Sophos Mobile

Suggest, discuss, and vote on new ideas for Sophos Mobile. Countless devices, one solution.

Sophos Mobile

Suggest, discuss, and vote on new ideas for Sophos Mobile. Countless devices, one solution.

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  1. Device Properties Report

    In the reports it would be useful to select and use fields from 'Device Properties'. This would help for example to build up a picture of the Security patch data across my estate. Currently to find this information I have to go into each phone's detail page. I need to create an exception report. I originally logged this with support number 9667677.

    6 votes
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    4 comments  ·  Sophos Mobile  ·  Flag idea as inappropriate…  ·  Admin →
  2. Central Smart Groups Configuration For All Users / Per User

    To have one central setting to manage smart groups for all users, or per user.

    3 votes
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    0 comments  ·  Sophos Mobile  ·  Flag idea as inappropriate…  ·  Admin →
  3. device

    Customer wants to add a way to select more devices in the view.
    Currently, it is possible to display up to 100 devices, but it is convenient if we can set up to 200 to 500 devices.

    2 votes
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    0 comments  ·  Sophos Mobile  ·  Flag idea as inappropriate…  ·  Admin →
  4. Report Storage

    I would like to be able to run a report to show the current storage capacity of mobile devices - storage used, storage available, total storage capacity.

    1 vote
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    0 comments  ·  Sophos Mobile  ·  Flag idea as inappropriate…  ·  Admin →
  5. Android Enterprise - Microsoft Teams Managed Config

    Can %USERNAME% be made to remove case sensitivity as when an AD username has capitals and they log into Microsoft Teams with managed configuration it transfers the capitals to the username and then does not for the Microsoft login section which is not editable and only appears in lowercase. From here because the 2 do not match it kicks out the user as it is not a "permitted account".

    1 vote
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    0 comments  ·  Sophos Mobile  ·  Flag idea as inappropriate…  ·  Admin →
  6. We would like to amend (personalise) the email that a user receives when setting up a device.

    This would be useful if we could add additional information to the email that a user receives. Would also like the amount of time that the enrollment token is valid to be increased.

    1 vote
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    0 comments  ·  Sophos Mobile  ·  Flag idea as inappropriate…  ·  Admin →
  7. Task Bundle type Send Message for Windows and macOS

    We would like to alert users when a newer version of an OS is available. We can do this for iOS devices using a Task Bundle with a Task Type of 'Send message', but this feature does not seem available for macOS or Windows devices.
    We would like a 'Send message' task type for macOS and Windows too.

    1 vote
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    0 comments  ·  Sophos Mobile  ·  Flag idea as inappropriate…  ·  Admin →
  8. report

    Ability to report upon installed apps by device - for ALL devices enrolled.
    Plus, ability to further customise with data held, eg device serial number
    (Currently all in separate reports and Installed Apps only show info like OS, not the actual device upon which the App is installed. It's completely unfeasible to have to look through each device in turn...

    2 votes
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    0 comments  ·  Sophos Mobile  ·  Flag idea as inappropriate…  ·  Admin →
  9. Allow Secure Email App on Android to sync via ActiveSync with HCL Domino Traveler

    The Secure Email App on Android is not capable of syncing with Traveler via Active Sync. Though its not relevant for the Traveler Server which OS is behind the Syncing device, the App seems to check this and gives an error message.
    Its no problem to sync with Gmail on Android by an Exchange profile to Domino Traveler, so why is this not possible with the Secure Email Appp?

    Please implement (or activate) Active Sync 14.1 for Android Secure Email App to sync with HCL Domino Traveler.

    1 vote
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    0 comments  ·  Sophos Mobile  ·  Flag idea as inappropriate…  ·  Admin →
  10. Disable power on password for android phones

    Disable the boot pin from being set. Due to the power on pin and the lock screen passwords are not sync'd (password rest in MDM will only change the screen lock). If the user does not change the power on pin or has forgets it, then the phone has to be cleared down and rebuilt.

    11 votes
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    1 comment  ·  Sophos Mobile  ·  Flag idea as inappropriate…  ·  Admin →
  11. device name

    It would be nice to manage the device name with templates during the DEP Rollout or Policie Rollout at the device. At the moment we have over 600 devices called "iphone". Template could be used to set "Label %IMEI%" oder "Label %Serial%" to get an dynamic and individual device name like "Company_DEXC335247"

    6 votes
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  12. Android - WLAN MAC-Adresstyp über Sophos Mobile Richtlinie festlegen

    Mit Android 10 wird nun der WLAN-Parameter "MAC-Adresstyp" per Default auf "Zufällige MAC" anstatt auf "Telefon-MAC" gesetzt.

    Dies hat zur Folge, dass die im Sophos Mobile bei der Registrierung des Android Gerätes erfasste Telefon-MAC-Adresse nicht mehr übereinstimmt mit der im Sophos Wireless erfassten MAC-Adresse, wenn das Gerät sich ins WLAN einwählt und der Endbenutzer nicht vorab den MAC-Adresstyp manuell auf "Telefon-MAC" umgestellt hat. Dadurch kann der Sophos Security Heartbeat nicht mehr dem Gerät im Sophos Mobile zugeordnet werden und im Sophos Wireless hat das Gerät den Heartbeat-Status "Kein Security Heartbeat". Dadurch gehen wesentliche Vorteile bei der gemeinsamen Nutzung von Sophos…

    6 votes
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    0 comments  ·  Sophos Mobile  ·  Flag idea as inappropriate…  ·  Admin →
  13. password policy information

    Give the users some information about what criteria they need to meet to set a password/pin.

    3 votes
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  14. Encryption status report

    Now Sophos Mobile can manage MacOS X and Windows 10.

    The customer want to get those device's encryption status.
    Those properties seems to show encryption status.

    Windows: Device encryption status
    MacOS: FDE_Enabled

    I can see those properties from each device's property.
    Is it possible to add device encryption status report to Sophos Mobile?
    So that customer's can easy to see if those devices are encrypted or not.

    What do you think about it?

    5 votes
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    1 comment  ·  Sophos Mobile  ·  Flag idea as inappropriate…  ·  Admin →
  15. Telecom expense management Improvements.

    Telecom expense management Improvements.


    1. Create a possibility to configure Telecom Expense Management for lots of devices at once instead of doing it via Devices screen maximum 100 at a time.

    2. Create a possibility to filter devices by Telecom Expense fields (enabled, data limit, etc.) and create Smart Groups out of those.

    3. Create a widget or some sort of graphical reporting for devices exceeding warning and total data plan limits.

    A couple more things, might be bugs:
    1. I set up TEM for a device and Save it, get message "The changes have been saved". However when I open TEM settings…

    2 votes
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    1 comment  ·  Sophos Mobile  ·  Flag idea as inappropriate…  ·  Admin →
  16. Lock phone when outside of geofence

    I would like the phone to be completely locked out when the device leaves the geofence. Right now when the device leaves the geofence it only locks the secure workspace. For example, if the device leaves the geofence, it displays a message that this device is locked and must be returned to the location to unlock. In the locked state the phone device would be unable to do anything, making it a paper weight.

    2 votes
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    0 comments  ·  Sophos Mobile  ·  Flag idea as inappropriate…  ·  Admin →
  17. Chrome Canary/Dev/Beta Support

    The link checker and security support for Chrome and the Samsung browser are excellent, however, my primary browser is Chrome Canary which isn't supported by these features.

    Being as I'm sure a large portion of people using Sophos mobile are Alpha/Beta/Dev/Daily app testers I'd like to see/suggest adding support for these browsers.

    Seeing as they're just more frequently updated and essentially Alpha/Beta builds it, in theory, shouldn't be to big a leap to add support for them.

    1 vote
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    0 comments  ·  Sophos Mobile  ·  Flag idea as inappropriate…  ·  Admin →
  18. Support multiple DEP token/Apple ABM connections within a customer

    As companies acquire other companies, there is a need to connect more than Apple Business Manager to a Sophos Mobile tenant/customer. This is especially true for DEP, but also a topic for VPP

    1 vote
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    0 comments  ·  Sophos Mobile  ·  Flag idea as inappropriate…  ·  Admin →
  19. iOS 13 User Enrollment

    Implement the new user enrollment feature, which allows better integration of BYOB devices in the Apple world. This would bring it on par with the Android Enterprise Profile Owner feature...

    10 votes
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    0 comments  ·  Sophos Mobile  ·  Flag idea as inappropriate…  ·  Admin →
  20. Enforce Proxy Auto Configuration(PAC) file via WiFi profile

    We want to have the option for Proxy auto configuration(PAC) along with WiFi profile of devices enrolled as 'Android Enterprise Device'. We have thousands of devices enrolled and managed on Sophos Mobile, and it is very difficult to enter proxy details individually on each device.

    6 votes
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