Sophos Mobile

Suggest, discuss, and vote on new ideas for Sophos Mobile. Countless devices, one solution.

Sophos Mobile

Suggest, discuss, and vote on new ideas for Sophos Mobile. Countless devices, one solution.

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  1. Support for QR Codes which creates a new e-mail

    when a QR Code is scannd via the secur QR-Code Scanner which contains a "mailto:..." command, a new E-Mail should be opend by the Sophos secure E-Mail App.

    1 vote
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      0 comments  ·  Sophos Mobile Security  ·  Flag idea as inappropriate…  ·  Admin →
    • Apple CarPlay or hands-free device Support for Secure Email Contacts

      We need a possibility to access the contacts in the Secure Email Container when the Phone is connectet do a car communication system.

      2 votes
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        0 comments  ·  Sophos Secure Email  ·  Flag idea as inappropriate…  ·  Admin →
      • contacts

        central contact distribution for multiple devices via a profile

        1 vote
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          0 comments  ·  New mobile security ideas  ·  Flag idea as inappropriate…  ·  Admin →
        • Ability to select another user in the Exchange profile

          As of now we can only push an Exchange profile base on the user account linked to the device.

          Since multiple users has more then one eMail account, I think it would be really useful to be able to select a different user when configuring an Exchange profile.

          When having a lot of users that has more then 1 account with different domain, I don't think making one Exchange profile per user/per domain is really the best way to go.

          Here is my idea, and I don't think it would be that difficult to implement.
          A simple RADIO BUTTON
          -…

          1 vote
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            0 comments  ·  Sophos Mobile (SMC & Central Mobile)  ·  Flag idea as inappropriate…  ·  Admin →
          • Interface - Devices

            Adding a way to select the number of devices in the view would be nice.

            We are stuck at 20 devices for now. Being able to select 30,50 or even "show all" we really be useful . espaceailly when you want to "mass-deploy" something

            1 vote
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              0 comments  ·  Sophos Mobile (SMC & Central Mobile)  ·  Flag idea as inappropriate…  ·  Admin →
            • Widget for data usage

              I think a few widgets realted to data usage would be nice.

              #1 - Pool data used /left
              I think a widget that would show how much data as been comsume in the company pool would be nice. (extracted from the telecom expanse feature).

              Let's say I have 100 users each with a 3Gb data plan.
              A simple graph showing how much as been used and being able to but a certain % for yellow (warning) and a % red for alert would be nice.

              #2 A graph showing how many user are bellow the warning limit of their dataplan. …

              1 vote
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                0 comments  ·  Sophos Mobile (SMC & Central Mobile)  ·  Flag idea as inappropriate…  ·  Admin →
              • Remplacement of the email account

                I have noticed that my "email profile" get an error state if the user already has an account with the same name or email address.

                It would be nice if Sophos Mobile would "replace" the email account with the one from the pushed profile.

                I have a few users that already had the company account configured so when I try pushing the email account it simply fails. So if I have to remove the account, I can't because he profile is not installed.

                1 vote
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                  0 comments  ·  Sophos Mobile (SMC & Central Mobile)  ·  Flag idea as inappropriate…  ·  Admin →
                • Enable full interworking with 1&1 Exchange Server

                  Exchange Servers hosted by provider 1&1 currently do not support basic authentication of EWS. As a consequence, push notifications do no work on Sophos Secure EMail.
                  Request would be to align with 1&1 and agree on a procedure that allows full interworking between Sophos Secure EMail and Hosted Exchange of 1&1 (including push notifications).

                  1 vote
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                    0 comments  ·  Sophos Secure Email  ·  Flag idea as inappropriate…  ·  Admin →
                  • Proxy pushing feature to Central Mobile for devices Huawei and Oppo

                    Please include proxy pushing feature to Central Mobile for devices Huawei and Oppo 2nd and 3rd largest vendors of Android. Android is the largest base we see with mobiles, and if this is not supported then customers will find it difficult to manage those popular devices.

                    2 votes
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                      1 comment  ·  Sophos Mobile (SMC & Central Mobile)  ·  Flag idea as inappropriate…  ·  Admin →
                    • Mobile Control - Administration App -iOS

                      Guten Tag,

                      eine mobile App für Administratoren unter iOS wäre sehr gut.
                      Über die App sollte ein Administrator mobil andere Geräte (wie Webinterface) verwalten können. Dies schließt die Prüfung der Geräte, sowie das pushen von Apps und Profilen mit ein.

                      Besteht die Möglichkeit eine Administrator App zu veröffentlichen?

                      Hello,

                      a mobile app for administrators under iOS would be very good.
                      An administrator should be able to manage other devices (such as web interface) via the app. This includes checking the devices and pushing apps and profiles.

                      It is possible to publish an administrator app?

                      Thx and best regards

                      2 votes
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                        0 comments  ·  Sophos Mobile (SMC & Central Mobile)  ·  Flag idea as inappropriate…  ·  Admin →
                      • The ability for Secure Email app to sync with the device's calendar

                        My users want the ability to sync Sophos Secure Email calendars with the calendars of the other calendars on their cell phones

                        2 votes
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                          0 comments  ·  Sophos Secure Email  ·  Flag idea as inappropriate…  ·  Admin →
                        • Notification details

                          Problem: Admin wants to decide the notification on the lockscreen from the Sophos Email container, but the enduser can actually change this themselves!
                          Reason: in order to comply with GDPR on BYOD devices admin wishes NOT display i.e. subject or preview

                          - Admin (on an android profile for Corporate Email) desides only to show "sender" in the Notification details.
                          - BUT in the Sophos Email container -> Settings -> Email settings -> Notifications, the enduser can actually override admins settings.

                          Either a tick boks for admin that prevents the enduser to change the setting, or a grey out on the…

                          1 vote
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                            1 comment  ·  Sophos Secure Email  ·  Flag idea as inappropriate…  ·  Admin →

                            Hi,
                            Reviewing the settings further I think there is a misunderstanding that we can resolve with documentation.
                            The Administrative settings in the console set the maximum amount of information allowed to be displayed by the app notification.

                            For example, if the policy is set to sender and subject then SSE will not provide the end user with the option to select Sender, Subject and preview, They would however be able to select an option that provides less information. for example “number of new emails”.

                            I’ll look to getting the help re-worded to make this clearer.
                            Could you please confirm that this covers your needs?

                            Thank you,
                            Alan

                          • 1 vote
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                              0 comments  ·  Sophos Mobile Security  ·  Flag idea as inappropriate…  ·  Admin →
                            • Remote Control of Device

                              Functionality to select a remote IOS or Android device from the Sophos Mobile Console and initiate a screen share/remote control session. As a user of SOTI I find this incredibly useful for troubleshooting remote workers, and it would be great to have it incorporated into Sophos.

                              4 votes
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                                0 comments  ·  Sophos Mobile (SMC & Central Mobile)  ·  Flag idea as inappropriate…  ·  Admin →
                              • sophos email

                                In order to comply with GDPR and security it would be a nice feature if admin can decide which contact information to be exported from within then container and out to the native contact list. Primarily: first name, surname and phone number.

                                1 vote
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                                  0 comments  ·  Sophos Secure Email  ·  Flag idea as inappropriate…  ·  Admin →
                                • Web clip and App whitelist

                                  We use a profile with a app whitelist.
                                  If we deploy a webclip the symbol does not appear on the homescreen.
                                  If we remove the profile with the app whitelist the webclip is shown.
                                  Please add posibility to use both, App whitelist and web clip.

                                  1 vote
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                                    4 comments  ·  Sophos Mobile (SMC & Central Mobile)  ·  Flag idea as inappropriate…  ·  Admin →
                                  • Wipe Feature - Remove user data before wipe

                                    During our testing of Sophos, we were asked to test the wipe feature more extensively than just does it work.

                                    So we began the wipe from the dashboard, once the laptop had received the action and restarted we shut it down at various points. 25%, 55% and 85% all yielding different responses.

                                    at 25% the device simply rolled back to before the wipe, no changes at all except for the device being unenrolled. All data left as is.

                                    at 55% same as above.

                                    at 85% when starting up the laptop displayed a message saying the reset was successful but some…

                                    1 vote
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                                      0 comments  ·  Sophos Mobile (SMC & Central Mobile)  ·  Flag idea as inappropriate…  ·  Admin →
                                    • Exchange account push passwords to individual devices

                                      Exchange account push passwords to individual devices

                                      We use the IBM Traveler (Domino) combination and iOS native mail app. Therefore, an Exchange account must be created in the MDM (ActiveSync).
                                      Now, when the Exchange account is sent to the iOS devices, the email account may not work yet because there is no password yet.
                                      For a real Microsoft Exchangeserver, the iOS device would now prompt you to enter the e-mail password once. However, this prompt does not appear if an IBM Traveler server is queried as described above.
                                      In addition, our users do not know the mail passwords.
                                      Therefore, it…

                                      1 vote
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                                        1 comment  ·  Sophos Mobile (SMC & Central Mobile)  ·  Flag idea as inappropriate…  ·  Admin →
                                      • Custom notification settings on ios and Android.

                                        We want to be able to customize the notifications when using Sophos email containers. A huge turn-off is that we can't customize which subfolders get notifications.

                                        Conversely, allow us to container an app such as Outlook.

                                        1 vote
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                                          0 comments  ·  Sophos Mobile (SMC & Central Mobile)  ·  Flag idea as inappropriate…  ·  Admin →
                                        • VPP add Devices via Device Groups - revived

                                          Hello,

                                          this thread is old but its possible now. Can you check this again please?

                                          Old post
                                          ######################################################
                                          I found the option to invita all users to the VPP but no option to invite all
                                          devices to VPP or to assign all device in a specific group to the VPP.
                                          It would be nice to have this feature.
                                          ######################################################

                                          This feature is very importent if you have 200-400 devices!

                                          Thanks and best regards

                                          2 votes
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                                            0 comments  ·  Sophos Mobile (SMC & Central Mobile)  ·  Flag idea as inappropriate…  ·  Admin →
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