General Needs A lot of Improvements and More Update To This Platform
I don't know how often Sophos Mobile gets updated, But it needs a lot of work. Alot of UI clicking just to get basic policies in place. Profiles, Task and Compliance really should just be bundle up into one UI Window where its managed at the Profile level. Task Bundles i have noticed work maybe 25% of the time. Many features like uninstalling a app doesn't work at all. Would be nice to see a push install option, and remove option or block from any download. Whats the point of having the users get so far down into being able to download the app, have Sophos Control yell at them, then Task bundle post to remove the app then it doesn't. Sophos Control is pointless. It yells at the user they aren't in compliance, but the entire fix feature is pointless. It just points out the obvious, doesn't actually start running a script that will resolve the issue. Would be nice to see a feature where you block apps at a category level not individually level. All gaming apps, etc. Another issue, "Search in App Store" has by far the worst meta data search I've seen in my entire life. Searching Facebook, and it doesn't show up till page 3. Should of been the first result.
Anyways, I don't expect this idea to be read, doesn't appear there a lot of users giving feedback anyways on here. But wanted to pass along to other users at least. I would stay away from Sophos Mobile. We plan on switching as soon as our renew period comes up.
your message is read, I just moved it off a public forum, as it was too much of an “rant”, which I felt to be not appropriate in a public forum.
From what I was able to recognize in your feedback, you might not have seen all features in Sophos Mobile. Happy to give you some guidance here. If your use cases show some workflows, which are poorly covered, I will happily add them to the forum.
You can reach me by replying to this email, which goes to my corporate account
Thank you, Thomas