Like SUM, can be useful create a local server it can deploy to local client a summary of patch packet obtained from the main server (like SUM)

In the End User Portal I'm able to specify allowed users/ groups.

Therefor I'm able to define a group based on a Active Directory group, limited to backend group membership.

Now the limitation:
The User Portal only accepts AD Groups which are directy related to AD-Users. The use of nested AD groups (Users --> AD-Group1 --> AD-Group2) are accepted by User Portal, but without any action.

A needful enhancement would be the functionality of nested AD Groups, using in User Portal

We manage hundreds of VFW's in our environment and cannot take the risk of running firmware updates weekly on all of them. Some are also global, so we may need to do them at different time schedules. It would be great if we could schedule them Monthly rather than weekly. Adding flexibility.

I need this if I want to apply a license remotly. Now I have to generate a Demo-License, so i can enter the Webadmin to check Serial in Webadmin, register License, change License.

Sometimes a customer calls because they need the UTM shutdown before the city turns of electricity or something. Or some kind of problem requires are reboot, but as Internet works nobody wants to reboot "now", but rather after office hours.
It would be great to be able to time this.

Hi, we need to have the possibility to change the name of servers. Today in fact every server have only the hostnames and is very difficult to know which customers corresponds to server.

Is it possibile to have this upgrade?

Thanks
Best reagards

Giuseppe Storti
Sistemi Pordenone Udine Vicenza Srl

Add additional songs/variety to the "hold" music rotation for the Sophos USA technical support number.

It would be a big help if TOOLS - had the option to select an interface then point to www.speedtest.net or a few user selectable speedtest sites and be able to run Download & Upload speeds.
This would work especially on USB modem cards.

Nothing worse than having managers ask if their network is slow or the provider.

Please make it possible to use HTTPS for WebCID updates of the product Sophos Endpoint Protection. Now only HTTP is possible, this is undesirable because authentication details (credentials) are being sent over the internet in plain text.

If you follow up the new ideas for the past months all of them were requested for UTM but none of them are available. Every single idea was used to XG (Copernicus).

This is abolutely inacceptable. Especially as the UTM license model is based on a ongoing subscription.

For installations not leveraging Active Directory for user creation it would fantastic if you provided the ability to upload a CSV or similar file format with the requisite information for user creation.

This would vastly improve the experience, speed and efficiency of initial user account creation and deployment.

Autodetection of a failed uninstallation and auto uninstallation wizard guiding the user through the removal process

Why There is Turkiye (Or Turkey) in your installation. We have Sophos licence for 6 years. Installation doesnt have Turkey. I am selecting other countries. Dont you like Turkey?

Backup or export the quarantine folders and other data not included in the backup files on the UTM. For example a mail being held in quarantine could be extremely important. If a device fails that data would be lost. Allowing external storage even just to a single restorable backup file would be a big selling point

It is now possible to give Sophos Support access to the UTM for a specified Time. Why not be able to enter the Ticket ID to allow the access as long the ticket is status: open and avaible for all Supporters working on that ticket

Currently the autoupdate frequency is defaulted to 60 mins and we are not able to change that with the Cloud Version. It would be nice to be able to change the frequency as it is taxing on some Servers that are running Sophos.

Currently if DHCP is enabled and I change the LAN address range, DHCP is disabled. I have to manually assign a static IP on my laptop, log back in, reconfigure DHCP, then re-enable it, then re-configure my laptop to use DHCP. It would be nice if DHCP would automatically update itself to the new range if the associated interface address range changes.

Having these two items unmerged is ridiculous. It's really unfortunate that technical support requests that are ultimately deemed to be feature requests can not be reclassified as such in the same portal. This would allow customers to track their requests in a much more accountable way.

Currently it is only possible to deploy the filter actions allow, warn and block via the UTM manager. Any chance that the quota action will also be included?