Sophos Mobile

Suggest, discuss, and vote on new ideas for Sophos Mobile. Countless devices, one solution.

Sophos Mobile

Suggest, discuss, and vote on new ideas for Sophos Mobile. Countless devices, one solution.

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  1. Admin Mail Recipients in Compliance Settings

    Make the “Admin Mail Recipients” unique to each compliance group as well as the notification time frame. Use case: Administrators have a list of high-profile devices, such as those utilized by top management or likely to contain sensitive data. They can create a separate compliance group that will notify during more hours, and perhaps notify more individuals. Suggestion: Perhaps have a new compliance group automatically duplicate the default values found on the Compliance settings screen.

    2 votes
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      0 comments  ·  Sophos Mobile (SMC & Central Mobile)  ·  Flag idea as inappropriate…  ·  Admin →
    • Location Awareness and Task View

      When doing location awareness: one clicks on the button to initiate the find of the device, then the checkbox icon to confirm. Then the administrator is taken to the view of tasks. For the acquainted, this makes since, as the task must complete successfully before the location can be shown for the device. However, for the unacquainted, this shifting results in thoughts like “What did I click wrong?” or “Why did it just do that???”

      1 vote
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        0 comments  ·  Sophos Mobile (SMC & Central Mobile)  ·  Flag idea as inappropriate…  ·  Admin →
      • DLP in EAS Proxy for SMC

        Add DLP functionality to SMC Exchange Active Sync Proxy to allow or prevent emails and / or documents containing sensitive content or protective markings to be sent on to mobile devices connected to Exchange via SMC EAS.

        8 votes
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          1 comment  ·  Sophos Mobile (SMC & Central Mobile)  ·  Flag idea as inappropriate…  ·  Admin →
        • group based administration - eg allow Sales Director to report on ONLY Sales devices

          The idea has come from a public sector establishment who would like various department heads to be able to access reports and investigate phones of ONLY their employees.

          This could be managed by enabling an admin account which only has access to look at or report on certain groups within SMC.

          An easy example is that the head of Sales may want to find out where his reps are at any time, however he should not be able to use location services to find people from Marketing or HR.

          2 votes
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            0 comments  ·  Sophos Mobile (SMC & Central Mobile)  ·  Flag idea as inappropriate…  ·  Admin →
          • Multiple Technical Contacts

            Allow multiple technical contacts to be created in order to set them against the different device groups that are set in the admin console. This will allow global service desk numbers to be set against regional device groups.

            1 vote
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              0 comments  ·  Sophos Mobile (SMC & Central Mobile)  ·  Flag idea as inappropriate…  ·  Admin →
            • Allow uninstall of apps on a group of devices

              While it is possible to provide an app to a group of devices, it is not possible to retire that app unless device by device. Please make it possible to uninstall it by group as well.
              It should also possible to uninstall an app from multiple devices in one step

              7 votes
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                1 comment  ·  Sophos Mobile (SMC & Central Mobile)  ·  Flag idea as inappropriate…  ·  Admin →
              • Delay Task for Task Bundles

                It would be useful to have a "Delay" task where we could specify a time period the SMC server waits before he carries out an action. When using this Delay task the server would have the current status again before executing the following task.

                Example:
                The user device is not compliant anymore because the user has installed a blacklisted app.

                - Task1: Notify the user that a forbidden app was installed
                - Task2: Wait for 15 minutes
                - Task3: Check if the device is still not compliant and in case it is, wipe the device.

                2 votes
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                  0 comments  ·  Sophos Mobile (SMC & Central Mobile)  ·  Flag idea as inappropriate…  ·  Admin →
                • Allow a user to export a file to the Android filesystem

                  When no viewer for a specific filetype is available nothing can be done with the file downloaded.It would be cool when we would have a "save as..." function that would allow to store the file locally on the device (unencrypted) so that it can be opened with a App. that supports the file format.

                  2 votes
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                    0 comments  ·  Sophos Secure Workspace  ·  Flag idea as inappropriate…  ·  Admin →
                  • User switching

                    Implement user switching in the SMC client. The old user logs out and all user specific settings are removed with the respective profiles. Optionally, additional restrictions will apply. If the new user logs in the restrictions will be removed and the personal profiles from the new user will be applied. This makes e.g. an iPad capable to support multiple users in a restricted environment (schools, hospitals, police)

                    7 votes
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                      1 comment  ·  Sophos Mobile (SMC & Central Mobile)  ·  Flag idea as inappropriate…  ·  Admin →
                    • Automatic remediation that delete the "lockdown" profile in case the device become compliant again.

                      When a device gets non-compliant today we have the chance to send a "lockdown" profile. Could be useful if it is compliant again to have the possibility to have an automatic remediation that delete the "lockdown" profile.

                      29 votes
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                        1 comment  ·  Sophos Mobile (SMC & Central Mobile)  ·  Flag idea as inappropriate…  ·  Admin →
                      • Time-based mail blocking

                        As requested by some working councils in Germany, SMC EAS Proxy can be used to block e-mail delivery after the working hours. Sample: E-Mail to mobile devices will just be send 7am-7pm. After 7pm mail delivery will be stopped via EAS Proxy. The profile remains, no mail will be deleted

                        32 votes
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                          8 comments  ·  Sophos Mobile (SMC & Central Mobile)  ·  Flag idea as inappropriate…  ·  Admin →
                        • Backup to personal Dropbox account

                          Implement a backup functionality, which uses the phone owners dropbox or other cloud vendor account. The data remains in the hands of the user

                          2 votes
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                            1 comment  ·  Sophos Mobile Security  ·  Flag idea as inappropriate…  ·  Admin →
                          • Implement Scream/Ring functionality

                            For loss/theft protection, please implement the ability to let the phone ring in a very loud tone (even on muted) for at least 1 minute.
                            This helps, if you have lost your phone in your house. It also can disturb thiefs to get away unnoticed

                            9 votes
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                              4 comments  ·  Sophos Mobile (SMC & Central Mobile)  ·  Flag idea as inappropriate…  ·  Admin →
                            • On iOS Client the installed Apps should also be marked as "installed"

                              Please show which apps are already installed in the Enterprise App Store in the iOS App (same applies to Android). It should be also visible, if updates are available

                              3 votes
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                                0 comments  ·  Sophos Mobile (SMC & Central Mobile)  ·  Flag idea as inappropriate…  ·  Admin →
                              • File Tracking of all publishing activities

                                For every file exported from SSW, a log entry should be made and posted to the central server (SMC). This is similar to file tracking in SGN DX/CP

                                2 votes
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                                  0 comments  ·  Sophos Secure Workspace  ·  Flag idea as inappropriate…  ·  Admin →
                                • Update notification for files updated in the cloud

                                  The app should give the user some feedback for all files updated in the cloud. This can be either a continuous log or a opup windows

                                  6 votes
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                                    0 comments  ·  Sophos Secure Workspace  ·  Flag idea as inappropriate…  ·  Admin →
                                  • Reporting Interface like Sophos Enterprise Console

                                    I think the current functionality of the reporting is not enough - not so informative, not be able to scheduled. One of partners that are about to start SaaS with SMC is trying to extract data from the SMC database directly. But the schema of the DB is not open to public.
                                    If the reporting interface like Sophos Enterprise Console is provided, user can easily create his own report as he like.

                                    45 votes
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                                      0 comments  ·  Sophos Mobile (SMC & Central Mobile)  ·  Flag idea as inappropriate…  ·  Admin →
                                    • App filtering by app category

                                      Instead of whitelisting/blacklisting specific apps, why not be able to allow/block certain categories of apps instead? So that you are able to block games but allow productivity apps. Trojanized and malicious apps could be blacklisted as default.

                                      31 votes
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                                        1 comment  ·  Sophos Mobile (SMC & Central Mobile)  ·  Flag idea as inappropriate…  ·  Admin →
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