Sophos Mobile

Suggest, discuss, and vote on new ideas for Sophos Mobile. Countless devices, one solution.

Sophos Mobile

Suggest, discuss, and vote on new ideas for Sophos Mobile. Countless devices, one solution.

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  1. notification for selected mail folders

    An option for notifications in selected mail folders.

    4 votes
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    1 comment  ·  Sophos Secure Email  ·  Flag idea as inappropriate…  ·  Admin →

    Secure Email allows up to 10 folders to be synced automatically. Just long-press on the folder to enable this

  2. Remotely add an additional Mailaccount in Secure Mail

    the possibility to add more Mailaccounts on a Users phone via sophos Mobile instead of having to need the phone in your hand to add the additional Mail account manually.

    Or the possibility to give a Group in Sophos Mobile an additional Mailaccount by default.
    E.g: a User installs his phone via DEP and his personal Mail account is now set up.
    And because he is for example in the Group "Marketing" on sophos Mobile, he will automatically get the shared Mailaccount marketing@ on his secure Mail app aswell.

    The Administrator basically has to give the Group "marketing" all informations…

    1 vote
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    1 comment  ·  Sophos Secure Email  ·  Flag idea as inappropriate…  ·  Admin →
  3. SCEP service without exposing to the Internet

    I suggest enabling the use of SCEP in the configuration without exposing the service to the Internet, because this is not a good idea, because the service has poor authorization.
    Instead of placing SCEP on the Internet, I suggest using a connector for a service running inside a LAN, just like it was done in Microsoft INTUNE or enabling the use of the service under a private APN.
    The proposal is made because we tried to configure the service for mobile phone with Internet access only through a private APN, in which DNS points correctly to the SCEP server from…

    2 votes
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    0 comments  ·  Sophos Mobile  ·  Flag idea as inappropriate…  ·  Admin →

    Sophos Mobile (on-premise) can act as a SCEP proxy, avoiding the publication of the SCEP server externally

  4. 3 votes
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    0 comments  ·  Sophos Mobile  ·  Flag idea as inappropriate…  ·  Admin →

    We released support for this in SMC 9.5. You can find it in the Android app sections, once you open the Google Windows. There are 3 icons on the left side. The second icon is about uploading enterprise apps into Google Play for company distribution

  5. Want to restrict the (Users Or group of users ) to restrict the settings for wifi access

    Client want to restrict the (Users Or group of users ) to restrict the settings for wifi access

    1 vote
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    0 comments  ·  Sophos Mobile  ·  Flag idea as inappropriate…  ·  Admin →
  6. Incosistency in 'name' idevice in devicelist

    Device Name in Devicelist normally includes the Apple model id, like 'iPad6,11 serialnr'
    like:
    Name Model
    iPad6,11, GCGVQ19VHLJK iPad (5th generation)

    Randomly the modelnr is missing whilst it is correctly shown in the individual device properties.
    Like:
    iPad,GCGVMC4THLFC iPad (5th generation)

    Any solution?
    Regards,
    Roelant Bakker

    1 vote
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    0 comments  ·  Intercept X for Mobile  ·  Flag idea as inappropriate…  ·  Admin →

    We have a backend service, which looks up the model number and resolves it into a readable name. New models are handled manually in a weekly manner and the devices gets updated as soon as this is published.
    Is this not the case on your side?
    Can you look again after e.g. a week

  7. user request to a device location via SSP

    Possibility for a user to request mobile location via self-service portal.

    1 vote
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    1 comment  ·  Sophos Mobile  ·  Flag idea as inappropriate…  ·  Admin →

    This feature is already possible. Your Admin might actually have disabled this, in this case, you need to convince them to reenable this feature.

  8. Outlook Kalenderanhänge im Termin (PDF etc. E_Mails) werden im SSE nicht angezeigt

    Es werden keine Anhänge (PDF oder E-Mail`s) die in einem Termin bzw. Kalendereintrag im Outlook vorhanden sind im Kalender SSE App angezeigt bzw. nicht synchronisiert.

    1 vote
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    0 comments  ·  Sophos Secure Email  ·  Flag idea as inappropriate…  ·  Admin →

    This is already possible and implemented, but it requires an Exchange 2016 server or Office 365. Microsoft has released this enhancement to the ActiveSync email protocol rather late.

  9. search by serial

    Provision to find a device by its serial number

    1 vote
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    0 comments  ·  Sophos Mobile  ·  Flag idea as inappropriate…  ·  Admin →

    This is already possible with an advanced search after the property:
    serial_number – Android and
    SerialNumber – iOS

  10. Permanent Notification in Notification bar

    Please add an option to those users who wanted to add a permanent notification in the notification bar (not the protected app notification) also showing the logo of Sophos Mobile Security... please add cause many well known security apps add an option to add notification bar so that the user can know that their antivirus app is running...

    1 vote
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    0 comments  ·  Intercept X for Mobile  ·  Flag idea as inappropriate…  ·  Admin →
  11. Apple CarPlay or hands-free device Support for Secure Email Contacts

    We need a possibility to access the contacts in the Secure Email Container when the Phone is connectet do a car communication system.

    5 votes
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    4 comments  ·  Sophos Secure Email  ·  Flag idea as inappropriate…  ·  Admin →
  12. IMAP for Android devices

    It would be really nice to set up imap accounts the same way exchange accounts can be setup. I know it's allready available for iOS devices, why not implement it for android devices?

    1 vote
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    1 comment  ·  Sophos Mobile  ·  Flag idea as inappropriate…  ·  Admin →

    Google has implemented this in a different way. The Google API does not have any dedicated Email configuration option, check here:
    https://developers.google.com/android/work/requirements/work-profile
    But under sections “3.6. Managed configuration management” any app supporting managed configurations can be configured, including e.g. the Gmail app.
    So you must search an app supporting IMAP, which allows managed configurations. Those can be pushed through the Sophos Mobile including the required configuration

  13. Voicemail Attachement Not Playing - WAV File

    My users cannot play their emailed voicemail from their Sophos MDM Mailbox. We get an error Sorry, the player does not support this type of audio file. I do not see where I can change the filtering if .wav files.

    It is possible to allow a user to select how they would like to handle their wav files much like they do with other applications? Or at the very least allow it to play with a native player?

    1 vote
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    0 comments  ·  Sophos Secure Email  ·  Flag idea as inappropriate…  ·  Admin →

    This scenario is supported. Please install Sophos Secure Workspace as well. It has the capability to play the .WAV files. Use “view in Secure Workspace” to play the files

  14. Battery Health

    A possibilty to read out the Battery Health of the iOS Device

    1 vote
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    1 comment  ·  Sophos Mobile  ·  Flag idea as inappropriate…  ·  Admin →
  15. Schedule a task in the future

    Hello, is there a way to schedule a task to run in the future? The end goal is to remove the SMC Exchange Profile at a certain time. We require our employees to remove their work email from their mobile devices when getting ready to re-enter the USA. Per the new rules, Customs can require you to open your mobile device and they can download the data if requested. If the user refuses, then they can be help upwards of 18 hours to force you to open it. They can also seize the device and send it back later if…

    1 vote
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    0 comments  ·  Sophos Mobile  ·  Flag idea as inappropriate…  ·  Admin →
  16. User List/User Count Report

    With license renewal coming up, it sure would be nice to run a report that would list and/or count all our users. Seems really silly to count users by hand. WE HAVE THE TECHNOLOGY!!!

    1 vote
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    0 comments  ·  Sophos Mobile  ·  Flag idea as inappropriate…  ·  Admin →
  17. Additional securiy features for android

    Anti key logger, spyware removing, rootkit scanning, pre AndroidGUI loading, and android service loading (first sophos should load.) Auto uploading of errors in applications to respective vendors and sophos app.
    EMI blocking in mobile devices and blue screen filter to avoid eyesight fatigue

    2 votes
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    0 comments  ·  Flag idea as inappropriate…  ·  Admin →

    Sophos already supports key logger, spy apps and root kit detection. The other features are out of scope of a Mobile Security app and have to be addressed by other apps

  18. Send a photo out of Secure Email

    It would be very nice to be able to access the camera, make a photo and send ist by Secure Email.

    2 votes
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    0 comments  ·  Sophos Secure Email  ·  Flag idea as inappropriate…  ·  Admin →

    This is already possible. If you create a new mail, there is a camera icon, which allows you to add a picture to this email

  19. 1 vote
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    0 comments  ·  Flag idea as inappropriate…  ·  Admin →

    Sophos Mobile Security provides a periodic scan and detects all “bad” apps in it. Automatic cleanup is currently not possible on Android

  20. Android Enterprise Device Owner over admin interface

    Currently its not possbile that the IT set up a new device in the device owner mode for the user. The user need do to this in the self service portal.
    Is it possible that the device owner mode can be activated over the admin interface?

    Thanks and best regards.

    1 vote
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    2 comments  ·  Sophos Mobile  ·  Flag idea as inappropriate…  ·  Admin →

    Please create a taskbundle with an enrollment task and a Device Owner Policy. If this is used for enrollment through the admin wizard, the device will be enrolled in device owner mode

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