Sophos Mobile

Suggest, discuss, and vote on new ideas for Sophos Mobile. Countless devices, one solution.

Sophos Mobile

Suggest, discuss, and vote on new ideas for Sophos Mobile. Countless devices, one solution.

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  1. SCEP service without exposing to the Internet

    I suggest enabling the use of SCEP in the configuration without exposing the service to the Internet, because this is not a good idea, because the service has poor authorization.
    Instead of placing SCEP on the Internet, I suggest using a connector for a service running inside a LAN, just like it was done in Microsoft INTUNE or enabling the use of the service under a private APN.
    The proposal is made because we tried to configure the service for mobile phone with Internet access only through a private APN, in which DNS points correctly to the SCEP server from…

    2 votes

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    0 comments  ·  Sophos Mobile  ·  Flag idea as inappropriate…  ·  Admin →

    Sophos Mobile (on-premise) can act as a SCEP proxy, avoiding the publication of the SCEP server externally

  2. 3 votes

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    0 comments  ·  Sophos Mobile  ·  Flag idea as inappropriate…  ·  Admin →

    We released support for this in SMC 9.5. You can find it in the Android app sections, once you open the Google Windows. There are 3 icons on the left side. The second icon is about uploading enterprise apps into Google Play for company distribution

  3. Want to restrict the (Users Or group of users ) to restrict the settings for wifi access

    Client want to restrict the (Users Or group of users ) to restrict the settings for wifi access

    1 vote

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    0 comments  ·  Sophos Mobile  ·  Flag idea as inappropriate…  ·  Admin →
  4. user request to a device location via SSP

    Possibility for a user to request mobile location via self-service portal.

    1 vote

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    1 comment  ·  Sophos Mobile  ·  Flag idea as inappropriate…  ·  Admin →

    This feature is already possible. Your Admin might actually have disabled this, in this case, you need to convince them to reenable this feature.

  5. search by serial

    Provision to find a device by its serial number

    1 vote

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    0 comments  ·  Sophos Mobile  ·  Flag idea as inappropriate…  ·  Admin →

    This is already possible with an advanced search after the property:
    serial_number – Android and
    SerialNumber – iOS

  6. IMAP for Android devices

    It would be really nice to set up imap accounts the same way exchange accounts can be setup. I know it's allready available for iOS devices, why not implement it for android devices?

    1 vote

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    1 comment  ·  Sophos Mobile  ·  Flag idea as inappropriate…  ·  Admin →

    Google has implemented this in a different way. The Google API does not have any dedicated Email configuration option, check here:
    https://developers.google.com/android/work/requirements/work-profile
    But under sections “3.6. Managed configuration management” any app supporting managed configurations can be configured, including e.g. the Gmail app.
    So you must search an app supporting IMAP, which allows managed configurations. Those can be pushed through the Sophos Mobile including the required configuration

  7. Battery Health

    A possibilty to read out the Battery Health of the iOS Device

    1 vote

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    1 comment  ·  Sophos Mobile  ·  Flag idea as inappropriate…  ·  Admin →
  8. Schedule a task in the future

    Hello, is there a way to schedule a task to run in the future? The end goal is to remove the SMC Exchange Profile at a certain time. We require our employees to remove their work email from their mobile devices when getting ready to re-enter the USA. Per the new rules, Customs can require you to open your mobile device and they can download the data if requested. If the user refuses, then they can be help upwards of 18 hours to force you to open it. They can also seize the device and send it back later if…

    1 vote

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    0 comments  ·  Sophos Mobile  ·  Flag idea as inappropriate…  ·  Admin →
  9. User List/User Count Report

    With license renewal coming up, it sure would be nice to run a report that would list and/or count all our users. Seems really silly to count users by hand. WE HAVE THE TECHNOLOGY!!!

    1 vote

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    0 comments  ·  Sophos Mobile  ·  Flag idea as inappropriate…  ·  Admin →
  10. Android Enterprise Device Owner over admin interface

    Currently its not possbile that the IT set up a new device in the device owner mode for the user. The user need do to this in the self service portal.
    Is it possible that the device owner mode can be activated over the admin interface?

    Thanks and best regards.

    1 vote

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    2 comments  ·  Sophos Mobile  ·  Flag idea as inappropriate…  ·  Admin →

    Please create a taskbundle with an enrollment task and a Device Owner Policy. If this is used for enrollment through the admin wizard, the device will be enrolled in device owner mode

  11. Interface - Devices

    Adding a way to select the number of devices in the view would be nice.

    We are stuck at 20 devices for now. Being able to select 30,50 or even "show all" we really be useful . espaceailly when you want to "mass-deploy" something

    1 vote

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    0 comments  ·  Sophos Mobile  ·  Flag idea as inappropriate…  ·  Admin →

    This is already possible. Login as admin into your tenant. Go to Setup > System setup > General tab.
    you have choices of 20, 30, 50 and 100 devices displayed at the same time

  12. Cellular Network Restrictions

    For devices being used for corporate use, an option where the admin checks apps that cannot use cellular data such as YouTube to reduce amount of data used.

    1 vote

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    0 comments  ·  Sophos Mobile  ·  Flag idea as inappropriate…  ·  Admin →

    This is possible for supervised iOS devices. Apps can be marked to get data everytime, while not roaming, never

  13. Disable "Forgot password" in Self Service Portal when using AD-Authentication

    Hi,

    The field in the login area of the self service portal does not work when using AD-User-Authentication

    Error: "Zurücksetzen des Kennworts wird nicht unterstützt. Bitte wenden Sie sich an Ihren Administrator."

    Could you please disable it when AD is enabled, so users who want to log in wont get confused.

    Thank you

    1 vote

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    0 comments  ·  Sophos Mobile  ·  Flag idea as inappropriate…  ·  Admin →
  14. GCM

    Helo Develompentteam,

    this is my first post so i hope i can descript the idea correctly.

    SMC use for the pushing Notification GCM (Google Cloud Messaging) but it gives user that use more and more modificated Andriod Systems in the company that has no Google Services on board.

    So no GCM is availible on the devices.

    In the future a alternative push function without GCM and only based on SMC is the idea.

    I hope Sophos can work on that to make SMC with full functionality attractiv for alternative OS for example lineAge OS.

    best regards

    1 vote

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    0 comments  ·  Sophos Mobile  ·  Flag idea as inappropriate…  ·  Admin →

    Sophos already supports Baidu as alternative push gateway. Please check the system setup for the required configuration. This allows communication to devices with no GCM access.

  15. Set iOS device name via SMC *OR* add SamAccountName to Compliance Email Summary

    Since people get VERY creative when naming their iOS device, it's hard to impossible to link a device name like "miPhone" or "iFon" in the compliance summary to a user without backend login. A great solution would be to set device name = SamAccountName during enrollment, but I guess, Apple has a different point of view on that.

    A nice workaround would be to display the SamAccountName in the compliance report next to device name.

    1 vote

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    0 comments  ·  Sophos Mobile  ·  Flag idea as inappropriate…  ·  Admin →

    If the device name is used or not is configured under Setup > General > iOS. Normally the user name is used, but maybe a box is ticked here

  16. Newsletter

    Einrichtung eines Newsletters damit die Kunden informiert werden, dass eine neue SMC Version verfügbar ist.

    1 vote

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    0 comments  ·  Sophos Mobile  ·  Flag idea as inappropriate…  ·  Admin →

    Sophos Mobile has this feature. Unfortunately, we had a bug in Version 7.1 so the message for upgrading wasn’t delivered this time. Please upgrade to 8.0 to get future notifications

    Another option is to follow the Sophos Mobile channel on Twitter. All updates, including all apps are posted there:
    https://twitter.com/SMCSophos

  17. DEP and assignment into device groups

    upon DEP enrolment have the option to specify a device group name or ID, this would be to have the option for different task bundles to be applied to devices according to the device group specified on DEP enrolment at first device boot.

    3 votes

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    0 comments  ·  Sophos Mobile  ·  Flag idea as inappropriate…  ·  Admin →

    This feature was added in SMC 7.1. In the Apple DEP profiles, both a device group as well as a task bundle can be specified to be executed after enrollment

  18. Task Bundles sent for multiple devices

    It will reduce time if I could send a Task Bundle to a group of devices at the same time
    Maybe Select multiple devices at the device screen and the send a task bundel for all of them.
    Now there are 10 posible acction at the device screen but Send a Task Buncle is not on the list

    5 votes

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    0 comments  ·  Sophos Mobile  ·  Flag idea as inappropriate…  ·  Admin →

    Already possible through the transfer feature in the task bundle context menu. the admin can select various devices or a device group

  19. EAS Proxy Full Certificate based authentication

    Currently the EAS Proxy only supports validating a certificate in addition to username and password. But we need full certificate based authentication with Exchange 2013.
    Our users must use Smartcards for logon and dont have the posibillity to provide a user/password combination to Exchange. Full CBA support is the only option for this.

    3 votes

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    1 comment  ·  Sophos Mobile  ·  Flag idea as inappropriate…  ·  Admin →

    The EAS Proxy supports two modes. The Powershell mode enforces the connection not as a gateway but by communicating with Exchange to allow or block devices. In this mode, the certificate based authentication is done directly against Exchange.
    Please switch to this option to enable your scenario.

  20. Support for HP Elite X3 - requested by www.secomputers.co.nz

    Add support the new HP Elite X 3 phone/desktop device

    1 vote

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    0 comments  ·  Sophos Mobile  ·  Flag idea as inappropriate…  ·  Admin →

    Sophos Mobile already supports Windows 10 Mobile devices. This includes the HP Elite X3
    If there are any issues, please open a support ticket

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