When no viewer for a specific filetype is available nothing can be done with the file downloaded.It would be cool when we would have a "save as..." function that would allow to store the file locally on the device (unencrypted) so that it can be opened with a App. that supports the file format.

Implement user switching in the SMC client. The old user logs out and all user specific settings are removed with the respective profiles. Optionally, additional restrictions will apply. If the new user logs in the restrictions will be removed and the personal profiles from the new user will be applied. This makes e.g. an iPad capable to support multiple users in a restricted environment (schools, hospitals, police)

When a device gets non-compliant today we have the chance to send a "lockdown" profile. Could be useful if it is compliant again to have the possibility to have an automatic remediation that delete the "lockdown" profile.

As requested by some working councils in Germany, SMC EAS Proxy can be used to block e-mail delivery after the working hours. Sample: E-Mail to mobile devices will just be send 7am-7pm. After 7pm mail delivery will be stopped via EAS Proxy. The profile remains, no mail will be deleted

Implement a backup functionality, which uses the phone owners dropbox or other cloud vendor account. The data remains in the hands of the user

For loss/theft protection, please implement the ability to let the phone ring in a very loud tone (even on muted) for at least 1 minute.
This helps, if you have lost your phone in your house. It also can disturb thiefs to get away unnoticed

Please show which apps are already installed in the Enterprise App Store in the iOS App (same applies to Android). It should be also visible, if updates are available

For every file exported from SSW, a log entry should be made and posted to the central server (SMC). This is similar to file tracking in SGN DX/CP

The app should give the user some feedback for all files updated in the cloud. This can be either a continuous log or a opup windows

I think the current functionality of the reporting is not enough - not so informative, not be able to scheduled. One of partners that are about to start SaaS with SMC is trying to extract data from the SMC database directly. But the schema of the DB is not open to public.
If the reporting interface like Sophos Enterprise Console is provided, user can easily　create his own report as he like.

Instead of whitelisting/blacklisting specific apps, why not be able to allow/block certain categories of apps instead? So that you are able to block games but allow productivity apps. Trojanized and malicious apps could be blacklisted as default.