Firmware Automatic Restore of the RED when it lost itself (firmware corrupted)...
Sometimes, when a power cut occurs on a customer machine (we use RED10 on the machine shop floor to have a remote access
to the automates in a customer plant), the firmware of the RED10 get corrupted.
And after that, the only solutoon for us is to send another RED10 to the customer.
So the support is at least 24h late...
We can't ask the customer to do the manual firmware restore. They are industrials not IT...