Sophos Mobile

Suggest, discuss, and vote on new ideas for Sophos Mobile. Countless devices, one solution.

Sophos Mobile

Suggest, discuss, and vote on new ideas for Sophos Mobile. Countless devices, one solution.

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  1. Device with AD user deleted

    When an AD user with a mobile device is deleted, the device is now deleted from the sophos Central without any warning.
    This in my opinion is not correct because, for those who manage more than 150 devices, some of which abroad, it is not always possible to withdraw the device physically and / or is not always the same person to manage the process of resignation.
    From my point of view, it would be more correct if the device in question were moved to the group of unmanaged devices, so that the anomaly can be detected and managed.

    1 vote
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      0 comments  ·  Sophos Mobile (SMC & Central Mobile)  ·  Flag idea as inappropriate…  ·  Admin →
    • Two factor authentication

      Two factor authentication for the SMC self service portal & admin portal via the Sophos Authenticator application.

      1 vote
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        0 comments  ·  Sophos Mobile (SMC & Central Mobile)  ·  Flag idea as inappropriate…  ·  Admin →
      • GPS - device movement tracking

        Our clients want to see the function of the device movement track. Healthy for the battery life doesn't matter, because typically devices have wired power connection.
        Really important - user can't disable geo-tracking.

        3 votes
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          1 comment  ·  Sophos Mobile (SMC & Central Mobile)  ·  Flag idea as inappropriate…  ·  Admin →
        • App Update Restriction Settings

          Within the restrictions settings it would be great to be able to restrict app updates to Wi-Fi only.... at the moment this can't be done meaning my mobile data roaming bills are rather large!

          2 votes
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            0 comments  ·  Sophos Mobile (SMC & Central Mobile)  ·  Flag idea as inappropriate…  ·  Admin →
          • certificate

            On PC and Macs there should be an option to filter out the alerts so that

            The event generated is ->
            Event::Endpoint::Smc::RenewInstalledCertificate::2

            is disabled. This will prevent being bombarded by alerts about local machine generated by RDP sessions expiring.

            #8574980] Sophos Central Admin Support Request has more details.

            1 vote
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              1 comment  ·  Sophos Mobile (SMC & Central Mobile)  ·  Flag idea as inappropriate…  ·  Admin →
            • Single Sign-on with AzureAD for DEP iOS devices

              DEP device enrollment support for Azure AD accounts, for shop which are using Azure AD instead of AD/LDAP for user management, Instead of setting up a user with self service password on Sophos central if it can authenticate with Single sign-on with Azure AD. It can help to streamline device setup. It should be Zero touch for users so that user can sign in with email id and password on DEP device, it should create a user in Sophos central with user email with Single sign on authentication with Azure AD.

              1 vote
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                0 comments  ·  Sophos Mobile (SMC & Central Mobile)  ·  Flag idea as inappropriate…  ·  Admin →
              • Make initial enrollment of Sophos Mobile Control easier

                Let the enduser go to a website with their mobile device and here find a direct link to the Mobile Control app.
                The website must only have a header and to pictures: Apple and Android logo with a direct link to Mobile Control app at the relevant appstore.
                The website must be smartphone and tablet friendly.
                And anvanced version would detect itself which device is entering the website and only show the relevant link.
                Se: www.awagent.com on a mobile device.
                This small feature would make it much easier to do the enrollment. Naturally the URL must be asy to remember: …

                2 votes
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                  0 comments  ·  Sophos Mobile (SMC & Central Mobile)  ·  Flag idea as inappropriate…  ·  Admin →
                • Exchange iPhone profiles allow for synchronization of Notes

                  If I were to configure Exchange manually on the iPhone, I have the option to synchronize Notes. When I setup the Exchange account within Sophos Central, it only synchronizes Mail, Contacts, Calendars and Reminders. Notes is not shown.

                  3 votes
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                    0 comments  ·  Sophos Mobile (SMC & Central Mobile)  ·  Flag idea as inappropriate…  ·  Admin →
                  • Mail counter and LED notification

                    It would be great to have a LED notification when Mail is comming in.
                    And "New Mail" counter on the App Icon (like new messages on whatsapp icon)

                    1 vote
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                      0 comments  ·  Sophos Mobile (SMC & Central Mobile)  ·  Flag idea as inappropriate…  ·  Admin →
                    • Secure Boot activation by policy setting

                      According to Support the "force encryption" setting in the restrictions policy doesn't work with Android releases later than 5.0, due to something Google changed around that time.

                      Samsung devices have a "Secure Boot" option, which can be manually set.
                      With all the KNOX integration going on, please give us the option to activate Secure Boot from within Sophos Mobile.

                      2 votes
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                        0 comments  ·  Sophos Mobile (SMC & Central Mobile)  ·  Flag idea as inappropriate…  ·  Admin →
                      • Suppress popup messages

                        My users are forever complaining about the endless popups that appear on their phones (from Upday, battery saver, etc etc) it would be great to have a setting to turn off all popup notifications - or even better the ability to remove spam apps like upday alltogether!

                        1 vote
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                          0 comments  ·  Sophos Mobile (SMC & Central Mobile)  ·  Flag idea as inappropriate…  ·  Admin →
                        • Bluetooth-Support for Android Enterprise: "Profile Owner Mode"

                          Please add a policy for android-enterprise in "profil owner mode" to activate bluetooth global in Workspace.
                          This function exist currently in all device profiles but not in "Profil owner mode".
                          If you will do something very crazy, you could bluetooth allow only for a app-group! ;-)
                          Best Regards
                          Michael Haug

                          1 vote
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                            0 comments  ·  Sophos Mobile (SMC & Central Mobile)  ·  Flag idea as inappropriate…  ·  Admin →
                          • problem ssl certificate

                            "problem with ssl certificate" - one or more devices cant communicate with the Sophos-Mobile-Server because the server certificate is untrustworthy.

                            create a report or list the devices wich are not trusted.

                            1 vote
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                              0 comments  ·  Sophos Mobile (SMC & Central Mobile)  ·  Flag idea as inappropriate…  ·  Admin →
                            • SMC App - reset function to delete MDM profile and settings

                              When face the following issue when a colleague gets his iOS device exchanged.

                              Normally they just backup the old iOS device and restore this iOS backup on the new device. Unfortunately iOS backups are like images, which means that it doesn't only install the new apps on the iOS device but also their configurations.

                              This means in case of the SMC app that it has the old pairing to our MDM system but doesn't really work because its not the old iOS device anymore.

                              The workaround is to delete the SMC app which came with the restore and install it…

                              4 votes
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                                0 comments  ·  Sophos Mobile (SMC & Central Mobile)  ·  Flag idea as inappropriate…  ·  Admin →
                              • Devices extended app filter "version" and Edit iOS app "version" is inconsistent

                                In "Edit iOS app" it is possible to set a string for "Version" of an app. That is confusing with the CFBundleShortVersionString of the ipa read from app binary, which is used as "Version" in the devices extended app filter.

                                2 votes
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                                  0 comments  ·  Sophos Mobile (SMC & Central Mobile)  ·  Flag idea as inappropriate…  ·  Admin →
                                • More detailed app info

                                  Many very important details of an app are currently missing in the "Edit iOS app" view, especially for an enterprise app which was uploaded as a binary:

                                  1.) App version: CFBundleShortVersionString and CFBundleVersion
                                  2.) App signature expiration (when does the app stop working because the certificate used for code signing expired).
                                  pp" by "identifier" and "version" in the devices view. But there it is confusing what version

                                  1 vote
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                                    0 comments  ·  Sophos Mobile (SMC & Central Mobile)  ·  Flag idea as inappropriate…  ·  Admin →
                                  • Stop certain apps from auto updating (iOS VPP managed)

                                    In Sophos Mobile 8.6 you can auto update iOS VPP managed apps automatically. We manage a large estate and would like the option for de-selecting certains apps from automatically updating so we can properly test the apps before pushing them out globally.

                                    2 votes
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                                      0 comments  ·  Sophos Mobile (SMC & Central Mobile)  ·  Flag idea as inappropriate…  ·  Admin →
                                    • Export of contacts - finetuning

                                      We are using the PIM Container and permitting the enduser to export contacts: but only first name and company name.

                                      1. Could you add an " @ " between firstname and companyname?

                                      2. We have several employers called Peter, which gives us 4 contacts in the native app: "Peter Comm2IG"...could you make it possible to add the first letter of the surname: Peter L. @ COMM2IG ?

                                      2 votes
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                                        0 comments  ·  Sophos Mobile (SMC & Central Mobile)  ·  Flag idea as inappropriate…  ·  Admin →
                                      • Ability to add an App to Sophos Control directly from the installed apps list of a device

                                        Think it would be useful to be able to add an app to Sophos central from the installed apps list of an existing device.

                                        1 vote
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                                          0 comments  ·  Sophos Mobile (SMC & Central Mobile)  ·  Flag idea as inappropriate…  ·  Admin →
                                        • macos vpp app

                                          Deploy Apple VPP Apps for macOS using Task Bundles. We can do this for mobile devices, but still need to use other MDM tools for macOS in order to achieve this.

                                          1 vote
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                                            2 comments  ·  Sophos Mobile (SMC & Central Mobile)  ·  Flag idea as inappropriate…  ·  Admin →
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