·  Flag idea as inappropriate…  ·  Admin →
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