Device Name in Devicelist normally includes the Apple model id, like 'iPad6,11 serialnr'
like:
Name Model
iPad6,11, GCGVQ19VHLJK iPad (5th generation)

Randomly the modelnr is missing whilst it is correctly shown in the individual device properties.
Like:
iPad,GCGVMC4THLFC iPad (5th generation)

Any solution?
Regards,
Roelant Bakker

Please, please develop the ability to organize iPad apps into folders.

the ability to Archive task bundles or policy on Sophos Mobile Cloud

Please add the option to fix the navigation bar in the browser-settings.

The Browser automatically hides its navigation bar when the user swipes up and shows it again on a down-swipe.

In our application, on a HTML Form we are using a canvas to capture the signature of the user. The problem is: When the navigation bar is visible and the user starts his signature with a swipe up, the bar hides itself and the whole page including the canvas moves upwards. This affects/falsifies the drawing of the signature.

Please add the ability to transfer the Sophos Authenticator settings from one phone to another.

Can we please get a policy to Disable Control Center or individual toggles in Control Center in iOS.

We can currently disable control center only on the lock screen but we require to disable it completely.

There seems to be a bug or limitation when you prevent Bluetooth settings from being changed the user is still able to control the Bluetooth connectivity with the Control Center.

Web clip and App whitelist
We use a profile with a app whitelist.
If we deploy a webclip the symbol does not appear on the homescreen.
If we remove the profile with the app whitelist the webclip is shown.
Please add posibility to use both, App whitelist and web clip.

Web clip and App whitelist
We use a profile with a app whitelist.
If we deploy a webclip the symbol does not appear on the homescreen.
If we remove the profile with the app whitelist the webclip is shown.
Please add posibility to use both, App whitelist and web clip.

Unter Android im Secure Email beim weiterleiten oder antworten den weitergeleiteten Email Text bearbeiten können. Unter iOS funktioniert die Bearbeitung des Textes beim weiterleiten oder anworten.

Please implement the Microsoft enterprise data control (WIP) in Sophos Mobile.

Can you please add the ability to bulk edit iOS apps on the Sophos Admin iOS Apps configuration page. At least the ability to edit the "Available to device groups" tick boxes when changing device groups. At the moment I have to do this on 284 apps individually :(

If I send a task to the mobile devices (e.g. app Installation,..) and some devices are switched off, the task is returned as failed after a few days. I would prefer, that I can specify for each task a specific period how long the tasks remain active before they are returned as failed.

Adjust Sophos Email fonts\message text type – the fonts\text for sending\replying to emails can not be adjusted. Email received from Sophos Secure Email will always be formatted to "Verdana" Size "10,5" (OS: Windows 10 Pro, Outlook 2019).
[We tried to standardize via CodeTwo's Exchange Rules Pro, but with no success.]

In the Apple App Store, Sophos Intercept X for Mobile includes a page display for Web Filtering. This does not display in the Apple App install. Help says it only works on Android/Chrome. Suggest that page display should be removed.

In the reports it would be useful to select and use fields from 'Device Properties'. This would help for example to build up a picture of the Security patch data across my estate. Currently to find this information I have to go into each phone's detail page. I need to create an exception report. I originally logged this with support number 9667677.

Separate the Secure Browser from the secure workspace or have an option to have a standalone Secure browser app (without having the secure workspace)

This is useful when using the Kiosk mode policy and using only the secure browser app.

Wir brauchen die Möglichkeit in den Apple-Einstellungen zu verbieten.
Es geht hier um Account-Einstellung von E-Mail Postfächern, dass, wenn man ein Postfach hat, was nur wegen dem Kalender benutzt wird, wo viele Benutzer die Termine eintragen, dass im Mail Client nicht die E-Mails angezeigt werden.

Dies ist bei Apple unter Einstellungen -> Passwörter und Accounts -> [Das Postfach]

Hier gibt es diese Einstellungen die Getroffen werden sollen aber nicht vom Benutzer geändert werden darf.

• Mail = Aus


• Kontakte = Aus


• Kalender = An


• Erinnerungen = Aus/An


• Notizen = Aus

Ist dies Möglich umzusetzen?

We would like to be able to just OPEN password encrypted files that WE create on our computers when we need to access attachments in email. We don't need or want the expense and complexity of the entire mobile suite for this one function.

As well, it would nice to have a stand alone product that allows the creation of password encrypted files on the desktop without the need for the server component. We don't need shared keys, etc. and the server app is far too complicated and expensive for this one single task.

Correct the web filtering, if I allow everything, there is no way to modify it. I did this test and had to uninstall the app and install it

Allow users to open\import vCARD or other contact card types from outside of the Secure Email app into their "exchange" contacts within the app.