We have configured the system to quarantine emails with certain extensions.
However, the recipient then only sees the quarantine reason "File Extension" in the notification. It is urgently desired that he also sees directly which file extension it is. The admin only sees this in the mail manager

Currently, even if an email fails DKIM verification it is delivered. There should be, at the very least, an option to quarantine emails that aren't successfully verified. Also see https://community.sophos.com/products/unified-threat-management/f/mail-protection-smtp-pop3-antispam-and-antivirus/112950/dkim-verification/.

Hello Team,

We have customer here requesting for sandstorm scanning to support Optical disk image ISO, IMG, BIN. etc. under email appliance. For your assistance please.

Thank You.

Option for checking always emails with file attachment via the sand box /sandstorm

It should be possible to create an exception for encrypted attachments without having to disable the malware scan.

There is already a known issue (SEA-749) for this but when can expect a resolution for being able to DKIM sign SPX Encrypted emails in the Sophos Email Appliance?

It would be interesting some blocking method for e-mail sended from a same address in a small space of time.
Eg: the address bruno@sophos.com sends 1000 email to the protected domain on UTM in 2 seconds.

Remembering that this would not apply to the whole domain but to an speciffy address.

This would be interesting when an email box is hacked and used to send many spams.

As we use Let's Encrypt for Exchange Secure and have to add additional customer Domains every few days it would be nice to have a 'Edit' Button in Certificate Manager to add those Domains rather to create a new Certificate, remove the old one and change it everywhere in Sophos

Emails that you accidentally select as delete will be deleted without confirmation. A confirmation if you really want to delete this email would be meaningful.

Otherwise, the e-mails will be irrevocably deleted...

Hello Team,

We have customer here requesting to add the following specific attachment type to be managed under MIME type filter under email protection of UTM

ChristmasCard.doc
Christmas-Greeting-Card.doc
Christmas-wishes.doc
Christmas-Congratulation.doc

For your assistance please. Thank You

Send notification when special amount of email is reached inside spooler to control communication between firewall and mailserver. (Problems of broken connection between firewall and mailserver are faster visible.)

Preventive email base leak.

E.g. text may contain several emails. we are counting only unique adresses. Text may include more than one email repeating and it must count as one consilience.
If some settings is exceeded email transmission is stop.

Since V9.6, the SMTP Proxy listen interface feature is reality. It would be nice if the configured listen interface not include automaticaly also the additional addresses of the selected interface. This is bad for security audits.

Thank you very much.

Change "Encrypt" button in outlook to show when an email is encrypted. Currently it does not give any confirmation when the "Encrypt" button is clicked!

It would be nice if it were possible to customize the Spam Report. E.G. to add Blacklist and Delete Buttons.

With current exim configuration, the "Out Of Office" replies getting rejected by the BATV due to the null return address in the reply. Please add a feature to handle these messages pass through the BATV feature.

Please make it possible to send a quarantine report directly after receiving a new (blocked) e-mail.

Sometimes it is very important to answer an e-mail as fast as possible. We can't do that, if the Quarantine Report will be sent hours later or even the next day.

Firmware version: 9.601-5

unscannable / encrypted content and file Extension filtering is quarantine only unfortunately.
Please add an option to bounce emails by file extension (e.g. bounce old office formats like .doc, .xls etc.) and to bounce unscannable / encrypted content.

SOPHOS UTM Mail Protection gives the option for crating exceptions on Email Address / Domain, IP or recipient.

The Email Address which is used for white listening is the ENVELOPE header in the email.

We have the problem, that we have an service, which use Amazon AWS for sending mails. This mails run into the quarantine.
To whitelist, we need to whitelist die AMAZON AWS Envelope domain, which are for all AWS services the same.

Please create an option to choose the header flag – ENVELOPE or FROM field.

Thanks