Endpoint Protection

Suggest, discuss, and vote on new ideas for Sophos Endpoint Protection. Comprehensive security for users and data

Endpoint Protection

Suggest, discuss, and vote on new ideas for Sophos Endpoint Protection. Comprehensive security for users and data

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  1. ARM Processor Support

    With the advent of the Surface Pro X, there is becoming a push for more 2-in-1 devices to work on ARM technology (as is found in most cell phones and tablets) to run full Windows OS's. However, there is no support for Endpoint Protection (Cloud or On-Prem) for these types of devices. I would like to see an Endpoint Protection package (Anti-virus, firewall, application control, etc.) that will support ARM processors.

    18 votes
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    1 comment  ·  General Endpoint  ·  Flag idea as inappropriate…  ·  Admin →
  2. Schedule for Policies

    Create a possibility to have schedule for endpoint protection policies. Similar to how "During scheduled time" works in Sophos XG Firewall Rule.

    Eg.:
    Be able to block gaming apps during work hours, but allow them after work hours.
    Or allow Facebook after 7pm.

    5 votes
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    1 comment  ·  General Endpoint  ·  Flag idea as inappropriate…  ·  Admin →
  3. Geek squad support

    Geek Squad Supports provides 24 hours of service to help you out the complete procedure of downloading and installing the Setup. Geek Squad solving technical problems of your device. Geek Squad has given their toll-free numbers to support you anytime, anywhere. For more visit <a href="https://geek-squads.net/">Geek Squad Support</a>

    2 votes
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    3 comments  ·  New idea  ·  Flag idea as inappropriate…  ·  Admin →
  4. We need the ability to force the reboot of a computers from the enterprise console.

    more than half the tickets I get from our enterprise console are the need for reboots, please reconsider adding this feature and/or read the comments from other frustrated users of your software. Or even offer the ability to force a reboot after 1 week. Something besides sticking your head in the sand.

    7 votes
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    1 comment  ·  Cloud Console  ·  Flag idea as inappropriate…  ·  Admin →
  5. Offline Installation

    It would be nice for Sophos to have an offline installation. A number of remote sites in my case have very poor internet connectivity and having the installation files download during the installation process is tedious and unsuccessful in some cases.

    40 votes
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    3 comments  ·  Flag idea as inappropriate…  ·  Admin →
  6. Exclude files / folders from Ransomware detection

    When some programs running on workstations genuinely encrypt files on a file server (as Lacerte tax program does), CryptoGuard catches the activity as a ransomware attack.

    Currently there is no mechanism to exclude files or folders from Ransomware scanning, so it is impossible to have CryptoGuard enabled on those servers.

    While workstations are also running CryptoGuard and could catch ransomware at that level, having the server unprotected is not really a solution as other workstations with no Sophos installed could potentially encrypt server files.

    Excluding specific folders and letting CryptoGuard continue to protect the server for all other folders would…

    5 votes
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    0 comments  ·  General Endpoint  ·  Flag idea as inappropriate…  ·  Admin →
  7. Uninstaller

    When there is problem with Endpoint, and reinstall is needed, after uninstall, there is lot of registry keys, and files left on the system. On some cases, i have to grab 3rd party tool to remove registry keys. It would be really helpful for us (aspecially in large enviroments), to have complete uninstaller. Something, that get rid of everything, all files, all registry keys, so i can do clean installation.
    Thanks in advance for your feedback.

    37 votes
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    1 comment  ·  General Endpoint  ·  Flag idea as inappropriate…  ·  Admin →
  8. Schedule definition updates

    Sophos is applying defitiion updates during the day and for some reason this is impacting our production workloads. It would be great to have the ability to schedule this, or define windows for acceptable update times.

    4 votes
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    0 comments  ·  Flag idea as inappropriate…  ·  Admin →
  9. Web Control: add Vivaldi as supported browser

    Add Vivaldi browser as support browser for web control

    5 votes
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    2 comments  ·  Web Security/Control  ·  Flag idea as inappropriate…  ·  Admin →
  10. USB

    Add user-based policy in Sophos Enterprise Console to block and allow USB access.

    5 votes
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    0 comments  ·  Device Control  ·  Flag idea as inappropriate…  ·  Admin →
  11. Anti theft / Lost Device mode

    Flag a stolen or lost device in Sophos Endpoint.

    Device can be locked down, possibly remote wiped or operation system disabled.

    Notification sent to Sophos Central Admin when device reports in on internet connection.

    8 votes
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    0 comments  ·  Flag idea as inappropriate…  ·  Admin →
  12. Sophos Central Email Alerts Customization

    For organizations with regional IT teams, it would be helpful if email alerts could be configured beyond just severity, product and category. For example, it would be useful if email alerts could be sent for events pertaining to a specific group or groups of computers. It would allow IT teams to only receive alerts for machines that they are responsible for. Alternatively, regex or string matching criteria would be super useful (more flexibility).

    Thank you for your consideration,

    Albert

    3 votes
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    0 comments  ·  Cloud Console  ·  Flag idea as inappropriate…  ·  Admin →
  13. Warning for pending reboot after Exploit Prevention updates

    Every time Exploit Prevention has an update, each computer ends up in the "Computers with Errors" field, because it needs a reboot. You can't acknowledge them to remove them from that list, and they won't be removed until they reboot. We try not to reboot our users computers unless we have a scheduled maintenance.
    It would be nice if there was a distinction between an Error and a "reboot needed"

    I check that report to see when computers are legitimately having problems, so when every computer appears in that list after an update, it kind of defeats the purpose.

    9 votes
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    0 comments  ·  Sophos Enterprise Console (SEC)  ·  Flag idea as inappropriate…  ·  Admin →
  14. Allow Sophos Central Policy override on the endpoint to toggle the options on and off

    When you go to override the Sophos Central Policy for 4 hours to troubleshoot you have the option to toggle all the various options off. The problem is that you can't toggle them back on (and it was confirmed by Sophos support that they don't support this yet). It seems to me it would be a better idea to turn each of those on and off (actually use them as a toggle especially since they look like a toggle and appear to act as a toggle).

    4 votes
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    0 comments  ·  General Endpoint  ·  Flag idea as inappropriate…  ·  Admin →
  15. application control

    Add Custom Applications:

    Create a "Custom List" where specific exe's can be created and added to the blocked list when required. Ones of interest for us are;

    SPDESIGN.exe
    INFOPATH.exe

    3 votes
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    0 comments  ·  Application Control  ·  Flag idea as inappropriate…  ·  Admin →
  16. Server protection user based web control

    Would like to see user based web control on the Server Protection. Useful if your running session-based hosts for remote desktops.

    2 votes
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    0 comments  ·  Web Security/Control  ·  Flag idea as inappropriate…  ·  Admin →
  17. Hero Report

    To be able to make the Hero Report schedule-able and have the ability to send to email

    2 votes
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    0 comments  ·  Flag idea as inappropriate…  ·  Admin →
  18. Group per policy

    Hi

    I want to be able to apply an allowed group to users for specifically DVD drives and Mobile devices.

    I have ended up creating 3 separate policies because you can only assign 1 group to a user.

    Can you not make it a feature so if we want to create a dvd allow policy we can just add dvd to the policy for that group without having to block everything else?

    thanks

    1 vote
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    0 comments  ·  Device Control  ·  Flag idea as inappropriate…  ·  Admin →
  19. Norton 360

    Norton 360 is the best product of Norton. It provides a data backup facility so you can get your data back. It also provides parental control feature through which you can check which sites are opening in your Norton 360 connected devices. You can block those sites. Go to Norton to download Norton 360. For further queries, please visit <a href="https://w-wnorton.com/norton-360/"> Norton 360 </a>

    1 vote
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    0 comments  ·  New idea  ·  Flag idea as inappropriate…  ·  Admin →
  20. Allow upgrading the Endpoint Protection Client via SSCM

    We would like to use SCCM for upgrading (and potentially downgrading) the endpoint protection client. This is currently not possible and supported by Sophos since an upgraded agent will immediately downgrade to the version specified in the software subscription when connected to the Enterprise Console.

    2 votes
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    0 comments  ·  Sophos Enterprise Console (SEC)  ·  Flag idea as inappropriate…  ·  Admin →
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