Is it possible to get folders in the webinterface to give profiles a better structure?3 votes
May I ask, how many different profiles are used? It sounds like a huge number as this is the first time I have heard this request
Sophos Mobile Control Self Service Portal
I would like to be able to enable and be able to toggle an option to allow a user to send a message to a device via the self service portal. I do not want to give them access to the admin portal side where they can send a message there but it gives them access to too much information that they dont need.3 votes
The self-service portal allows a user to interact with his/her devices. I assume you are looking for a simple admin UI to send messages to ALL users
For deployment and support processes we would like to have the possibility to install Device Profile and Task Sequences using the SMC App.9 votes
- Do Task Sequences mean Task Bundles?
- Does this feature has the same purpose as the Task Bundle installation via the self-service portal, as requested as well?
The welcome email step a option 2 to install the app on your mobile device, should include a link to the app store for iOS or play store for Android that the user could type into the devices browser. Or better yet, send the link via text message to the user's device, rather than make them search for the app.2 votes
The QR code includes both the link to the app and the app configuration. If the users enrolles ON then device a link will be shown. But if the SSP is called on the PC, searching was received best in our usability tests
The ability to check on the security patch level on android devices in for example the complaincy check.9 votes
We have looked into this feature, but unfortunately the patch levels between different devices and even carrier versions are too inconsistent to be used in any rule.
Sorry, we currently see no way to implement this
(BTW: Our newly added macOS support has this feature, but this is only 1 vendor)
Want to configure email template (without the QR code) sent to users for device enrollment6 votes
Using the admin enrollment wizard, this is already possible today. In the last step, the enrollment page can be mailed to the user on any email address.
Can you please explain, why this is insufficient?
I am trying to add a .vcf as a app for Android as an Android package.
Previously I have been able to, but since the last update that we did I have been unable to update or add a new .vcf so that we can send out new company wide contacts to staff.
The error message I get is Invalid file type Staff support.vcf 96 Bytes.2 votes
You are using the wrong feature for this. Can your please explain, what you try to achieve by this feature?
When you answer a email in sophos secure email, the email header isn't correctly.
Can you change it like the outlook header?
Can you please describe in more details of what is wrong in the header? Is this the technical header, as it could be seen in Outlook or the presentation in Secure Email?
Kalenderwochen in der Jahresansicht vom Kalender einblenden6 votes
Can you please tell me the platform and if it is a phone or a tablet, on which the weeks are missing
Is it posible to remove old IOS versions, at the filter. dropdownbox
We have IOS 5.0.1 up to version 9.3.1.
But there is no way i want so select IOS version 5, 6, 7 or 81 vote
Are you using SMC or SMCaaS?
- Don't see your idea?