SG UTM

Suggest, discuss, and vote on new ideas for SG UTM. The ultimate network security package.

SG UTM

Suggest, discuss, and vote on new ideas for SG UTM. The ultimate network security package.

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  1. Customization of quarantine notification emails

    We would like to be able to customize the notification emails that are being sent to users when an outgoing email has been quarantined.
    Currently it says:
    Subject: "Message delivery incomplete"
    Text: "Your message to the following recipients was quarantined: [...] quarantine reason: [...] Please contact your IT administrator for further assistance."

    It would be nice to change the text or even the layout to fit our corporate identity.

    23 votes
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      1 comment  ·  Notifications  ·  Flag idea as inappropriate…  ·  Admin →
    • Notifications: Role based Notifications

      Implement the ability to create multiple E-Mail recipience for various UTM Notifications

      Depending on Roles it would be greate to create different Notifiction selections.

      Roles:
      Support Ticketing: System relevant Notifications
      IT Administrator: Everything
      SuperUser from Company: Just Warnings and Critical Notifications

      17 votes
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        0 comments  ·  Notifications  ·  Flag idea as inappropriate…  ·  Admin →
      • SUM notification - [INFO-913] Global resource level limit exceeded

        The SUM server often sends an email notification on behalf of a managed UTM with the subject: [INFO-913] Global resource level limit exceeded, but doesn't say what limit has been exceeded. It's necessary to logon on to the UTM and check through the logs to determine what caused the alert. It would be good if the notification from the SUM contained some additional information to save time on identifying the cause.
        Thanks.

        17 votes
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          1 comment  ·  Notifications  ·  Flag idea as inappropriate…  ·  Admin →
        • Option to disable outbound email quarantine notifications

          On all versions of the AMG/UTM appliances up to Firmware Version 7, notifications of outbound emails that have been quarantined were NOT sent to the sending user. However from Firmware Version 9 (and maybe 8) it now sends a quarantine email with the reason to the user even if quarantine notifications are disabled and we have been told from Sophos that there is no way to stop this now.
          We do not want to notify our users that something has been quarantined until it has been reviewed. In case it warrants investigation by Internal Audit and/or Management. We understand that…

          16 votes
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            0 comments  ·  Notifications  ·  Flag idea as inappropriate…  ·  Admin →
          • Add a support for Amazon SES (Simple Email Service)

            Needs a postfix and stunnel implementation.
            Will solve much hassle with configuring.

            13 votes
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              1 comment  ·  Notifications  ·  Flag idea as inappropriate…  ·  Admin →
            • 13 votes
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                4 comments  ·  Notifications  ·  Flag idea as inappropriate…  ·  Admin →
              • delay notification

                There isn't an option to delay any notification for a few minutes, when internet or another interface is going down. I have a lot of email notifications about interface is down and up again. The Messages have only a timeframe from one or two minutes.

                I only want notifications, when the Interface is down more than two minutes.

                11 votes
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                  0 comments  ·  Notifications  ·  Flag idea as inappropriate…  ·  Admin →
                • add the ability to receive an email notification whenever a user connects via SSL VPN for Remote Access.

                  add the ability to receive an email notification whenever a user connects via SSL VPN for Remote Access. It would be nice to also have the option for a disconnect notification.

                  9 votes
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                    0 comments  ·  Notifications  ·  Flag idea as inappropriate…  ·  Admin →
                  • Mail notification to multiple recipients

                    Copernicus Project

                    Add support to notification component send email to multiple recipients. Currently it is supported only 1 recipient.

                    9 votes
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                      0 comments  ·  Notifications  ·  Flag idea as inappropriate…  ·  Admin →
                    • add username to WARN-070 notification. (too many bad logins)

                      add username to WARN-070 notification. (too many bad logins)

                      8 votes
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                        0 comments  ·  Notifications  ·  Flag idea as inappropriate…  ·  Admin →
                      • Change the Notification text from "Message delivery incomplete"

                        If the sender send me an e-mail with a forbidden file extension he gets the following notification:
                        "Betreff: Message delivery incomplete

                        Your message to the following recipients was quarantined:

                        <xyz@web.de>, quarantine reason: File Extension (zip)

                        Please contact your IT administrator for further assistance."

                        The idea would be change this text of the alert.

                        7 votes
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                          1 comment  ·  Notifications  ·  Flag idea as inappropriate…  ·  Admin →
                        • Quarantine Report for outgoing mail.

                          Want to have quarantine report for outgoing mail, and also the user can release the outgoing mail, if the user find it right to send.
                          Now the outgoing mail is going to quarantined spam, but user is not able to release and to see it in an report.

                          6 votes
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                            0 comments  ·  Notifications  ·  Flag idea as inappropriate…  ·  Admin →
                          • Allow notifications to be sent to different recipients.

                            At the moment it is only possible to send all notifications to the same email recipients. It would be good to have the ability to customise each alert with its own set of recipients, then we can filter notifications to the relevant support team.

                            6 votes
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                              0 comments  ·  Notifications  ·  Flag idea as inappropriate…  ·  Admin →
                            • Sandstorm messages language choice

                              For our users it will be comfortable to have the Sophos Sandstorm messages during file download analysis in german.

                              6 votes
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                                0 comments  ·  Notifications  ·  Flag idea as inappropriate…  ·  Admin →
                              • Notifications: Configurable thresholds for license expiry

                                Currently the UTM will email me when a license is about to expire (2 weeks before). However, this is not configurable. Add the ability to configure email notifications for licenses due to expire. Particularly useful if Administrators do not log into the ASG very often and will help to avoid the situation whereby licenses expire and features stop working.

                                5 votes
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                                  1 comment  ·  Notifications  ·  Flag idea as inappropriate…  ·  Admin →
                                • notification disk going fail

                                  There is no Monitor/Notification which would send information for harddisks going to fail in a few days/week. Maybe using S.M.A.R.T.?

                                  And there ist no notification about failed single disks, only in RAID like "CRIT-060 Raid degraded: harddisk replacement needed".

                                  Please add a notification for single disks (without RAID) in case of failure or a few days earlier.
                                  Thank you.

                                  4 votes
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                                    0 comments  ·  Notifications  ·  Flag idea as inappropriate…  ·  Admin →
                                  • Feature to replace IPSwitch What's Up Gold Functions

                                    Looking to replace Ipswitch what's up gold with UTM for network monitoring. Ability to monitor internal switches, servers, etc for icmp ping requests and notifications via email if the IP address monitored is up or down. Notification is sent when IP address is not reachable for 5 minutes, and notification is sent when IP address is reachable if it was in status down.

                                    4 votes
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                                      1 comment  ·  Notifications  ·  Flag idea as inappropriate…  ·  Admin →
                                    • Information about which link is up and down on SNMP

                                      In the current version, Sophos UTM send notification about uplink up and dow by e-mail and snmp. On e-mail, come specified which link is down, but in snmp traps no. It will be really cool, if in snmp trap information contain the information about which link is down or up.

                                      3 votes
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                                        1 comment  ·  Notifications  ·  Flag idea as inappropriate…  ·  Admin →
                                      • Make Quarantine Report responsive

                                        I would very much like to be able to review and process quarantine reports on my mobile device.

                                        The current format requires lots of zooming and panning on a mobile device...

                                        3 votes
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                                          0 comments  ·  Notifications  ·  Flag idea as inappropriate…  ·  Admin →
                                        • Improved Advanced Threat Protection Notification

                                          Currently, you can receive emails or SNMP traps when you get an ATP alert, but they provide very limited information. It would be very useful if these notifications provided a similar level of detail to the ATP section in the UI.

                                          This could help improve logging capabilities as well as easier administration.

                                          3 votes
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                                            0 comments  ·  Notifications  ·  Flag idea as inappropriate…  ·  Admin →
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