Sophos Mobile

Suggest, discuss, and vote on new ideas for Sophos Mobile. Countless devices, one solution.

Sophos Mobile

Suggest, discuss, and vote on new ideas for Sophos Mobile. Countless devices, one solution.

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  1. Kiosks Mode for Chromebook

    When we push Sophos to any Chromebook, we can only push it through users & browsers. So when a user use a different device with the email, Sophos is starting to control device. It become for the company to purchase more license and burning license for the users personal device also. It is a lost for the company.
    If it is from Chromebook Kiosks mode installation, Sophos will start to secure Chromebook not the users & browser and users will never use Sophos to their personal device.

    Can you make Sophos Intercept X for mobile to Kiosks mode for Chromebook,…

    1 vote
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    0 comments  ·  Intercept X for Mobile  ·  Flag idea as inappropriate…  ·  Admin →

    Hello

    Are you using G Suite to manage Chromebooks? In the next version of our Chromebook extension, we will offer the option to block enrolment if the device is not G Suite Enterprise managed. This would prevent enrolment of a personal device.

    regards
    Tom

  2. Customize device colums

    On the device screen add to the modify column Phone number.
    In reports add a AdHoc feature to build own report and select columns from the Device properties and be able to export report as CSV file. this would allow me to export all devices, names and numbers that I could import into a contact list like Outlook.

    1 vote
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    0 comments  ·  Sophos Mobile  ·  Flag idea as inappropriate…  ·  Admin →
  3. Ability to Move devices between Customer Containers

    i know we can move within devices groups within one customer containers, BUTif we need to move between customer containers in SMC it means we need to un-enrol the device and re-enrol in the new customer container, as most device are remote this can be time consuming.

    1 vote
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    0 comments  ·  Sophos Mobile  ·  Flag idea as inappropriate…  ·  Admin →
  4. Man in the middle (MitM) attack detection

    Given the following scenario

    The devices are connected through VPN with the company infrastructure and using the company proxy for web access.
    The devices using zscaler for web access.
    SSL connections are intercepted.

    Each connection to a wifi network triggers the man in the middle attack detection.
    While it's true in principle in those scenarios the proxy itself is trusted.

    What about the idea to store a CA in intercept x, so that the detection is not triggered when this CA is used for signing the intercept certificates.

    3 votes
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    2 comments  ·  Intercept X for Mobile  ·  Flag idea as inappropriate…  ·  Admin →
  5. Add ordering ability to Sophos Authenticator

    Hello, I am using the Sophos Authenticator app to manage multiple 2FAs. Unfortunately, the list cannot be reorganised. It would be great if the feature of changing the order of entries could be added to the app. The workaround of deleting all entries and adding them in the prefered order can be a lot of work depending on the number of 2FAs and how they are backed up.

    1 vote
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    0 comments  ·  Sophos Mobile  ·  Flag idea as inappropriate…  ·  Admin →
  6. device

    Customer wants to add a way to select more devices in the view.
    Currently, it is possible to display up to 100 devices, but it is convenient if we can set up to 200 to 500 devices.

    2 votes
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    1 comment  ·  Sophos Mobile  ·  Flag idea as inappropriate…  ·  Admin →
  7. Android Enterprise - Microsoft Teams Managed Config

    Can %USERNAME% be made to remove case sensitivity as when an AD username has capitals and they log into Microsoft Teams with managed configuration it transfers the capitals to the username and then does not for the Microsoft login section which is not editable and only appears in lowercase. From here because the 2 do not match it kicks out the user as it is not a "permitted account".

    2 votes
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    0 comments  ·  Sophos Mobile  ·  Flag idea as inappropriate…  ·  Admin →
  8. We would like to amend (personalise) the email that a user receives when setting up a device.

    This would be useful if we could add additional information to the email that a user receives. Would also like the amount of time that the enrollment token is valid to be increased.

    2 votes
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    0 comments  ·  Sophos Mobile  ·  Flag idea as inappropriate…  ·  Admin →
  9. Firmen-/Dienst-Apps im Container laufen lassen

    Für die Nutzung von Firmen-Apps, in denen Kundendaten und betriebliche Daten vorgehalten werden, wäre es wünschenswert, diese in einem sicheren Container laufen zu lassen. Gern auch im Secure Workspace.
    So kann auch das Thema BYOD sauber abgebildet werden.

    3 votes
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    5 comments  ·  Sophos Secure Workspace  ·  Flag idea as inappropriate…  ·  Admin →
  10. Device Properties Report

    In the reports it would be useful to select and use fields from 'Device Properties'. This would help for example to build up a picture of the Security patch data across my estate. Currently to find this information I have to go into each phone's detail page. I need to create an exception report. I originally logged this with support number 9667677.

    6 votes
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    4 comments  ·  Sophos Mobile  ·  Flag idea as inappropriate…  ·  Admin →

    Hi Sean,

    can you elaborate a bit more about the data you want to see in the report? Is this just Android patch versions and OS version numbers? Or do you like to see more?

  11. Possibility to send video files

    Please nicely provide an opportunity to send video files with Secure Mail.

    4 votes
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    0 comments  ·  Sophos Secure Email  ·  Flag idea as inappropriate…  ·  Admin →
  12. Central Smart Groups Configuration For All Users / Per User

    To have one central setting to manage smart groups for all users, or per user.

    3 votes
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    0 comments  ·  Sophos Mobile  ·  Flag idea as inappropriate…  ·  Admin →
  13. intercept-x mobile to report heartbeat to the XG appliance

    It would be ideal if the intercept-x Mobile for IOS and Android reported the heartbeat to the appliance through the central portal, exactly like how Intercept-X for windows does. Right now the heartbeat from the Intercept-X client is only support to the Sophos Access Points. This would allow the solution to be wireless agnostic and allow for uniform firewall rules.

    3 votes
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    2 comments  ·  Intercept X for Mobile  ·  Flag idea as inappropriate…  ·  Admin →
  14. Crear opción para realizar excepciones en Sophos Mobile

    Actualmente, tengo una aplicación (APK) de un proveedor externo, que no me permite agregarla por medio de Google Play, esta aplicación (APK) según me informaron ya esta siendo utilizada por otra aplicación, entonces es necesario crear alguna excepción para que esta aplicación pueda ser usada e instalada en los dispositivos mobiles mientras Google me brinda una solución.

    1 vote
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    0 comments  ·  Sophos Mobile  ·  Flag idea as inappropriate…  ·  Admin →
  15. Secure Folder Settings for Android Enterprise

    Secure Folder usage is disabled when using Android Enterprise device policy.
    There is no setting available to activate "secure folder"

    1 vote
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    0 comments  ·  Sophos Mobile  ·  Flag idea as inappropriate…  ·  Admin →
  16. iOS 13 User Enrollment

    Implement the new user enrollment feature, which allows better integration of BYOB devices in the Apple world. This would bring it on par with the Android Enterprise Profile Owner feature...

    15 votes
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    0 comments  ·  Sophos Mobile  ·  Flag idea as inappropriate…  ·  Admin →
  17. Shared iPad Functionality

    Can you please support and enable "Apple Shared iPad" functionality on Sophos Mobile Central, as described here; https://developer.apple.com/education/shared-ipad

    Allowing different users to log in and share the same iPad, using their Apple account is a key feature in education.

    Most of your competitors in this space support this feature already.

    Thank you

    12 votes
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    1 comment  ·  Sophos Mobile  ·  Flag idea as inappropriate…  ·  Admin →
  18. home

    Sophos Home users can add devices to their account, downloading & installing the Intercept app on mobile iOS devices.

    Unfortunately, none of the MDM features for Intercept X seem to be available to Sophos Home managers, though they would be quite useful for a family and/or small business. Having pre-teens and teens with iOS devices requires an additional layer of protection.

    Please consider adding a Family or SOHO level of service to your enterprise offering.

    1 vote
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    0 comments  ·  Intercept X for Mobile  ·  Flag idea as inappropriate…  ·  Admin →
  19. Android - WLAN MAC-Adresstyp über Sophos Mobile Richtlinie festlegen

    Mit Android 10 wird nun der WLAN-Parameter "MAC-Adresstyp" per Default auf "Zufällige MAC" anstatt auf "Telefon-MAC" gesetzt.

    Dies hat zur Folge, dass die im Sophos Mobile bei der Registrierung des Android Gerätes erfasste Telefon-MAC-Adresse nicht mehr übereinstimmt mit der im Sophos Wireless erfassten MAC-Adresse, wenn das Gerät sich ins WLAN einwählt und der Endbenutzer nicht vorab den MAC-Adresstyp manuell auf "Telefon-MAC" umgestellt hat. Dadurch kann der Sophos Security Heartbeat nicht mehr dem Gerät im Sophos Mobile zugeordnet werden und im Sophos Wireless hat das Gerät den Heartbeat-Status "Kein Security Heartbeat". Dadurch gehen wesentliche Vorteile bei der gemeinsamen Nutzung von Sophos…

    8 votes
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    0 comments  ·  Sophos Mobile  ·  Flag idea as inappropriate…  ·  Admin →
  20. Signature Policy - Placeholder for Firstname Lastname

    The policy for email signatures is very static. Wildcards are not possible. % USERNAME% works, but looks bad.
    Result:
    "Best regards
    Firstname.Lastname"

    Desired is:
    "Best regards
    Firstname Lastname"

    One policy would have to be created for each user. Has been confirmed by Sophos support. There is no possibility to use placeholders. e.g. Firstname Lastname from the user directory. This is imperative. On the other hand, the operation of the self service portal is very complex and there is a policy jungle.

    Die Policy für Email Signaturen ist sehr statisch. Platzhalter sind nicht möglich. %USERNAME% würde gehen, sieht…

    1 vote
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    0 comments  ·  Sophos Secure Email  ·  Flag idea as inappropriate…  ·  Admin →
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