As it is available for iOS already, it would be great to have the Call Identifier Feature in the android Version of Sophos Secure Mail. (Share the business contacts (just) with the telephone app.)

We're getting bombarded with expiring cert. alerts and would like the ability to customize alerts so we can turn off the one ones we're not interested in receiving.

I'm seeing this request quite often in the last time.
Can you please add a section or integrate a lookup feature, with which you can choose a devide (or multiples) and then request a lookup for the applied policy settings - not just the name of the policy that can be filtered out today, but the exact settings of each applied policy for that or those selected devices.

Thank you.

Right now every .zip File is blocked in Sophos Secure Email App. There's only the "info" button saying that this File might be dangerous.
I allow every File Attachment to be opened in any app but still Users can't open.zip-Files. I need either .zip-Files be allowed or better - a possibility to allow specific File Formats to be opened.

Create user accounts to access the self service portal without the need to send out emails.

I would like to create users, who can enrol their devices, using the self service portal. Currently I can create a user, however their details are sent via email. This is not ideal, if the system is a closed network.

I would like to be able to set up a user locally and have central administration (passwords etc) from the On-Prem server. I could then pass the details onto the user, without the need for an email

The feature in Mobile 8.5 where you can show/hide apps installed on devices should be a feature only Super Admins can toggle.
In order to prevent Helpdesk and Admins to toggle this and thereby be able to see private apps installed on private/BYOD devices, should be limited to Super Admins (=DPO). This would make this feature more GDPR compliant.
This idea is related to this issue: https://ideas.sophos.com/forums/143212-sophos-mobile/suggestions/4978427-hide-the-display-of-apps-for-user-privacy

Is it possible to integrate the right device pictures? At least a difference between iPhone and iPad would be good.

A widget that shows the number of devices that hasn't been in contact with the server for x days.
Because the endusers can enroll new devices themselves, we found several devices that wasn't used any more, and not unenrolled!

Provide user groups as a column in the user overview

Is it possible to add the following option to the android enterprise device-owner policy:

allow managing google accounts (except obviously the enterprise account)

This feature is similiar to this already suggested idea:
https://ideas.sophos.com/forums/143212-sophos-mobile/suggestions/33555478
But in this case it is done without another policy. The managing tools available with the device-owner mode should suffice to guarantee the control over the device.

It would be really helpful tobe able to recieve proper push notifications on IOS. We can choose now to use application notifications, or 'real' push notifications. Both don't work like a normakl push notification.
We'd like to recieve a normal push notofication with preview lines. (also when de application is not in background)

I have a customer that would like to push an upgrade to iOS device but NOT to the latest version ( currently 12) . For live systems they would like to push the update to 11.4.* and for Dev/test networks they could go to latest.

The ability to forward one or multiple emails as attachments in a new email on iOS devices

"Work profiles on fully managed devices" - Dieses Kombination ist ja seit Android 8 möglich. Es wäre dringend nötig, dass Sophos Mobile dies auch unterstützt. Wann kann man damit rechnen?

"Work profiles on fully managed devices" - This combination is possible since Android 8. It is urgent that Sophos Mobile support this. When can you expect it?

Focused Inbox separates your inbox into two tabs—Focused and Other. Your most important emails are on the Focused tab while the rest remain easily accessible—but out of the way—on the Other tab.

Now the auto lock in time within the password policy has been set to maximum 5 mts, but would like to add recommendation to add/increase time frame

Could you define Error AS12 better, that just “your email will be savet in the outbox” with what must be done for Sophos to send again (when we retyped the password it worked again)

the ability to see the global addressbook in the contacts as an own folder without searching for the name in the "all contacts" folder and click on "search in global adress"

create "save" or "apply" button in the settings,
because, sometimes, accidentally, a configuration is changed without wishing