I open this feature request after the case "Sophos Secure E-Mail Mail Notifications [ ref:00D301GN6a.5003Z1De9yn:ref ]"

As it turns out, the notifications on IOS and Android only work when the app is active in the background. For us, however, it would be extremely useful if the Mail push messages also arrive when the app is completely closed. With this feature the Sophos Mail app would be perfect for us, but without it we get a lot of complaints that the app doesn't work properly which I can understand.

If something like this would be technically possible with the container solution I would be very grateful!

Thanks!

Intercept X for Mobile for Android does not turn to Green even Wi-Fi set to off

A customer tested unsecure Wi-Fi connection.
It turned out to Red when connecting it.

After they disabled Wi-Fi and removed its history from Wi-Fi security, it does not turn back to green.
The Network security status is "Red" status.

I asked to GES/DEV and confirmed current Intercept X for Mobile does not turn to Green until it connect to Secure Wi-Fi.
I think disabling Wi-Fi should also make it green since it does not connect to Wi-Fi and should be secure.

The customer wanted above enhancement in the future.

-- english text below --

Betrachte ich die Uebersichtsseite zu einem spezifischen Geraet, finde ich dort einige elementare Informationen zu dem Geraet, als da waeren:

Modell // Betriebssystem // Erstellt // Letzte SMC-Synchronisierung // Geraete-ID // Seriennummer // Name // Beschreibung // Besitzer // Benutzer // E-Mail-Adresse // Telefonnummer // Geraetegruppe // Compliance-Richtlinie

Moechte ich nun nach einem spezifischen Geraet suchen, kann ich nach all diesen Felder suchen, zumindest nach fast allen, mit einer Ausnahme: Telefonnummer. Ich weiss nicht warum, es erschliesst sich mir nicht, warum ich ausgerechnet nach der manuell eingegebenen Telefonnummer nicht suchen kann, das ergibt in meinen Augen absolut keinen Sinn, und waere doch sehr hilfreich. Zumindest fuer uns waere es bereits wiederholt nuetzlich gewesen, haetten wir danach suchen koennen.

Bitte ermoeglichen Sie es, nach der manuell eingegebenen Telefonnummer suchen zu koennen, machen Sie auch den Eintrag in diesem Feld ‚suchbar‘.

-- english version --

If I take a look at a specific device (“Show device”-page), there a some elementary informations about the device, namely:

Model // Operating System // Created // Last SMC synchronization // Device ID // Serial number // Name // Description // Owner // User // Email address // Phone number // Device group // Compliance policy

If I want to search for a specific device, I can search for all of these fields – almost all, exept for one: Phone number. I don’t know why, I don’t get the point why I cannot search for the manually entered phone number, that makes no sense at all and would by the way be quiet useful, at least for us it would be quite handy if we could search for the phone number.

Please make it possible to search for the (manually entered) phone number, make this field searchable please.

-- english text below --

Hin und wieder funktionieren einige Dinge nicht wie sie es sollten, z.B. macht die Deinstallation von Apps immer mal wieder Probleme, oftmals hilft ein einfacher Neustart des Geraetes. Laut Support gibt es aktuell keine Moeglichkeit, einen Neustart ueber die SMC zu veranlassen, es waere daher recht hilfreich, wenn ein 'Remote-Reboot' als Feature implementiert werden koennte.

-- english version --

At times things don’t work as expected, for example now and then it is a problem do deinstall apps, often a reboot of the specific device solves these problems. According to support actually there is no way to do this, it is not possible to initiate a reboot from the SMC. It would be quite handy if a (remote) reboot via SMC would be implemented as a feature.

I already did a request on this topic and your support suggested to do a feature request. The problem is that as long as you have the reviewer permission on another calendar you can see the subject and location of private appointments (its a"tag" when creating appointments and it gets an lock icon). in the Sophos Secure Email app. If you change the permission from Reviewer to Free/Busy (both are preset permissions in Exchange/Outlook) you can't see the Subject and Location anymore.
In Outlook there is no possibility to view the details of other peoples calendars.
In conclusion calendar permissions are working differently in your email app than in Outlook

Hi, we would like to use Sophos mobiles/Androids Kiosk Mode. Unfortunetly this mode does not Show any information regarding connectivity or Battery Status. Of course this is quite important for our users: knwoing if you have to charge your device or if you have enough battery power to do the rest of your work.
regarding to https://developer.android.com/work/dpc/dedicated-devices/lock-task-mode there ist a feature called LOCKTASKFEATURESYSTEMINFO which would achive what wer are looking for: giving the user limiting scope of using a tablet computer but give him enough information eg should you charge your device.

It would also be good if an admin could leave Kiosk mode for maintenance purpose without having to apply a copy of sophos mobile profile without kiosk mode.