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SMC App - reset function to delete MDM profile and settings

When face the following issue when a colleague gets his iOS device exchanged.

Normally they just backup the old iOS device and restore this iOS backup on the new device. Unfortunately iOS backups are like images, which means that it doesn't only install the new apps on the iOS device but also their configurations.

This means in case of the SMC app that it has the old pairing to our MDM system but doesn't really work because its not the old iOS device anymore.

The workaround is to delete the SMC app which came with the restore and install it again. Then the user can scan the new QR code to pair the SMC app with our MDM.

It would be way easier if there would be a reset button to reset the pairing between the iOS device and the MDM.
So the user would get the SMC app automatically installed during the recovery process. But as soon as he opens it, he just has to reset the current config and scan the new QR code afterwards.

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Matthias Schmidt shared this idea  ·   ·  Flag idea as inappropriate…  ·  Admin →

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