Sophos Mobile
Suggest, discuss, and vote on new ideas for Sophos Mobile. Countless devices, one solution.
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Would like to add a field that is searchable to a device landing page for paycom ID
We would like a paycom ID field added to a users landing page that is searchable by typing in like we do with the username and description.
Thank you
1 voteDo you mean the self-service portal with “landing page”?
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Calendar entries only in Sophos Secure Email own Calendars
Currently it is able to optionally display non-SSE calendars inside SSE, which is great for organise corporate events with private events.
But if you have enabled this option and want to create a new calendar entry in SSE under some circumstances not only the SSE calendars are selectable as the "destination calendar" but also some device/other app calendars (see escalated case 9062033).
Obviously if you select a non SSE calendar no entry will be created.
So in our opinion it should never available for selection and this should be achieved not by filtering out non SSE calendars, but to include…3 votesHi Florian,
is your request for iOS or Android and are you using the latest version of the app? We had an issue last year on Android but fixed the issue in our September release
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Firmen-/Dienst-Apps im Container laufen lassen
Für die Nutzung von Firmen-Apps, in denen Kundendaten und betriebliche Daten vorgehalten werden, wäre es wünschenswert, diese in einem sicheren Container laufen zu lassen. Gern auch im Secure Workspace.
So kann auch das Thema BYOD sauber abgebildet werden.3 votesSie die eingebauten Container in iOS und Android nicht ausreichend? Was fehlt ihnen bei diesen Lösungen
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Device Properties Report
In the reports it would be useful to select and use fields from 'Device Properties'. This would help for example to build up a picture of the Security patch data across my estate. Currently to find this information I have to go into each phone's detail page. I need to create an exception report. I originally logged this with support number 9667677.
6 votesHi Sean,
can you elaborate a bit more about the data you want to see in the report? Is this just Android patch versions and OS version numbers? Or do you like to see more?
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Open Password Encrypted files without server component
We would like to be able to just OPEN password encrypted files that WE create on our computers when we need to access attachments in email. We don't need or want the expense and complexity of the entire mobile suite for this one function.
As well, it would nice to have a stand alone product that allows the creation of password encrypted files on the desktop without the need for the server component. We don't need shared keys, etc. and the server app is far too complicated and expensive for this one single task.
3 votesPlease have a look at Sophos Central Disk Encryption product, which comes with a simple, right mouse click functionality to encrypt files on the desktop into an HTML file format. This can be decrypted on any device with a modern browser and Secure Workspace is able to handle those files as well.
Does this solve your issue? -
Web filtering
Correct the web filtering, if I allow everything, there is no way to modify it. I did this test and had to uninstall the app and install it
2 votesI’m afraid I do not understand your message. Please could you rephrase? Have you spoken with our Technical Support Team about the issue you encountered?
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Sophos mobile
Sophos mobile does not work for iOS, in the appstore in the images it is observed NOT CONFORM, it is also when installing, what is happening
1 voteI am sorry, but I do not understand your request. Can this request please be rephrased?
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supervised report
More report options, specifically for Supervised or unSupervised devices.
1 voteCan I read your request, that you want a dedicated report listing all supervises devices?
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Email Ticket der DB lassen sich nicht öffnen Sophos blockiert Link in DB Email Ticket. Das ist für Manager und GF eine sehr nervige Sache.
Email Ticket der DB lassen sich nicht öffnen Sophos blockiert Link in DB Email Ticket. Das ist für Manager und GF eine sehr nervige Sache. Denn er muss die Email an seine Privat Email schicken und da den Link öffnen . User hat kein Sophos secure workspace auf der MD.
1 voteAre you asking for an exception especially for the DB Ticket an email, or the ability to open all links, even if Secure Workspace is not installed?
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Open GPX-Files in Secure Workspace
Possibility to open GPX-Files in Sophos Secure Workspace App
1 voteWhat do you expect, if such a file is opened? Should Secure Workspace show the track on a map?
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4 votes
Can you please elaborate a bit more about your requirement. The current description is too short
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macos vpp app
Deploy Apple VPP Apps for macOS using Task Bundles. We can do this for mobile devices, but still need to use other MDM tools for macOS in order to achieve this.
2 votesSophos Mobile 9.0 will add support for .PKG files as apps, which can be installed. This might allow you to install the required VPN app.
Is there any specific format requested to be supported? -
button save
create "save" or "apply" button in the settings,
because, sometimes, accidentally, a configuration is changed without wishing2 votesCan you please explain which product or component you are talking about?
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Estrazione completa
Penso che sarebbe molto utile avere la possibilità di variare le informazioni presenti nei report predefiniti per adeguarli alle proprie necessità. Se i report non possono essere editabili sarebbe utile avere un report davvero completo magari partendo da "Inventario dei dispositivi" e aggiungendo tutti i dati disponibili sul portale che poi ognuno potrà filtrare a piacimento (es. ICCID, Profili installata, criteri installati, Proprietà del dispositivo complete, App installate, App di sistema, ecc...). Avere queste informazioni accessibili solo un device alla volta comporta un sacco di lavoro in più per effettuare dei controlli specifici. Grazie.
2 votesPlease provide your suggestion in English, so I and also other user of this forum can read it and vote for it. Unfortunately, I cannot speak any Spanish :-(
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Multiple Exchange Accounts
It would be great if you could distribute several Exchange accounts via MDM to iOS devices, because then the private / business seperation would be given for these additional accounts (without Secure eMail).
Are there plans for that? Or is there iOS restrictions here?
Thank you.19 votesThis is already possible. Just push a second email profile as part of a profile.
Is this is not sufficient? -
Extended Filter needs to include ( by compliance violation)
Extended Filter needs to include ( by compliance violation)
1 voteCan you please elaborate in more details about this feature request. What do you want to achieve and how would this feature help you
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Ability to select another user in the Exchange profile
As of now we can only push an Exchange profile base on the user account linked to the device.
Since multiple users has more then one eMail account, I think it would be really useful to be able to select a different user when configuring an Exchange profile.
When having a lot of users that has more then 1 account with different domain, I don't think making one Exchange profile per user/per domain is really the best way to go.
Here is my idea, and I don't think it would be that difficult to implement.
A simple RADIO BUTTON
-…3 votesSophos Mobile allows to push multiple email accounts. The account name and email address can be any user property from the AD entry. Please use the respective placeholder to do so.
Would this be sufficient?
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Remplacement of the email account
I have noticed that my "email profile" get an error state if the user already has an account with the same name or email address.
It would be nice if Sophos Mobile would "replace" the email account with the one from the pushed profile.
I have a few users that already had the company account configured so when I try pushing the email account it simply fails. So if I have to remove the account, I can't because he profile is not installed.
1 voteWhich device type? iOS or Android
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Enable full interworking with 1&1 Exchange Server
Exchange Servers hosted by provider 1&1 currently do not support basic authentication of EWS. As a consequence, push notifications do no work on Sophos Secure EMail.
Request would be to align with 1&1 and agree on a procedure that allows full interworking between Sophos Secure EMail and Hosted Exchange of 1&1 (including push notifications).2 votesWe are looking to add more options for authentication, like certificates and Modern Auth
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Exchange account push passwords to individual devices
Exchange account push passwords to individual devices
We use the IBM Traveler (Domino) combination and iOS native mail app. Therefore, an Exchange account must be created in the MDM (ActiveSync).
Now, when the Exchange account is sent to the iOS devices, the email account may not work yet because there is no password yet.
For a real Microsoft Exchangeserver, the iOS device would now prompt you to enter the e-mail password once. However, this prompt does not appear if an IBM Traveler server is queried as described above.
In addition, our users do not know the mail passwords.
Therefore, it…2 votesOf course, we can send the passcode to the devices. But it means a separate profile for all users. Does IT have a list of all passcodes to Exchange or how should this be handled
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