Sophos Mobile
Suggest, discuss, and vote on new ideas for Sophos Mobile. Countless devices, one solution.
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Backup/restore configuration using QR code
I'm using Google Authenticator separately for some of my online accounts which Intercept X's authenticator component does not seem to work. Initially, that app did not have a backup/restore function (which would be a pain to end-users when changing to a new phone if they rely on Google Authenticator).
However, I just noticed after a recent update that Google decided to add that missing part, and they made it more convenient than what Intercept X has to offer: hit Transfer account and an option for QR code pops up. So all you need to do is scan it on the…
1 vote -
Approve Android TELUS Business Connect mobile app
TELUS is a major communications carrier in Canada. Its mobile app is flagged by Sophos Intercept X as a PUA with low reputation. We need this app whitelisted to prevent users from being prompted by Sohpos when the app is installed on their mobile devices.
What Sophos reports on the device:
Low reputation app detected: '---' at 'com.telusvoip.android'
Path: com.telusvoip.androidTELUS Business Connect runs on the RingCentral platform.
1 vote -
Man in the middle (MitM) attack detection
Given the following scenario
The devices are connected through VPN with the company infrastructure and using the company proxy for web access.
The devices using zscaler for web access.
SSL connections are intercepted.Each connection to a wifi network triggers the man in the middle attack detection.
While it's true in principle in those scenarios the proxy itself is trusted.What about the idea to store a CA in intercept x, so that the detection is not triggered when this CA is used for signing the intercept certificates.
2 votes -
firefox lite
Can we add Firefox Lite and other lite version/Go edition of mobile browsers for Android? People with entry-level phones need to save storage space, but it can't be at the cost of being unable to use web filtering. It almost makes having Sophos useless on such entry-level devices in that case. Thanks.
2 votes -
intercept-x mobile to report heartbeat to the XG appliance
It would be ideal if the intercept-x Mobile for IOS and Android reported the heartbeat to the appliance through the central portal, exactly like how Intercept-X for windows does. Right now the heartbeat from the Intercept-X client is only support to the Sophos Access Points. This would allow the solution to be wireless agnostic and allow for uniform firewall rules.
3 votes -
Security logo of Sophos
It will be very nice if we could see the security Sophos logo active like the others antivirus android, because some time we could not know if Sophos is running or is deactivated.
I use to use Sophos mobile security for a long time and I will keep using it because till now this application is the best like the antivirus for windows.Thanks in advance.
3 votes -
Add the ability to transfer the Sophos Authenticator settings from one phone to another.
Please add the ability to transfer the Sophos Authenticator settings from one phone to another.
1 vote -
Web Filtering on the Sophos Intercept X Apple App.
In the Apple App Store, Sophos Intercept X for Mobile includes a page display for Web Filtering. This does not display in the Apple App install. Help says it only works on Android/Chrome. Suggest that page display should be removed.
2 votes -
Web filtering
Correct the web filtering, if I allow everything, there is no way to modify it. I did this test and had to uninstall the app and install it
2 votesI’m afraid I do not understand your message. Please could you rephrase? Have you spoken with our Technical Support Team about the issue you encountered?
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Email Ticket der DB lassen sich nicht öffnen Sophos blockiert Link in DB Email Ticket. Das ist für Manager und GF eine sehr nervige Sache.
Email Ticket der DB lassen sich nicht öffnen Sophos blockiert Link in DB Email Ticket. Das ist für Manager und GF eine sehr nervige Sache. Denn er muss die Email an seine Privat Email schicken und da den Link öffnen . User hat kein Sophos secure workspace auf der MD.
1 voteAwaiting reply from Submitter ·
AdminThomas Lippert
(Principal Product Manager - Mobile, Sophos Features & Ideas Laboratory)
responded
Are you asking for an exception especially for the DB Ticket an email, or the ability to open all links, even if Secure Workspace is not installed?
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Behavior detection
Please add "Behavior detection" feature to Sophos Mobile Security and works offline
1 vote -
Low Reputation Apps
When detecting low reputation apps, I would like Sophos to help direct me as to keeping app installed or uninstall. Sophos expert opinion would definitely help with the decision. Thank you
1 vote -
Run a manual scan on files
Please add a option to perform manual scan on particular files such as emails. Thank You
6 votes -
Search function & standardization of listings for Authenticator
The Sophos Security iOS app needs to give users the ability to search accounts in the Authenticator. Not being able to search, and therefore having to scroll through a list in order to (eventually) find an auth code, is frustrating.
But... what makes this problem worse is that the Authenticator lists each account differently. Sometimes, the account listing begins with a username (unhelpful for visual scanning — a website name appearing first would be more meaningful). Other times, it lists only the website (equally unhelpful — what if the user has more than one account at that site?).
So, I…
2 votes -
Sophos Authenticator, add archive function
add archive for not used codes (like Outlook)
2 votes -
[Bug] Link Checker doesn't work on Google Pixel phones.
Sophos doesn't appear as a browser to select in the OS UI, which is required for link checker to work. See case number #9265549 for screenshots and further details.
3 votesHello. This unfortunately due to an issue with the latest version of Android. Please see below article for more details. This issue should be addressed in a future Android release.
https://community.sophos.com/kb/en-us/134827 -
4 votesAwaiting reply from Submitter ·AdminThomas Lippert
(Principal Product Manager - Mobile, Sophos Features & Ideas Laboratory)
responded
Can you please elaborate a bit more about your requirement. The current description is too short
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App protection support for apps opened in the Samsung Pop-up view
I am using a Samsung S6 device running Android version 7 and have the latest version of Sophos Mobile Security app installed.
I have blocked both the Settings and Play store app on my phone using this feature
However, when i drag the app into Pop-up view, it still allows me to use the app, despite the Samsung Mobile Security app trying to block it.
22% of all mobile phone sales in the last quarter were Samsung devices. This bug essentially prevents 22% of all mobile users from using the App Blocker feature of Sophos Mobile Security properly.
1 vote -
Import password safe with Sophos Mobile Security from Sophos Secure Workspace
Currently Sophos Mobile Security is not part of the Sophos Container. Thus it is currently not possible to import a password safe file (that is stored in Sophos Workspace) by using the Sophos Mobile Security password safe import function. Currently the workaround is to open the Workspace and click on the password file to open the password safe with Mobile Security. Unfortunately the connection between Workspace and Mobile Security is lost as soon as the Workspace runs in background and that will also close the password safe. So every time you need your password safe, you have to re-open the…
2 votes -
Make the Microsoft Intune enrollment process more intuitive
This is for both iOS and Android devices.
Once SMS is installed list a task on the home screen to remind the user that the device still needs to enroll in Microsoft Intune...similar to the warnings seen with an iOS device that is configured for supervised mode:
"Sophos Mobile Security needs to connect to Microsoft Intune" or "Tap to connect to Microsoft Intune"
2 votes
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