Sophos Mobile

Suggest, discuss, and vote on new ideas for Sophos Mobile. Countless devices, one solution.

Sophos Mobile

Suggest, discuss, and vote on new ideas for Sophos Mobile. Countless devices, one solution.

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  1. VPP add Devices via Device Groups

    I found the option to invita all users to the VPP but no option to invite all devices to VPP or to assign all device in a specific group to the VPP.
    It would be nice to have this feature.

    3 votes
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    3 comments  ·  Sophos Mobile  ·  Flag idea as inappropriate…  ·  Admin →
  2. Start App Installations automatically after they finish downloading

    Current SMC Required and Recommended apps on Samsung only directs to a download URL but does not trigger installation sequence. User currently has to hunt for installation file, which is messy and sometimes difficult for entry-level users.

    4 votes
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    1 comment  ·  Sophos Mobile  ·  Flag idea as inappropriate…  ·  Admin →
  3. Unlock device via USB

    User changed device password and forgot it. After restart of the device the device is locked and doesn't connect to WiFi without unlocking. So it cannot be unlocked via MDM interface. Maybe an USB/Lightning Ethernet adapter will help?

    2 votes
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    0 comments  ·  Sophos Mobile  ·  Flag idea as inappropriate…  ·  Admin →
  4. When creating Device Groups, allow us to select which Apps may be accessed by that Device Group

    Currently the only way to select which apps may be accessed by a device group is to go into each app and tick the boxes for each device group.

    1 vote
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    1 comment  ·  Sophos Mobile  ·  Flag idea as inappropriate…  ·  Admin →
  5. add a .vcf as a app for Android as an Android package.

    I am trying to add a .vcf as a app for Android as an Android package.
    Previously I have been able to, but since the last update that we did I have been unable to update or add a new .vcf so that we can send out new company wide contacts to staff.
    The error message I get is Invalid file type Staff support.vcf 96 Bytes.

    2 votes
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    0 comments  ·  Sophos Mobile  ·  Flag idea as inappropriate…  ·  Admin →
  6. Option to add http proxy credentials for the SMC service

    Currently, SMC allows the use of an http proxy to be added for SMC updates and web traffic. However, users are not able to add proxy credentials to the configuration, despite Sophos documentation stating that there is an option to.

    Sophos has been able to confirm that this option is indeed unavailable and that the documentation is wrong -- case [[#6567809]].

    3 votes
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    2 comments  ·  Sophos Mobile  ·  Flag idea as inappropriate…  ·  Admin →
  7. Visible unread Notification in Mobile Control

    Change the iOS Control app so it displays unread notifications

    The Users do not see when a message is written to the Devices.
    As all other APPS on an iPhone SMC should indicate with a red Bubble in the Corner of the App-Symbol that something has happened in the App.

    10 votes
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    0 comments  ·  Sophos Mobile  ·  Flag idea as inappropriate…  ·  Admin →
  8. Error messages need more detail.

    When enrolling on a device from an activation email that is a few days old it produces an unknown error. It would be helpful for it to state that the failure was due to the activation request being expired

    4 votes
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    0 comments  ·  Sophos Mobile  ·  Flag idea as inappropriate…  ·  Admin →
  9. Single sign on for the SSP and the Admin interface

    Implement a single sign-on for the SSP and the admin interface if LDAP is used and against a Windows domain

    4 votes
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    2 comments  ·  Sophos Mobile  ·  Flag idea as inappropriate…  ·  Admin →
  10. Add tooltip texts to the blue labels in profiles

    Add tooltip mouse-over boxes for the blue labels that are next to profile options, which explain what they mean. A lot of customers seem to be unclear of what these are, so a tooltip box that says something like "Only devices that have the 'SAFEv4+ functionality can use this option. Check the device manufacturer's website to confirm if your device has this functionality" would help make this clearer.

    Also consider adding something like a 'Limited to devices with the following functionality:' header above the blue labels.

    4 votes
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    0 comments  ·  Sophos Mobile  ·  Flag idea as inappropriate…  ·  Admin →
  11. Install Fonts on iPads/iPhones

    Installing a Profil with new Fonts over the air would be very great.

    2 votes
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    1 comment  ·  Sophos Mobile  ·  Flag idea as inappropriate…  ·  Admin →
  12. Pulse Secure VPN

    At the policies for iOS I saw the feature "Per app VPN" there is "Cisco AnyConnect" But no Pulse secure. Is there a way to add this to the per app VPN?

    And maybe add it as well for Android (If its possible)

    4 votes
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    1 comment  ·  Sophos Mobile  ·  Flag idea as inappropriate…  ·  Admin →
  13. Two way user location tracking

    The need for users to give the administrators (or the otherway around) a 6 digit code, so the user (or the administrator) can see the phone's location.

    2 votes
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    0 comments  ·  Sophos Mobile  ·  Flag idea as inappropriate…  ·  Admin →
  14. Add device manufacturer, device model and SIM Card change to compliance rules

    Add new compliance rules for device manufactuer, model and SIM card change

    2 votes
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    0 comments  ·  Sophos Mobile  ·  Flag idea as inappropriate…  ·  Admin →
  15. restart failed tasks

    In larger rollouts it is very likely, that 5-10% of the devices will be offline and will not receive, e.g. the new app. These devices show up as failed tasks in the task list. Unfortunately, a restart of the task requires a manual selection of all the devices and reassignment of the app or task bundle.
    Please provide a way to either restart the tasks for the failed devices or at least find all devices, which deviate from the defined configuration

    11 votes
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    1 comment  ·  Sophos Mobile  ·  Flag idea as inappropriate…  ·  Admin →
  16. webclip per App VPN

    It would be nice to have the possibility to make a specific webclip work with an per App VPN.
    This way you can push a URL that always make use of a VPN connection.

    6 votes
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    1 comment  ·  Sophos Mobile  ·  Flag idea as inappropriate…  ·  Admin →
  17. For Android profile WiFi configuration

    For Android profile Wi-Fi configuration

    There is a proxy setting in iOS Wi-Fi Profile setting.
    http://docs.sophos.com/esg/smc/6-1/admin/en-us/webhelp/concepts/ProfilesCreateiOSConfig.htm

    However, it is not abailable at Android Profile setting.
    http://docs.sophos.com/esg/smc/6-1/admin/en-us/webhelp/index.htm#concepts/ProfilesCreateAndroidConfig.htm

    Is it possible to add Proxy setting to Android Wi-Fi Profile like iOS does?

    2 votes
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    0 comments  ·  Sophos Mobile  ·  Flag idea as inappropriate…  ·  Admin →
  18. Support PerAppVPN configuration for built-in iOS VPN client

    As of iOS 9 the built-in iOS VPN client also supports Per-App-VPN.
    It would be good to be able to configure this within Sophos Mobile Control.

    9 votes
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    0 comments  ·  Sophos Mobile  ·  Flag idea as inappropriate…  ·  Admin →
  19. Require confirmation code for device wipe

    It is too easy for users and admin to wipe a device. Can you optionally ad a second confirmation requiring the user to type a confirmation code or a Catcha before wiping the device?

    3 votes
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    0 comments  ·  Sophos Mobile  ·  Flag idea as inappropriate…  ·  Admin →
  20. Configuration of IPSEC VPN

    in order to config VPN auth using certificates it is mandatory to support pure IPSec VPN configuration in Sophos Mobile Control. please add this kind of VPN Type to the available features.

    6 votes
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    0 comments  ·  Sophos Mobile  ·  Flag idea as inappropriate…  ·  Admin →
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