Sophos Mobile

Suggest, discuss, and vote on new ideas for Sophos Mobile. Countless devices, one solution.

Sophos Mobile

Suggest, discuss, and vote on new ideas for Sophos Mobile. Countless devices, one solution.

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  1. Man in the middle protection exception

    We work with the Man in the middle attack protection enabled in Sophos Mobile (Mobile Threat Defense - > Network - > Man-in-the-middle protection). I need to create an exception for an internal corporate wireless network with SSL inspection blocked by Sophos. I cannot globally disable Man-in-the-middle protection.

    1 vote

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    0 comments  ·  Sophos Mobile  ·  Flag idea as inappropriate…  ·  Admin →
  2. Sync mobile devices against an ntp timeserver

    Setting to set a custom ntp server that can be used to sync mobile devices' time and date.

    2 votes

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    1 comment  ·  Sophos Mobile  ·  Flag idea as inappropriate…  ·  Admin →
  3. Copy system apps to Android Enterprise Container

    In MobileIron we had the possibility to copy system apps like the default installed Camera app on a Samsung device to the work profile. This way we had the same camera app in our private profile and work profile and don't have to install a 3rd party app for the work profile.

    2 votes

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    0 comments  ·  Sophos Mobile  ·  Flag idea as inappropriate…  ·  Admin →
  4. Low Data Mode iOS

    There is a feature within iOS devices that allow you to turn on/off "Low Data Mode" please see link below for more detail on Low Data Mode. Being able to force this setting to be on would help us reduce the amount of data every iOS device uses.

    Low Data Mode - https://support.apple.com/en-us/HT210596

    1 vote

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    0 comments  ·  Sophos Mobile  ·  Flag idea as inappropriate…  ·  Admin →
  5. Kiosks Mode for Chromebook

    When we push Sophos to any Chromebook, we can only push it through users & browsers. So when a user use a different device with the email, Sophos is starting to control device. It become for the company to purchase more license and burning license for the users personal device also. It is a lost for the company.
    If it is from Chromebook Kiosks mode installation, Sophos will start to secure Chromebook not the users & browser and users will never use Sophos to their personal device.

    Can you make Sophos Intercept X for mobile to Kiosks mode for Chromebook,…

    1 vote

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    1 comment  ·  Intercept X for Mobile  ·  Flag idea as inappropriate…  ·  Admin →

    Hello

    Are you using G Suite to manage Chromebooks? In the next version of our Chromebook extension, we will offer the option to block enrolment if the device is not G Suite Enterprise managed. This would prevent enrolment of a personal device.

    regards
    Tom

  6. Customize device colums

    On the device screen add to the modify column Phone number.
    In reports add a AdHoc feature to build own report and select columns from the Device properties and be able to export report as CSV file. this would allow me to export all devices, names and numbers that I could import into a contact list like Outlook.

    1 vote

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    0 comments  ·  Sophos Mobile  ·  Flag idea as inappropriate…  ·  Admin →
  7. Burn Device name or User Name or anything onto IOS lock screen

    The ability to display text on the lock screen displaying the device name\username\org details on Lock screen anytime the device is locked. also a foot note displaying the organisation.

    yes this can be done by lost mode but what if the device cannot communication with SMC, none cellular device without a wi-fi connection or a smart phone with sim removed.

    community post details

    https://community.sophos.com/sophos-mobile/f/discussions/123436/burn-device-name-or-user-name-or-anything-onto-ios-lock-screen/450220#450220

    2 votes

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    1 comment  ·  Sophos Mobile  ·  Flag idea as inappropriate…  ·  Admin →
  8. Ability to Move devices between Customer Containers

    i know we can move within devices groups within one customer containers, BUTif we need to move between customer containers in SMC it means we need to un-enrol the device and re-enrol in the new customer container, as most device are remote this can be time consuming.

    1 vote

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    0 comments  ·  Sophos Mobile  ·  Flag idea as inappropriate…  ·  Admin →
  9. Block installing ios firmware update

    An important function would be to prevent users from installing IOS updates on their own.
    In airwatch you can do this...

    1 vote

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    1 comment  ·  Sophos Mobile  ·  Flag idea as inappropriate…  ·  Admin →
  10. Add ordering ability to Sophos Authenticator

    Hello, I am using the Sophos Authenticator app to manage multiple 2FAs. Unfortunately, the list cannot be reorganised. It would be great if the feature of changing the order of entries could be added to the app. The workaround of deleting all entries and adding them in the prefered order can be a lot of work depending on the number of 2FAs and how they are backed up.

    1 vote

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    0 comments  ·  Sophos Mobile  ·  Flag idea as inappropriate…  ·  Admin →
  11. Make WIFI MAC randomization settings configurable

    Android 10 and Apple iOS 14 devices use randomized MAC addresses when connecting to wireless networks to provide privacy for users.
    Within most vendors NAC (Network Access Control) products and many network components, the MAC address is considered to be the unique identifier for a given endpoint.
    Due to the MAC address randomization, this one-to-one mapping is no longer true and a single endpoint could end up generating multiple endpoint entries within the mentioned NAC solutions.

    The next sections show how MAC address randomization is implemented on mobile endpoints:
    Google Android 10
    * Randomization is enabled by default.
    * When…

    6 votes

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    1 comment  ·  Sophos Mobile  ·  Flag idea as inappropriate…  ·  Admin →
  12. Crear opción para realizar excepciones en Sophos Mobile

    Actualmente, tengo una aplicación (APK) de un proveedor externo, que no me permite agregarla por medio de Google Play, esta aplicación (APK) según me informaron ya esta siendo utilizada por otra aplicación, entonces es necesario crear alguna excepción para que esta aplicación pueda ser usada e instalada en los dispositivos mobiles mientras Google me brinda una solución.

    1 vote

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    0 comments  ·  Sophos Mobile  ·  Flag idea as inappropriate…  ·  Admin →
  13. Central Firmware Update Policy (Samsung E-Fota)

    Can you tell me when Sophos will support the Samsung e-Fota feature? Because we need a Central Firmware Update Policy for all Samsung devices.

    4 votes

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    1 comment  ·  Sophos Mobile  ·  Flag idea as inappropriate…  ·  Admin →
  14. Secure Folder Settings for Android Enterprise

    Secure Folder usage is disabled when using Android Enterprise device policy.
    There is no setting available to activate "secure folder"

    1 vote

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    0 comments  ·  Sophos Mobile  ·  Flag idea as inappropriate…  ·  Admin →
  15. home

    Sophos Home users can add devices to their account, downloading & installing the Intercept app on mobile iOS devices.

    Unfortunately, none of the MDM features for Intercept X seem to be available to Sophos Home managers, though they would be quite useful for a family and/or small business. Having pre-teens and teens with iOS devices requires an additional layer of protection.

    Please consider adding a Family or SOHO level of service to your enterprise offering.

    1 vote

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    0 comments  ·  Intercept X for Mobile  ·  Flag idea as inappropriate…  ·  Admin →
  16. update Intercept X for Mobile Android 'Go edition' version 10 and above

    upgrade to Android Go, version 10 and above. As no longer supported. I don't want to change to different provider, as thoroughly prefer Sophos since my earlier mobile model since 2014.

    2 votes

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    1 comment  ·  Intercept X for Mobile  ·  Flag idea as inappropriate…  ·  Admin →
  17. Signature Policy - Placeholder for Firstname Lastname

    The policy for email signatures is very static. Wildcards are not possible. % USERNAME% works, but looks bad.
    Result:
    "Best regards
    Firstname.Lastname"

    Desired is:
    "Best regards
    Firstname Lastname"

    One policy would have to be created for each user. Has been confirmed by Sophos support. There is no possibility to use placeholders. e.g. Firstname Lastname from the user directory. This is imperative. On the other hand, the operation of the self service portal is very complex and there is a policy jungle.

    Die Policy für Email Signaturen ist sehr statisch. Platzhalter sind nicht möglich. %USERNAME% würde gehen, sieht…

    1 vote

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    0 comments  ·  Sophos Secure Email  ·  Flag idea as inappropriate…  ·  Admin →
  18. Report Storage

    I would like to be able to run a report to show the current storage capacity of mobile devices - storage used, storage available, total storage capacity.

    1 vote

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    0 comments  ·  Sophos Mobile  ·  Flag idea as inappropriate…  ·  Admin →
  19. Android Enterprise - Microsoft Teams Managed Config

    Can %USERNAME% be made to remove case sensitivity as when an AD username has capitals and they log into Microsoft Teams with managed configuration it transfers the capitals to the username and then does not for the Microsoft login section which is not editable and only appears in lowercase. From here because the 2 do not match it kicks out the user as it is not a "permitted account".

    2 votes

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    0 comments  ·  Sophos Mobile  ·  Flag idea as inappropriate…  ·  Admin →
  20. We would like to amend (personalise) the email that a user receives when setting up a device.

    This would be useful if we could add additional information to the email that a user receives. Would also like the amount of time that the enrollment token is valid to be increased.

    2 votes

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