Sophos Mobile
Suggest, discuss, and vote on new ideas for Sophos Mobile. Countless devices, one solution.
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Would like to add a field that is searchable to a device landing page for paycom ID
We would like a paycom ID field added to a users landing page that is searchable by typing in like we do with the username and description.
Thank you
1 voteDo you mean the self-service portal with “landing page”?
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Device Properties Report
In the reports it would be useful to select and use fields from 'Device Properties'. This would help for example to build up a picture of the Security patch data across my estate. Currently to find this information I have to go into each phone's detail page. I need to create an exception report. I originally logged this with support number 9667677.
6 votesHi Sean,
can you elaborate a bit more about the data you want to see in the report? Is this just Android patch versions and OS version numbers? Or do you like to see more?
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Sophos mobile
Sophos mobile does not work for iOS, in the appstore in the images it is observed NOT CONFORM, it is also when installing, what is happening
1 voteI am sorry, but I do not understand your request. Can this request please be rephrased?
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supervised report
More report options, specifically for Supervised or unSupervised devices.
1 voteCan I read your request, that you want a dedicated report listing all supervises devices?
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macos vpp app
Deploy Apple VPP Apps for macOS using Task Bundles. We can do this for mobile devices, but still need to use other MDM tools for macOS in order to achieve this.
2 votesSophos Mobile 9.0 will add support for .PKG files as apps, which can be installed. This might allow you to install the required VPN app.
Is there any specific format requested to be supported? -
Estrazione completa
Penso che sarebbe molto utile avere la possibilità di variare le informazioni presenti nei report predefiniti per adeguarli alle proprie necessità. Se i report non possono essere editabili sarebbe utile avere un report davvero completo magari partendo da "Inventario dei dispositivi" e aggiungendo tutti i dati disponibili sul portale che poi ognuno potrà filtrare a piacimento (es. ICCID, Profili installata, criteri installati, Proprietà del dispositivo complete, App installate, App di sistema, ecc...). Avere queste informazioni accessibili solo un device alla volta comporta un sacco di lavoro in più per effettuare dei controlli specifici. Grazie.
2 votesPlease provide your suggestion in English, so I and also other user of this forum can read it and vote for it. Unfortunately, I cannot speak any Spanish :-(
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Multiple Exchange Accounts
It would be great if you could distribute several Exchange accounts via MDM to iOS devices, because then the private / business seperation would be given for these additional accounts (without Secure eMail).
Are there plans for that? Or is there iOS restrictions here?
Thank you.19 votesThis is already possible. Just push a second email profile as part of a profile.
Is this is not sufficient? -
Extended Filter needs to include ( by compliance violation)
Extended Filter needs to include ( by compliance violation)
1 voteCan you please elaborate in more details about this feature request. What do you want to achieve and how would this feature help you
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Ability to select another user in the Exchange profile
As of now we can only push an Exchange profile base on the user account linked to the device.
Since multiple users has more then one eMail account, I think it would be really useful to be able to select a different user when configuring an Exchange profile.
When having a lot of users that has more then 1 account with different domain, I don't think making one Exchange profile per user/per domain is really the best way to go.
Here is my idea, and I don't think it would be that difficult to implement.
A simple RADIO BUTTON
-…3 votesSophos Mobile allows to push multiple email accounts. The account name and email address can be any user property from the AD entry. Please use the respective placeholder to do so.
Would this be sufficient?
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Remplacement of the email account
I have noticed that my "email profile" get an error state if the user already has an account with the same name or email address.
It would be nice if Sophos Mobile would "replace" the email account with the one from the pushed profile.
I have a few users that already had the company account configured so when I try pushing the email account it simply fails. So if I have to remove the account, I can't because he profile is not installed.
1 voteWhich device type? iOS or Android
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Exchange account push passwords to individual devices
Exchange account push passwords to individual devices
We use the IBM Traveler (Domino) combination and iOS native mail app. Therefore, an Exchange account must be created in the MDM (ActiveSync).
Now, when the Exchange account is sent to the iOS devices, the email account may not work yet because there is no password yet.
For a real Microsoft Exchangeserver, the iOS device would now prompt you to enter the e-mail password once. However, this prompt does not appear if an IBM Traveler server is queried as described above.
In addition, our users do not know the mail passwords.
Therefore, it…2 votesOf course, we can send the passcode to the devices. But it means a separate profile for all users. Does IT have a list of all passcodes to Exchange or how should this be handled
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Folders for Profiles in the Web Interface
Is it possible to get folders in the webinterface to give profiles a better structure?
3 votesMay I ask, how many different profiles are used? It sounds like a huge number as this is the first time I have heard this request
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SSP Send Message feature
Sophos Mobile Control Self Service Portal
I would like to be able to enable and be able to toggle an option to allow a user to send a message to a device via the self service portal. I do not want to give them access to the admin portal side where they can send a message there but it gives them access to too much information that they dont need.
3 votesThe self-service portal allows a user to interact with his/her devices. I assume you are looking for a simple admin UI to send messages to ALL users
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Install Device Profile / Task Sequence using SMC App
For deployment and support processes we would like to have the possibility to install Device Profile and Task Sequences using the SMC App.
9 votesTwo questions:
- Do Task Sequences mean Task Bundles?
- Does this feature has the same purpose as the Task Bundle installation via the self-service portal, as requested as well? -
The welcome email step simplify application install for users
The welcome email step a option 2 to install the app on your mobile device, should include a link to the app store for iOS or play store for Android that the user could type into the devices browser. Or better yet, send the link via text message to the user's device, rather than make them search for the app.
2 votesThe QR code includes both the link to the app and the app configuration. If the users enrolles ON then device a link will be shown. But if the SSP is called on the PC, searching was received best in our usability tests
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Android Security Patch Level
The ability to check on the security patch level on android devices in for example the complaincy check.
9 votesWe have looked into this feature, but unfortunately the patch levels between different devices and even carrier versions are too inconsistent to be used in any rule.
Sorry, we currently see no way to implement this
(BTW: Our newly added macOS support has this feature, but this is only 1 vendor) -
change template mail for device enrollment
Want to configure email template (without the QR code) sent to users for device enrollment
6 votesUsing the admin enrollment wizard, this is already possible today. In the last step, the enrollment page can be mailed to the user on any email address.
Can you please explain, why this is insufficient? -
add a .vcf as a app for Android as an Android package.
I am trying to add a .vcf as a app for Android as an Android package.
Previously I have been able to, but since the last update that we did I have been unable to update or add a new .vcf so that we can send out new company wide contacts to staff.
The error message I get is Invalid file type Staff support.vcf 96 Bytes.2 votesYou are using the wrong feature for this. Can your please explain, what you try to achieve by this feature?
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filter remove old ios versions
Is it posible to remove old IOS versions, at the filter. dropdownbox
We have IOS 5.0.1 up to version 9.3.1.
But there is no way i want so select IOS version 5, 6, 7 or 81 voteAre you using SMC or SMCaaS?
- Don't see your idea?