Create Report for Outstanding Alerts and Errors
I would like to create a report that contains the same information as the "Computers with Alerts" section of the dashboard. This would allow my helpdesk staff to receive an automated report of computers that Sophos couldn't automatically clean up. Then they can visit the computers, determine whether the result was a false positive or truly a threat. Then they can take appropriate action to remove the infection or white list the false positive. The current reports include all the comptuers that say "threat no longer present" or "Cleaned Up" or any other status that isn't currently a threat. If it has been dealt with then we don't need to include it on the list of computers that need to be evaluated and treated. This would make management of the infected computers much easier and much less time consuming. Thanks!