Endpoint Protection

Suggest, discuss, and vote on new ideas for Sophos Endpoint Protection. Comprehensive security for users and data

Endpoint Protection

Suggest, discuss, and vote on new ideas for Sophos Endpoint Protection. Comprehensive security for users and data

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  1. ARM Processor Support

    With the advent of the Surface Pro X, there is becoming a push for more 2-in-1 devices to work on ARM technology (as is found in most cell phones and tablets) to run full Windows OS's. However, there is no support for Endpoint Protection (Cloud or On-Prem) for these types of devices. I would like to see an Endpoint Protection package (Anti-virus, firewall, application control, etc.) that will support ARM processors.

    68 votes
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    Under Review  ·  7 comments  ·  General Endpoint  ·  Flag idea as inappropriate…  ·  Admin →
  2. Device name in Sophos Central Admin portal is not updated

    After renaming PC that installed Sophos Endpoint, the device name in Sophos Central Admin portal is not updated. How can I solve this issue?

    1 vote
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    1 comment  ·  General Endpoint  ·  Flag idea as inappropriate…  ·  Admin →
  3. Uninstaller

    When there is problem with Endpoint, and reinstall is needed, after uninstall, there is lot of registry keys, and files left on the system. On some cases, i have to grab 3rd party tool to remove registry keys. It would be really helpful for us (aspecially in large enviroments), to have complete uninstaller. Something, that get rid of everything, all files, all registry keys, so i can do clean installation.
    Thanks in advance for your feedback.

    44 votes
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    1 comment  ·  General Endpoint  ·  Flag idea as inappropriate…  ·  Admin →
  4. List machines with tamper protection disabled

    There is no way to run a report or search for any devices that have had tamper protection disabled and it has not been re-enabled.

    3 votes
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    0 comments  ·  General Endpoint  ·  Flag idea as inappropriate…  ·  Admin →
  5. temper

    Hi

    Is it possible to create the same Temper protection password for all of the users?
    The Help Desk tech doesnt have any access to the sophos portal.
    BR
    Shay Hanya

    1 vote
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    0 comments  ·  General Endpoint  ·  Flag idea as inappropriate…  ·  Admin →
  6. Sophos Endpoint Protection - Blocking .dmg file types for Mac computers

    I would like to block '.dmg' file type via Sophos Endpoint Protection. There is many option as file type under Endpoint Protection/Policies/Web Control Policy/Additional security options(exe, msi,..) but there is no option '.dmg' file type for block installation file type on Mac computers. We don't have domain in our company and we want to control all computers(Windows,Mac) thru Sophos Endpoint Protection. Is it possible to add this option to Sophos Endpoint Protection?

    1 vote
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    0 comments  ·  General Endpoint  ·  Flag idea as inappropriate…  ·  Admin →
  7. Allow Sophos Central Policy override on the endpoint to toggle the options on and off

    When you go to override the Sophos Central Policy for 4 hours to troubleshoot you have the option to toggle all the various options off. The problem is that you can't toggle them back on (and it was confirmed by Sophos support that they don't support this yet). It seems to me it would be a better idea to turn each of those on and off (actually use them as a toggle especially since they look like a toggle and appear to act as a toggle).

    4 votes
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    0 comments  ·  General Endpoint  ·  Flag idea as inappropriate…  ·  Admin →
  8. mac tamper

    Hi,
    I am using macOS High Sierra v10.13.6
    Sophos Endpoint v9.9.6

    Main problem is I can not use USB ports which blocked by Sophos
    Final solution, how I can recover Tamper password for Remove Sophos Endpoint

    Thanks all.

    1 vote
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    0 comments  ·  General Endpoint  ·  Flag idea as inappropriate…  ·  Admin →
  9. Would you like to know how to execute HP Printer Setup for windows?

    Executing HP printer setup for windows is not a tough task and let us explain the steps one by one
    · For the brand new models, fix the power and USB cable
    · Insert the cartridges and also place the paper properly in your paper input tray
    · Proceed with the steps for software download
    · For windows, operating system, built-in printer drivers are often recommended
    Visit the compatible webpage https://www.123hp-com.com/ and provide the required data, if download from website is your option.If you are looking for a more thorough HP Printer product solution, then we’ve got some great solutions…

    1 vote
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    0 comments  ·  General Endpoint  ·  Flag idea as inappropriate…  ·  Admin →
  10. MFA - Endpoint protection

    Get email alerts when an admin turns off the MFA on an account. Flagg up non MFA accounts in the alerts dashboard and allow an exception for the Sophos AD sync tool.

    3 votes
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    1 comment  ·  General Endpoint  ·  Flag idea as inappropriate…  ·  Admin →
  11. Disable contact to MacFeedback.Sophos.com

    Sophos Endpoint Protection für OSX makes a call back to MacFeedback.Sophos.com. We need to disable this "Feature" as we do not know which information are send to Sophos and we need compliance to the GDPR - https://gdpr-info.eu/.

    It would be great to have a switch to stop using "MacFeedback.Sophos.com"

    2 votes
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  12. KB article: Confirm what events aren't listed in the Endpoint log

    Sophos Technical Support have confirmed that it is expected behaviour for the Endpoint Events log to display an incomplete list, as compared to that available in Sophos Central Admin console reports by Device.

    For instance, it appears that ‘Application [X] was blocked by an endpoint firewall’ does not display in the endpoint client events. Nor does 'Update succeeded', or 'Real time protection disabled/re-enabled', etc.

    However Sophos Technical Support cannot confirm what events are not shown to the user via the Endpoint Events log, and could only recommend creating a feature request for creation of a knowledge base article to explain.

    2 votes
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  13. Provide seamless integration of products (Webproxy example)

    In the past there was some effort put into integrating your products. Specifically, there was an integration between the Webproxy appliance and the Endpoint protection software. It seems we have lost this integration, with the advent of the new Sophos Central paradigm shift to the cloud, as well as the Webproxy product blocking Message Relay servers. Please allow your products to integrate better, or, at least, prevent them from stepping on each others 'toes'. I should be able to use 1 vendor, Sophos, and not worry whether your products will be compatbility with eachother.

    1 vote
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    0 comments  ·  General Endpoint  ·  Flag idea as inappropriate…  ·  Admin →
  14. outlook

    Outlook plugin needs a feature added. When the box opens that asks for instructions on how to handle the encrypted file being sent a check box is needed for the password protected section that will allow the plugin to create a second email to send the password for the protected file. This will streamline the process and help speed up the user experience while still offering security. The console needs to be able to enable or disable this feature so that Admins can decide whether or not to allow this option just as we decide currently to allow our domains…

    1 vote
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    0 comments  ·  General Endpoint  ·  Flag idea as inappropriate…  ·  Admin →
  15. Policy Settings Reporting

    We would like the ability to generate a report that shows the settings of a policy for presentation to auditors.

    1 vote
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  16. Control Retention Time/Size for logs stored on endpoints.

    It would be helpful to be able to specify the length of time or the maximum size of logs stored on endpoints, so that we can plan for storage requirements, rather than them growing indefinitely.

    4 votes
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  17. Invincea

    Okay, so I have found much to my surprise that when you attempt to install the Sophos Endpoint on a Dell computer with Dell Protected Workspace (Invincea) the Sophos installer pops up a red notification that advises "Invincea is installed - This installer is not compatible with Invincea" This makes it rather hard to push out this installer via group policy to target endpoint computers. What is REALLY confusing is that since Dell has owned Invincea since Feb of 2017 is why doesn't the Sophos endpoint installer not include a process that automatically uninstalls a product that conflicts and with…

    1 vote
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  18. Sophos Central- Asset list report with AV signature

    It would be really good if there is a report list of assets together with latest AV signature can be extracted from the Sophos Central

    2 votes
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  19. intune

    Hello support,

    we need a possibility to install Sophos via Intune for mac os.
    At the moment Intune only allow pkg files.
    Can Sophos create a pkg file for this purpose

    1 vote
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  20. New report type : USB allowed/blocked

    We are using the device control feature to block USB drives in most PCs and created sub-groups to allow certain PCs to have USB Access.
    Currently there is no reporting on how many computers have USB access allowed and how many have it denied, so kindly let us know about this feature

    6 votes
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