Sophos Mobile

Suggest, discuss, and vote on new ideas for Sophos Mobile. Countless devices, one solution.

Sophos Mobile

Suggest, discuss, and vote on new ideas for Sophos Mobile. Countless devices, one solution.

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  1. MacOS Password Policy needs longer auto-lock intervals than 5 minutes.

    Our organization is using Sophos Mobile to manage password policies on 90+ MacBooks. We want to utilize the Auto-Lock setting, however several users are complaining about the maximum 5 minute setting. I'm confused why 5 minutes is the highest you can go when the options are much longer in the Windows Policy setting, but we would really like to see a 15 or 20 minute option for this option in the MacOS Password Policy Auto-Lock setting.

    Thanks, and can you also let me know how long it might take to address one of these suggestions?

    1 vote
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    0 comments  ·  Sophos Mobile (SMC & Central Mobile)  ·  Flag idea as inappropriate…  ·  Admin →
  2. Benutzerrolle auf Zugriff einer bestimmten Gerätegruppe limitieren

    Kann man die Benutzerrolle so konfigurieren, dass man nur Zugriff auf eine bestimmte Gerätegruppe gibt?

    1 vote
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    0 comments  ·  Sophos Mobile (SMC & Central Mobile)  ·  Flag idea as inappropriate…  ·  Admin →
  3. SMC Call Blocking

    To help control spam phone calls and vishing to business phone numbers, it would be great to have the ability to push policy-based incoming call filtering (blacklist) from the SMC console and/or allow end-users to implement incoming call filtering as a feature within the SMC client (similar to Sophos Mobile Security).

    1 vote
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    0 comments  ·  Sophos Mobile (SMC & Central Mobile)  ·  Flag idea as inappropriate…  ·  Admin →
  4. Own reports in Sophos Mobile

    It would be great to create own reports (by own criteria).
    I have an issue to correlate mobile phone numbers with SIM card numbers.
    I have 340 iPad in controll and all I need to manually copy and paste to Excel.

    1 vote
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    0 comments  ·  Sophos Mobile (SMC & Central Mobile)  ·  Flag idea as inappropriate…  ·  Admin →
  5. Device with AD user deleted

    When an AD user with a mobile device is deleted, the device is now deleted from the sophos Central without any warning.
    This in my opinion is not correct because, for those who manage more than 150 devices, some of which abroad, it is not always possible to withdraw the device physically and / or is not always the same person to manage the process of resignation.
    From my point of view, it would be more correct if the device in question were moved to the group of unmanaged devices, so that the anomaly can be detected and managed.

    1 vote
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    0 comments  ·  Sophos Mobile (SMC & Central Mobile)  ·  Flag idea as inappropriate…  ·  Admin →
  6. Two factor authentication

    Two factor authentication for the SMC self service portal & admin portal via the Sophos Authenticator application.

    3 votes
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    0 comments  ·  Sophos Mobile (SMC & Central Mobile)  ·  Flag idea as inappropriate…  ·  Admin →
  7. GPS - device movement tracking

    Our clients want to see the function of the device movement track. Healthy for the battery life doesn't matter, because typically devices have wired power connection.
    Really important - user can't disable geo-tracking.

    7 votes
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    1 comment  ·  Sophos Mobile (SMC & Central Mobile)  ·  Flag idea as inappropriate…  ·  Admin →
  8. App Update Restriction Settings

    Within the restrictions settings it would be great to be able to restrict app updates to Wi-Fi only.... at the moment this can't be done meaning my mobile data roaming bills are rather large!

    3 votes
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    0 comments  ·  Sophos Mobile (SMC & Central Mobile)  ·  Flag idea as inappropriate…  ·  Admin →
  9. certificate

    On PC and Macs there should be an option to filter out the alerts so that

    The event generated is ->
    Event::Endpoint::Smc::RenewInstalledCertificate::2

    is disabled. This will prevent being bombarded by alerts about local machine generated by RDP sessions expiring.

    #8574980] Sophos Central Admin Support Request has more details.

    1 vote
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    1 comment  ·  Sophos Mobile (SMC & Central Mobile)  ·  Flag idea as inappropriate…  ·  Admin →
  10. Single Sign-on with AzureAD for DEP iOS devices

    DEP device enrollment support for Azure AD accounts, for shop which are using Azure AD instead of AD/LDAP for user management, Instead of setting up a user with self service password on Sophos central if it can authenticate with Single sign-on with Azure AD. It can help to streamline device setup. It should be Zero touch for users so that user can sign in with email id and password on DEP device, it should create a user in Sophos central with user email with Single sign on authentication with Azure AD.

    1 vote
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    0 comments  ·  Sophos Mobile (SMC & Central Mobile)  ·  Flag idea as inappropriate…  ·  Admin →
  11. Make initial enrollment of Sophos Mobile Control easier

    Let the enduser go to a website with their mobile device and here find a direct link to the Mobile Control app.
    The website must only have a header and to pictures: Apple and Android logo with a direct link to Mobile Control app at the relevant appstore.
    The website must be smartphone and tablet friendly.
    And anvanced version would detect itself which device is entering the website and only show the relevant link.
    Se: www.awagent.com on a mobile device.
    This small feature would make it much easier to do the enrollment. Naturally the URL must be asy to remember: …

    2 votes
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    0 comments  ·  Sophos Mobile (SMC & Central Mobile)  ·  Flag idea as inappropriate…  ·  Admin →
  12. Exchange iPhone profiles allow for synchronization of Notes

    If I were to configure Exchange manually on the iPhone, I have the option to synchronize Notes. When I setup the Exchange account within Sophos Central, it only synchronizes Mail, Contacts, Calendars and Reminders. Notes is not shown.

    4 votes
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    0 comments  ·  Sophos Mobile (SMC & Central Mobile)  ·  Flag idea as inappropriate…  ·  Admin →
  13. Mail counter and LED notification

    It would be great to have a LED notification when Mail is comming in.
    And "New Mail" counter on the App Icon (like new messages on whatsapp icon)

    2 votes
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    0 comments  ·  Sophos Mobile (SMC & Central Mobile)  ·  Flag idea as inappropriate…  ·  Admin →
  14. Secure Boot activation by policy setting

    According to Support the "force encryption" setting in the restrictions policy doesn't work with Android releases later than 5.0, due to something Google changed around that time.

    Samsung devices have a "Secure Boot" option, which can be manually set.
    With all the KNOX integration going on, please give us the option to activate Secure Boot from within Sophos Mobile.

    3 votes
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    0 comments  ·  Sophos Mobile (SMC & Central Mobile)  ·  Flag idea as inappropriate…  ·  Admin →
  15. Suppress popup messages

    My users are forever complaining about the endless popups that appear on their phones (from Upday, battery saver, etc etc) it would be great to have a setting to turn off all popup notifications - or even better the ability to remove spam apps like upday alltogether!

    1 vote
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    0 comments  ·  Sophos Mobile (SMC & Central Mobile)  ·  Flag idea as inappropriate…  ·  Admin →
  16. Bluetooth-Support for Android Enterprise: "Profile Owner Mode"

    Please add a policy for android-enterprise in "profil owner mode" to activate bluetooth global in Workspace.
    This function exist currently in all device profiles but not in "Profil owner mode".
    If you will do something very crazy, you could bluetooth allow only for a app-group! ;-)
    Best Regards
    Michael Haug

    1 vote
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    0 comments  ·  Sophos Mobile (SMC & Central Mobile)  ·  Flag idea as inappropriate…  ·  Admin →
  17. problem ssl certificate

    "problem with ssl certificate" - one or more devices cant communicate with the Sophos-Mobile-Server because the server certificate is untrustworthy.

    create a report or list the devices wich are not trusted.

    1 vote
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    0 comments  ·  Sophos Mobile (SMC & Central Mobile)  ·  Flag idea as inappropriate…  ·  Admin →
  18. SMC App - reset function to delete MDM profile and settings

    When face the following issue when a colleague gets his iOS device exchanged.

    Normally they just backup the old iOS device and restore this iOS backup on the new device. Unfortunately iOS backups are like images, which means that it doesn't only install the new apps on the iOS device but also their configurations.

    This means in case of the SMC app that it has the old pairing to our MDM system but doesn't really work because its not the old iOS device anymore.

    The workaround is to delete the SMC app which came with the restore and install it…

    5 votes
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    0 comments  ·  Sophos Mobile (SMC & Central Mobile)  ·  Flag idea as inappropriate…  ·  Admin →
  19. Devices extended app filter "version" and Edit iOS app "version" is inconsistent

    In "Edit iOS app" it is possible to set a string for "Version" of an app. That is confusing with the CFBundleShortVersionString of the ipa read from app binary, which is used as "Version" in the devices extended app filter.

    2 votes
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    0 comments  ·  Sophos Mobile (SMC & Central Mobile)  ·  Flag idea as inappropriate…  ·  Admin →
  20. More detailed app info

    Many very important details of an app are currently missing in the "Edit iOS app" view, especially for an enterprise app which was uploaded as a binary:

    1.) App version: CFBundleShortVersionString and CFBundleVersion
    2.) App signature expiration (when does the app stop working because the certificate used for code signing expired).
    pp" by "identifier" and "version" in the devices view. But there it is confusing what version

    1 vote
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    0 comments  ·  Sophos Mobile (SMC & Central Mobile)  ·  Flag idea as inappropriate…  ·  Admin →
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