Sophos Mobile

Suggest, discuss, and vote on new ideas for Sophos Mobile. Countless devices, one solution.

Sophos Mobile

Suggest, discuss, and vote on new ideas for Sophos Mobile. Countless devices, one solution.

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  1. Secure E-Mail Signatur

    Apparently, the signature settings in the email secure app have been changed since the new update. Android users cannot store their own signature. This must be configured by the administrator and then applies equally to all Android users.

    iOS users can store their own email signature in the Sophos Email Secure app!

    According to Sophos Support, this is what is wanted and to change it again, we should suggest it as an idea.

    It would make a lot of sense that every Android email secure app user can store their own email signature.
    (As it was before)

    Scheinbar wurde seit…

    7 votes
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    3 comments  ·  Sophos Secure Email  ·  Flag idea as inappropriate…  ·  Admin →
  2. Make WIFI MAC randomization settings configurable

    Android 10 and Apple iOS 14 devices use randomized MAC addresses when connecting to wireless networks to provide privacy for users.
    Within most vendors NAC (Network Access Control) products and many network components, the MAC address is considered to be the unique identifier for a given endpoint.
    Due to the MAC address randomization, this one-to-one mapping is no longer true and a single endpoint could end up generating multiple endpoint entries within the mentioned NAC solutions.

    The next sections show how MAC address randomization is implemented on mobile endpoints:
    Google Android 10
    * Randomization is enabled by default.
    * When…

    2 votes
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    0 comments  ·  Sophos Mobile  ·  Flag idea as inappropriate…  ·  Admin →
  3. update Intercept X for Mobile Android 'Go edition' version 10 and above

    upgrade to Android Go, version 10 and above. As no longer supported. I don't want to change to different provider, as thoroughly prefer Sophos since my earlier mobile model since 2014.

    2 votes
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    1 comment  ·  Intercept X for Mobile  ·  Flag idea as inappropriate…  ·  Admin →
  4. How can I block WhatsApp for Mobile Center?

    I searched everywhere but could not find it. Please can anyone help with nice instructions on this?

    1 vote
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    1 comment  ·  Sophos Mobile  ·  Flag idea as inappropriate…  ·  Admin →
  5. We would like to amend (personalise) the email that a user receives when setting up a device.

    This would be useful if we could add additional information to the email that a user receives. Would also like the amount of time that the enrollment token is valid to be increased.

    2 votes
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    0 comments  ·  Sophos Mobile  ·  Flag idea as inappropriate…  ·  Admin →
  6. Device Properties Report

    In the reports it would be useful to select and use fields from 'Device Properties'. This would help for example to build up a picture of the Security patch data across my estate. Currently to find this information I have to go into each phone's detail page. I need to create an exception report. I originally logged this with support number 9667677.

    6 votes
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    4 comments  ·  Sophos Mobile  ·  Flag idea as inappropriate…  ·  Admin →
  7. Man in the middle (MitM) attack detection

    Given the following scenario

    The devices are connected through VPN with the company infrastructure and using the company proxy for web access.
    The devices using zscaler for web access.
    SSL connections are intercepted.

    Each connection to a wifi network triggers the man in the middle attack detection.
    While it's true in principle in those scenarios the proxy itself is trusted.

    What about the idea to store a CA in intercept x, so that the detection is not triggered when this CA is used for signing the intercept certificates.

    2 votes
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    2 comments  ·  Intercept X for Mobile  ·  Flag idea as inappropriate…  ·  Admin →
  8. Possibility to send video files

    Please nicely provide an opportunity to send video files with Secure Mail.

    4 votes
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    0 comments  ·  Sophos Secure Email  ·  Flag idea as inappropriate…  ·  Admin →
  9. Central Smart Groups Configuration For All Users / Per User

    To have one central setting to manage smart groups for all users, or per user.

    3 votes
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    0 comments  ·  Sophos Mobile  ·  Flag idea as inappropriate…  ·  Admin →
  10. Firmen-/Dienst-Apps im Container laufen lassen

    Für die Nutzung von Firmen-Apps, in denen Kundendaten und betriebliche Daten vorgehalten werden, wäre es wünschenswert, diese in einem sicheren Container laufen zu lassen. Gern auch im Secure Workspace.
    So kann auch das Thema BYOD sauber abgebildet werden.

    2 votes
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    5 comments  ·  Sophos Secure Workspace  ·  Flag idea as inappropriate…  ·  Admin →
  11. intercept-x mobile to report heartbeat to the XG appliance

    It would be ideal if the intercept-x Mobile for IOS and Android reported the heartbeat to the appliance through the central portal, exactly like how Intercept-X for windows does. Right now the heartbeat from the Intercept-X client is only support to the Sophos Access Points. This would allow the solution to be wireless agnostic and allow for uniform firewall rules.

    3 votes
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    2 comments  ·  Intercept X for Mobile  ·  Flag idea as inappropriate…  ·  Admin →
  12. Crear opción para realizar excepciones en Sophos Mobile

    Actualmente, tengo una aplicación (APK) de un proveedor externo, que no me permite agregarla por medio de Google Play, esta aplicación (APK) según me informaron ya esta siendo utilizada por otra aplicación, entonces es necesario crear alguna excepción para que esta aplicación pueda ser usada e instalada en los dispositivos mobiles mientras Google me brinda una solución.

    1 vote
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    0 comments  ·  Sophos Mobile  ·  Flag idea as inappropriate…  ·  Admin →
  13. device

    Customer wants to add a way to select more devices in the view.
    Currently, it is possible to display up to 100 devices, but it is convenient if we can set up to 200 to 500 devices.

    2 votes
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    0 comments  ·  Sophos Mobile  ·  Flag idea as inappropriate…  ·  Admin →
  14. Central Firmware Update Policy (Samsung E-Fota)

    Can you tell me when Sophos will support the Samsung e-Fota feature? Because we need a Central Firmware Update Policy for all Samsung devices.

    1 vote
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    0 comments  ·  Sophos Mobile  ·  Flag idea as inappropriate…  ·  Admin →
  15. Secure Folder Settings for Android Enterprise

    Secure Folder usage is disabled when using Android Enterprise device policy.
    There is no setting available to activate "secure folder"

    1 vote
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    0 comments  ·  Sophos Mobile  ·  Flag idea as inappropriate…  ·  Admin →
  16. home

    Sophos Home users can add devices to their account, downloading & installing the Intercept app on mobile iOS devices.

    Unfortunately, none of the MDM features for Intercept X seem to be available to Sophos Home managers, though they would be quite useful for a family and/or small business. Having pre-teens and teens with iOS devices requires an additional layer of protection.

    Please consider adding a Family or SOHO level of service to your enterprise offering.

    1 vote
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    0 comments  ·  Intercept X for Mobile  ·  Flag idea as inappropriate…  ·  Admin →
  17. Approve Android TELUS Business Connect mobile app

    TELUS is a major communications carrier in Canada. Its mobile app is flagged by Sophos Intercept X as a PUA with low reputation. We need this app whitelisted to prevent users from being prompted by Sohpos when the app is installed on their mobile devices.

    What Sophos reports on the device:
    Low reputation app detected: '---' at 'com.telusvoip.android'
    Path: com.telusvoip.android

    TELUS Business Connect runs on the RingCentral platform.

    1 vote
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    1 comment  ·  Intercept X for Mobile  ·  Flag idea as inappropriate…  ·  Admin →
  18. Signature Policy - Placeholder for Firstname Lastname

    The policy for email signatures is very static. Wildcards are not possible. % USERNAME% works, but looks bad.
    Result:
    "Best regards
    Firstname.Lastname"

    Desired is:
    "Best regards
    Firstname Lastname"

    One policy would have to be created for each user. Has been confirmed by Sophos support. There is no possibility to use placeholders. e.g. Firstname Lastname from the user directory. This is imperative. On the other hand, the operation of the self service portal is very complex and there is a policy jungle.

    Die Policy für Email Signaturen ist sehr statisch. Platzhalter sind nicht möglich. %USERNAME% würde gehen, sieht…

    1 vote
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    0 comments  ·  Sophos Secure Email  ·  Flag idea as inappropriate…  ·  Admin →
  19. Report Storage

    I would like to be able to run a report to show the current storage capacity of mobile devices - storage used, storage available, total storage capacity.

    1 vote
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    0 comments  ·  Sophos Mobile  ·  Flag idea as inappropriate…  ·  Admin →
  20. Android Enterprise - Microsoft Teams Managed Config

    Can %USERNAME% be made to remove case sensitivity as when an AD username has capitals and they log into Microsoft Teams with managed configuration it transfers the capitals to the username and then does not for the Microsoft login section which is not editable and only appears in lowercase. From here because the 2 do not match it kicks out the user as it is not a "permitted account".

    1 vote
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    0 comments  ·  Sophos Mobile  ·  Flag idea as inappropriate…  ·  Admin →
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