Sophos Mobile

Suggest, discuss, and vote on new ideas for Sophos Mobile. Countless devices, one solution.

Sophos Mobile

Suggest, discuss, and vote on new ideas for Sophos Mobile. Countless devices, one solution.

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  1. Remotely add an additional Mailaccount in Secure Mail

    the possibility to add more Mailaccounts on a Users phone via sophos Mobile instead of having to need the phone in your hand to add the additional Mail account manually.

    Or the possibility to give a Group in Sophos Mobile an additional Mailaccount by default.
    E.g: a User installs his phone via DEP and his personal Mail account is now set up.
    And because he is for example in the Group "Marketing" on sophos Mobile, he will automatically get the shared Mailaccount marketing@ on his secure Mail app aswell.

    The Administrator basically has to give the Group "marketing" all informations…

    1 vote
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    1 comment  ·  Sophos Secure Email  ·  Flag idea as inappropriate…  ·  Admin →
  2. notification for selected mail folders

    An option for notifications in selected mail folders.

    4 votes
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    1 comment  ·  Sophos Secure Email  ·  Flag idea as inappropriate…  ·  Admin →

    Secure Email allows up to 10 folders to be synced automatically. Just long-press on the folder to enable this

  3. Outlook Kalenderanhänge im Termin (PDF etc. E_Mails) werden im SSE nicht angezeigt

    Es werden keine Anhänge (PDF oder E-Mail`s) die in einem Termin bzw. Kalendereintrag im Outlook vorhanden sind im Kalender SSE App angezeigt bzw. nicht synchronisiert.

    1 vote
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    0 comments  ·  Sophos Secure Email  ·  Flag idea as inappropriate…  ·  Admin →

    This is already possible and implemented, but it requires an Exchange 2016 server or Office 365. Microsoft has released this enhancement to the ActiveSync email protocol rather late.

  4. Send a photo out of Secure Email

    It would be very nice to be able to access the camera, make a photo and send ist by Secure Email.

    2 votes
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    0 comments  ·  Sophos Secure Email  ·  Flag idea as inappropriate…  ·  Admin →

    This is already possible. If you create a new mail, there is a camera icon, which allows you to add a picture to this email

  5. Apple CarPlay or hands-free device Support for Secure Email Contacts

    We need a possibility to access the contacts in the Secure Email Container when the Phone is connectet do a car communication system.

    5 votes
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    4 comments  ·  Sophos Secure Email  ·  Flag idea as inappropriate…  ·  Admin →
  6. Notification details

    Problem: Admin wants to decide the notification on the lockscreen from the Sophos Email container, but the enduser can actually change this themselves!
    Reason: in order to comply with GDPR on BYOD devices admin wishes NOT display i.e. subject or preview


    • Admin (on an android profile for Corporate Email) desides only to show "sender" in the Notification details.

    • BUT in the Sophos Email container -> Settings -> Email settings -> Notifications, the enduser can actually override admins settings.

    Either a tick boks for admin that prevents the enduser to change the setting, or a grey out on the Email container.

    0 votes
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    0 comments  ·  Sophos Secure Email  ·  Flag idea as inappropriate…  ·  Admin →
    Already Possible  ·  APhillips responded

    The Administrative settings in the console set the maximum amount of information allowed to be displayed by the app notification.

    For example, if the policy is set to sender and subject then SSE will not provide the end user with the option to select Sender, Subject and preview, They would however be able to select an option that provides less information. for example “number of new emails”.

  7. Saving, editing and sending attachments and emails only from container

    Any option or chance to save an attachment from Sophos Secure Email in a way to open exclusively in the Secure Workspace, store it in the Secure Workspace, maybe edit it in the SW, then in case of need to send it with Secure Email app?

    1 vote
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    0 comments  ·  Sophos Secure Email  ·  Flag idea as inappropriate…  ·  Admin →
  8. Voicemail Attachement Not Playing - WAV File

    My users cannot play their emailed voicemail from their Sophos MDM Mailbox. We get an error Sorry, the player does not support this type of audio file. I do not see where I can change the filtering if .wav files.

    It is possible to allow a user to select how they would like to handle their wav files much like they do with other applications? Or at the very least allow it to play with a native player?

    1 vote
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    0 comments  ·  Sophos Secure Email  ·  Flag idea as inappropriate…  ·  Admin →

    This scenario is supported. Please install Sophos Secure Workspace as well. It has the capability to play the .WAV files. Use “view in Secure Workspace” to play the files

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