With the advent of the Surface Pro X, there is becoming a push for more 2-in-1 devices to work on ARM technology (as is found in most cell phones and tablets) to run full Windows OS's. However, there is no support for Endpoint Protection (Cloud or On-Prem) for these types of devices. I would like to see an Endpoint Protection package (Anti-virus, firewall, application control, etc.) that will support ARM processors.

Adding a customizable dashboard to Sophos Central Admin would give administrators the option add the widgets that they need for their daily work routine on the first page that they see when logging in. Beside the already available widgets (customizable) additions from the report section would be nice. A Reset to Default functionality should also be provided.

Can you please create the same list of applications list so we will be able to block some websites like :

• Online storage

We would like to be displayed it so that we can see what has been updated in Central.

Please give an update for the upcoming Surface Pro X
The upcoming Surface Pro X that will run on an ARM processor will not be supported by Endpoint (I do apologize for the earlier confusion).

The issue is with ARM processor and how it emulates 64 bit applications. Particularly, applications that originally were coded for 32 bit applications like Endpoint.

Allow us to block Google Quic protocol on Endpoint level since we can do it from the Firewall. This would allow us to block it from the agent instead of having to manually disable it on Chrome or setup a Windows Firewall rule to block 443 or 80 on UDP.

Having now IPS on Endpoint, means that behind an XG FW with its own IPS activated there's a certain overlap (double check) of certain IPS patterns.
Proposal: use the heartbeat (synch security) to check whether or not the endpoint is sitting behind an XG FW with IPS enabled. If so, the endpoint doesn't have to check them again and can save some resources.

Sophos Central should show MAC addresses for connected devices.

Almost all central or cloud consoles for competing AV products have the ability to remotely remove/uninstall agents from a workstation. There are command line functions that can be used directly from a workstation to do this and you can reinstall the product if already partially installed, so it would seem like a VERY simple change to implement an uninstall function.

There is no way to run a report or search for any devices that have had tamper protection disabled and it has not been re-enabled.

For every Sophos customer, please vote to have the Data Loss Prevention feature for Mac OS. We are a majority mac-house. I am sure there are tons of companies that have Macs in their ecosystem -

Thank you Sophos for valuing your customer's suggestions.

Controlled Updates in Sophos Central-I work in an environment which needs 4 levels to deploy updates. First would be the "test" group, then Dev, QA, and finally Prod. Currently Sophos only offers one group, but Enterprise environments require/demand a greater level of control over updates. Please seriously consider expanding our ability to have a more granular control set.

Block incoming and outgoing file transfer using anydesk application during remote session.

It is 2020 and macOS is a common workplace device. We require the ability to prevent file transfers containing PHI and other protective information, as well as create custom rules. This needs to be revisited

On Sophos Central, just like on the server protection which Sophos agent able to see what applications are installed on the servers. On the endpoints should also has this inventory of application features. This will help to see what applications are suspicious and looking for unpatch applications.

This function is helfull to remove quicly solved alert notification by accesing in admin panel. In some cases, always having to login to the console to reset the alerts is very time consuming.

Please make it possible, to prioritize the different 2nd Factor Auth options. I use SMS token also as TOTP. I want to use TOTP as primary variant, but Sophos uses the SMS option every time as the first option. If i want to use TOTP, i have to manually switch the login method for this one time.
Please implement a function, that i can prioritize the different mechanisms.

I put a few machines in the test group to test the newest version but, want to go back to the version we are using in our environment. Apparently, this is not supported. I need to test before deploying. Please enable the rollback option. Even if it does require that we have to uninstall/reinstall.