Sophos Mobile
Suggest, discuss, and vote on new ideas for Sophos Mobile. Countless devices, one solution.
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Multiple Exchange Accounts
It would be great if you could distribute several Exchange accounts via MDM to iOS devices, because then the private / business seperation would be given for these additional accounts (without Secure eMail).
Are there plans for that? Or is there iOS restrictions here?
Thank you.19 votesThis is already possible. Just push a second email profile as part of a profile.
Is this is not sufficient? -
Install Device Profile / Task Sequence using SMC App
For deployment and support processes we would like to have the possibility to install Device Profile and Task Sequences using the SMC App.
9 votesTwo questions:
- Do Task Sequences mean Task Bundles?
- Does this feature has the same purpose as the Task Bundle installation via the self-service portal, as requested as well? -
Android Security Patch Level
The ability to check on the security patch level on android devices in for example the complaincy check.
9 votesWe have looked into this feature, but unfortunately the patch levels between different devices and even carrier versions are too inconsistent to be used in any rule.
Sorry, we currently see no way to implement this
(BTW: Our newly added macOS support has this feature, but this is only 1 vendor) -
Device Properties Report
In the reports it would be useful to select and use fields from 'Device Properties'. This would help for example to build up a picture of the Security patch data across my estate. Currently to find this information I have to go into each phone's detail page. I need to create an exception report. I originally logged this with support number 9667677.
6 votesHi Sean,
can you elaborate a bit more about the data you want to see in the report? Is this just Android patch versions and OS version numbers? Or do you like to see more?
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change template mail for device enrollment
Want to configure email template (without the QR code) sent to users for device enrollment
6 votesUsing the admin enrollment wizard, this is already possible today. In the last step, the enrollment page can be mailed to the user on any email address.
Can you please explain, why this is insufficient? -
Kalenderwochen
Kalenderwochen in der Jahresansicht vom Kalender einblenden
6 votesCan you please tell me the platform and if it is a phone or a tablet, on which the weeks are missing
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4 votes
Can you please elaborate a bit more about your requirement. The current description is too short
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Calendar entries only in Sophos Secure Email own Calendars
Currently it is able to optionally display non-SSE calendars inside SSE, which is great for organise corporate events with private events.
But if you have enabled this option and want to create a new calendar entry in SSE under some circumstances not only the SSE calendars are selectable as the "destination calendar" but also some device/other app calendars (see escalated case 9062033).
Obviously if you select a non SSE calendar no entry will be created.
So in our opinion it should never available for selection and this should be achieved not by filtering out non SSE calendars, but to include…3 votesHi Florian,
is your request for iOS or Android and are you using the latest version of the app? We had an issue last year on Android but fixed the issue in our September release
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Firmen-/Dienst-Apps im Container laufen lassen
Für die Nutzung von Firmen-Apps, in denen Kundendaten und betriebliche Daten vorgehalten werden, wäre es wünschenswert, diese in einem sicheren Container laufen zu lassen. Gern auch im Secure Workspace.
So kann auch das Thema BYOD sauber abgebildet werden.3 votesSie die eingebauten Container in iOS und Android nicht ausreichend? Was fehlt ihnen bei diesen Lösungen
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Open Password Encrypted files without server component
We would like to be able to just OPEN password encrypted files that WE create on our computers when we need to access attachments in email. We don't need or want the expense and complexity of the entire mobile suite for this one function.
As well, it would nice to have a stand alone product that allows the creation of password encrypted files on the desktop without the need for the server component. We don't need shared keys, etc. and the server app is far too complicated and expensive for this one single task.
3 votesPlease have a look at Sophos Central Disk Encryption product, which comes with a simple, right mouse click functionality to encrypt files on the desktop into an HTML file format. This can be decrypted on any device with a modern browser and Secure Workspace is able to handle those files as well.
Does this solve your issue? -
Ability to select another user in the Exchange profile
As of now we can only push an Exchange profile base on the user account linked to the device.
Since multiple users has more then one eMail account, I think it would be really useful to be able to select a different user when configuring an Exchange profile.
When having a lot of users that has more then 1 account with different domain, I don't think making one Exchange profile per user/per domain is really the best way to go.
Here is my idea, and I don't think it would be that difficult to implement.
A simple RADIO BUTTON
-…3 votesSophos Mobile allows to push multiple email accounts. The account name and email address can be any user property from the AD entry. Please use the respective placeholder to do so.
Would this be sufficient?
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Folders for Profiles in the Web Interface
Is it possible to get folders in the webinterface to give profiles a better structure?
3 votesMay I ask, how many different profiles are used? It sounds like a huge number as this is the first time I have heard this request
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SSP Send Message feature
Sophos Mobile Control Self Service Portal
I would like to be able to enable and be able to toggle an option to allow a user to send a message to a device via the self service portal. I do not want to give them access to the admin portal side where they can send a message there but it gives them access to too much information that they dont need.
3 votesThe self-service portal allows a user to interact with his/her devices. I assume you are looking for a simple admin UI to send messages to ALL users
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Change or update the email header shown in Secure Email
When you answer a email in sophos secure email, the email header isn't correctly.
Can you change it like the outlook header?
von/from:xx
an/to:
Kopie/cc:
Betreff/Subject:3 votesCan you please describe in more details of what is wrong in the header? Is this the technical header, as it could be seen in Outlook or the presentation in Secure Email?
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Web filtering
Correct the web filtering, if I allow everything, there is no way to modify it. I did this test and had to uninstall the app and install it
2 votesI’m afraid I do not understand your message. Please could you rephrase? Have you spoken with our Technical Support Team about the issue you encountered?
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macos vpp app
Deploy Apple VPP Apps for macOS using Task Bundles. We can do this for mobile devices, but still need to use other MDM tools for macOS in order to achieve this.
2 votesSophos Mobile 9.0 will add support for .PKG files as apps, which can be installed. This might allow you to install the required VPN app.
Is there any specific format requested to be supported? -
button save
create "save" or "apply" button in the settings,
because, sometimes, accidentally, a configuration is changed without wishing2 votesCan you please explain which product or component you are talking about?
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Estrazione completa
Penso che sarebbe molto utile avere la possibilità di variare le informazioni presenti nei report predefiniti per adeguarli alle proprie necessità. Se i report non possono essere editabili sarebbe utile avere un report davvero completo magari partendo da "Inventario dei dispositivi" e aggiungendo tutti i dati disponibili sul portale che poi ognuno potrà filtrare a piacimento (es. ICCID, Profili installata, criteri installati, Proprietà del dispositivo complete, App installate, App di sistema, ecc...). Avere queste informazioni accessibili solo un device alla volta comporta un sacco di lavoro in più per effettuare dei controlli specifici. Grazie.
2 votesPlease provide your suggestion in English, so I and also other user of this forum can read it and vote for it. Unfortunately, I cannot speak any Spanish :-(
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Enable full interworking with 1&1 Exchange Server
Exchange Servers hosted by provider 1&1 currently do not support basic authentication of EWS. As a consequence, push notifications do no work on Sophos Secure EMail.
Request would be to align with 1&1 and agree on a procedure that allows full interworking between Sophos Secure EMail and Hosted Exchange of 1&1 (including push notifications).2 votesWe are looking to add more options for authentication, like certificates and Modern Auth
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Exchange account push passwords to individual devices
Exchange account push passwords to individual devices
We use the IBM Traveler (Domino) combination and iOS native mail app. Therefore, an Exchange account must be created in the MDM (ActiveSync).
Now, when the Exchange account is sent to the iOS devices, the email account may not work yet because there is no password yet.
For a real Microsoft Exchangeserver, the iOS device would now prompt you to enter the e-mail password once. However, this prompt does not appear if an IBM Traveler server is queried as described above.
In addition, our users do not know the mail passwords.
Therefore, it…2 votesOf course, we can send the passcode to the devices. But it means a separate profile for all users. Does IT have a list of all passcodes to Exchange or how should this be handled
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