Sophos Mobile

Suggest, discuss, and vote on new ideas for Sophos Mobile. Countless devices, one solution.

Sophos Mobile

Suggest, discuss, and vote on new ideas for Sophos Mobile. Countless devices, one solution.

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  1. change template mail for device enrollment

    Want to configure email template (without the QR code) sent to users for device enrollment

    6 votes
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    1 comment  ·  Sophos Mobile  ·  Flag idea as inappropriate…  ·  Admin →
  2. It would be desirable to manage Android app permissions through SMC server compliance policies

    It would be desirable to manage Android app permissions through SMC server compliance policies

    3 votes
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    1 comment  ·  Sophos Mobile  ·  Flag idea as inappropriate…  ·  Admin →
  3. Add additional Wi-Fi Security Options for Windows 10 desktop

    it would be great to have additional Wifi Security functions for Wndows 10 desktops such as WPA2+EAP or WPA2+TTLS

    This would improve the security functionality of these devices.

    4 votes
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    0 comments  ·  Sophos Mobile  ·  Flag idea as inappropriate…  ·  Admin →
  4. Assign Profiles, Task Bundles and Apps using Self Service Portal

    Let users assgin Profiles, Task Bundles and Apps to their managed devices using the Self Service Portal. Profiles, Task Bundles and Apps should be marked as "user assignable" and linked to an LDAP Group. This Option should be configurable in the Self Service Portal Settings for each customer. The user can assign Profile, Task Bundles and Apps based on LDAP Group Membership like the other Options today. There should be also an overview of the Status of the users Tasks.

    Use cases:
    - Renew Certificates
    - Install additional Apps based on LDAP Group Membership
    - Install Profiles after Profile Removal…

    16 votes
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    1 comment  ·  Sophos Mobile  ·  Flag idea as inappropriate…  ·  Admin →
  5. Support sync or work contacts to personal side on Android for Work

    Support for work contact (AfW) sync to personal area. The SMS app and Car kit can not see the contact in work profile.

    1 vote
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    0 comments  ·  Sophos Mobile  ·  Flag idea as inappropriate…  ·  Admin →
  6. Disable Unenrollment of Sophos Mobile Control on the Android device

    Currently, end user can unenrol the Sophos mobile control from the mobile phone. In the event a phone is stolen and before a wipe instruction had been sent, there can be a possibility that the mobile is already been unenroll by whoever who pick up the lost phone.

    2 votes
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    3 comments  ·  Sophos Mobile  ·  Flag idea as inappropriate…  ·  Admin →
  7. configure multiple vpp accounts

    It would be great to have the ability to configure multiple VPP Accounts (multiple VPP Tokens) a single Organisation. (like Cisco Meraki) so we can delegate App Purchases for free Apps.

    3 votes
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    0 comments  ·  Sophos Mobile  ·  Flag idea as inappropriate…  ·  Admin →
  8. create a feature to reconfigure the smc app once its been re-installed by the server without user intervention,

    when users delete the smc app it can be re-installed via MDM, but there is user intervention required to re-configure the app. we need a way to reconfigure the app once the app is re-installed. the "reconfigure SMC app" email is no good as it requires user intervention and for our company there is now email on the devices.

    2 votes
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    0 comments  ·  Sophos Mobile  ·  Flag idea as inappropriate…  ·  Admin →
  9. custom properties report

    As it is possible to define custom properties for a device, I´d also like to get an report based on this custom properties. So for example.

    Added inventory number as a custom property filed to all the devices, so
    I´d like to get a report based on Inventory numbers. Idially this should be reported daily/weekly using a schedule.

    6 votes
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    0 comments  ·  Sophos Mobile  ·  Flag idea as inappropriate…  ·  Admin →
  10. VPP add Devices via Device Groups

    I found the option to invita all users to the VPP but no option to invite all devices to VPP or to assign all device in a specific group to the VPP.
    It would be nice to have this feature.

    3 votes
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    3 comments  ·  Sophos Mobile  ·  Flag idea as inappropriate…  ·  Admin →
  11. Start App Installations automatically after they finish downloading

    Current SMC Required and Recommended apps on Samsung only directs to a download URL but does not trigger installation sequence. User currently has to hunt for installation file, which is messy and sometimes difficult for entry-level users.

    4 votes
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    1 comment  ·  Sophos Mobile  ·  Flag idea as inappropriate…  ·  Admin →
  12. Unlock device via USB

    User changed device password and forgot it. After restart of the device the device is locked and doesn't connect to WiFi without unlocking. So it cannot be unlocked via MDM interface. Maybe an USB/Lightning Ethernet adapter will help?

    2 votes
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    0 comments  ·  Sophos Mobile  ·  Flag idea as inappropriate…  ·  Admin →
  13. When creating Device Groups, allow us to select which Apps may be accessed by that Device Group

    Currently the only way to select which apps may be accessed by a device group is to go into each app and tick the boxes for each device group.

    1 vote
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    1 comment  ·  Sophos Mobile  ·  Flag idea as inappropriate…  ·  Admin →
  14. add a .vcf as a app for Android as an Android package.

    I am trying to add a .vcf as a app for Android as an Android package.
    Previously I have been able to, but since the last update that we did I have been unable to update or add a new .vcf so that we can send out new company wide contacts to staff.
    The error message I get is Invalid file type Staff support.vcf 96 Bytes.

    2 votes
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    0 comments  ·  Sophos Mobile  ·  Flag idea as inappropriate…  ·  Admin →
  15. Option to add http proxy credentials for the SMC service

    Currently, SMC allows the use of an http proxy to be added for SMC updates and web traffic. However, users are not able to add proxy credentials to the configuration, despite Sophos documentation stating that there is an option to.

    Sophos has been able to confirm that this option is indeed unavailable and that the documentation is wrong -- case [[#6567809]].

    3 votes
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    2 comments  ·  Sophos Mobile  ·  Flag idea as inappropriate…  ·  Admin →
  16. Visible unread Notification in Mobile Control

    Change the iOS Control app so it displays unread notifications

    The Users do not see when a message is written to the Devices.
    As all other APPS on an iPhone SMC should indicate with a red Bubble in the Corner of the App-Symbol that something has happened in the App.

    10 votes
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    0 comments  ·  Sophos Mobile  ·  Flag idea as inappropriate…  ·  Admin →
  17. Error messages need more detail.

    When enrolling on a device from an activation email that is a few days old it produces an unknown error. It would be helpful for it to state that the failure was due to the activation request being expired

    4 votes
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    0 comments  ·  Sophos Mobile  ·  Flag idea as inappropriate…  ·  Admin →
  18. Single sign on for the SSP and the Admin interface

    Implement a single sign-on for the SSP and the admin interface if LDAP is used and against a Windows domain

    4 votes
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    2 comments  ·  Sophos Mobile  ·  Flag idea as inappropriate…  ·  Admin →
  19. Add tooltip texts to the blue labels in profiles

    Add tooltip mouse-over boxes for the blue labels that are next to profile options, which explain what they mean. A lot of customers seem to be unclear of what these are, so a tooltip box that says something like "Only devices that have the 'SAFEv4+ functionality can use this option. Check the device manufacturer's website to confirm if your device has this functionality" would help make this clearer.

    Also consider adding something like a 'Limited to devices with the following functionality:' header above the blue labels.

    4 votes
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    0 comments  ·  Sophos Mobile  ·  Flag idea as inappropriate…  ·  Admin →
  20. Install Fonts on iPads/iPhones

    Installing a Profil with new Fonts over the air would be very great.

    2 votes
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    1 comment  ·  Sophos Mobile  ·  Flag idea as inappropriate…  ·  Admin →
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