Problem: Admin wants to decide the notification on the lockscreen from the Sophos Email container, but the enduser can actually change this themselves!
Reason: in order to comply with GDPR on BYOD devices admin wishes NOT display i.e. subject or preview
- Admin (on an android profile for Corporate Email) desides only to show "sender" in the Notification details.
- BUT in the Sophos Email container -> Settings -> Email settings -> Notifications, the enduser can actually override admins settings.
Either a tick boks for admin that prevents the enduser to change the setting, or a grey out on the Email container.
Tested on an Android - Private enrolled
The Administrative settings in the console set the maximum amount of information allowed to be displayed by the app notification.
For example, if the policy is set to sender and subject then SSE will not provide the end user with the option to select Sender, Subject and preview, They would however be able to select an option that provides less information. for example “number of new emails”.