Mail Protection: Multiple times for Quarantine Digest delivery
Please add the ability to specify more than 2 time times for sending the quarantine report.
Bob Alfson commented
An IT guy at a firm in Germany posted a genius solution in the German Forum: https://community.sophos.com/products/unified-threat-management/f/german-forum/87506/quarantane---info-eigenhender-externe-mails/336898#336898
"alle 2 Stunden zwischen 07:00 und 17:00" = "every 2 hours between 7AM and 5PM"
"Digest stündlich" = "hourly report"
Add the desired lines to /etc/crontab-static . Then, in WebAdmin, in 'Management >> Up2Date' change 'Firmware Download Interval' to "Manual," [Apply], change it back to its original value and [Apply] again. This step incorporates crontab-static into crontab.
The same problem...
It's a shame and I don't understand that this request hasn't been adressed in 6 years. In times of ransomware through office documents attachment blocking has become even more important. The reasonable thing from the recipients point of view would be to inform them immediately. Hourly reports would be just acceptable.
James Dotson commented
There needs to be an option that lets you set the frequency to send this quarantine report (e.g. hourly, every X hours, etc.). This is a necessity for all business users.
Thomas Krätzig commented
It´s a big problem for our customers too. And please show all mails in qurantine with every new generated report. We need the report every hour.
It's a big problem, that our users don't know, that important mails are blocked by a quarantine-rule. Please implement more times to generate the quarantine-report (by hour). The report should show all mails.
It's not practical to wait several hours before getting a report, that a message was quarantined. This way, we miss important informations. Best solution would be sending a report immediately or at least every hour.
As mail is quarantined would be very good , same as Mail Marshall
we need this feature too. It really could not be that complicated to send more of these quarantine reports. Every hour or always when a mail is quarantined. Two times a day is two less. We are a publishing company ang got a lot of our informations via mail. And by having only two reports a day we are missing a lot of informations.
Andrea Valvano commented
there should be an option to send out a "quarantine report" either immediately or every hour
Please add more time slots for sending quarantine reports on a day!
Or just ignore time slots and always(!) send quarantine reports out to the specific users which got spam (for example).
I have been asking for this feature since first using Sophos when it was in it's infancy.
I'm glad to see it may be considered by dev as a viable option.
Jill Oviatt commented
I agree that there should be an option to send out a "quarantine report" either immediately or every hour. I missed a whole day of production on a publication because the proof came in at 9am and I didn't get it until 4pm.
Ifor Davies commented
Why not give the option to send out a "quarantine report" type email (ie. one with the Release/Whitelist links) immediately that an email is quarantined? Business users shouldn't have to wait several hours before being able to release a potentially important email - surely the purpose of UTM is to protect my network, not to annoy my customers?
Second best option would be an option to send quarantine reports every X hours (where X goes all the way down to 1).
Peter Kühnel commented
The best way to handle the problem is to send an e-mail notice to the recepient that his (may be expected) e-mail was moved into quarantine. This notice must be generated even in the same moment of quarantining the e-mail.
Baerbel Reichelt commented
I suggest a comma seperatet list,like "8:00,12:00,16:00"
Eliseo Lafaurie commented
An hourly quarantine report would be fantastic.
Simon Shaw commented
I'd like a dropdown list of when to send it.
IE: 2 hours, 4 hours, 6 hours, 12 hours, 16 hours, 24 etc.
Work around, Login into Astaro User-Portal