web appliance reporting
Company and Contact Information
Contact: Michael Hogan & Jody Sudbury
Sophos Partner (if applicable):
Sophos Product Information
Sophos Product: ws500
Version in Production:
Feature Request Summary
How will this new feature address your business requirements?:
Currently users are “charge” with the full size of a file like a video even is they just view a few seconds of it. Worse if they stop and restart a video they
get “charged” with the full file size times the number of times they start it. We had the system report one user as consuming several GB of data even though it was just a 100 MB file and they stopped, rewound, and started it 20 times in a 10 minute interval.
It made it look like he spent the entore morning streaming video when in fact it was only 10 minutes. As a reporting tool bandwidth usage is useless unless this can be fixed.
How would you rate the importance of this feature?; 1 = Critical, 5 = Nice-to-have: