In previous versions of Sophos, administrators could look up what SIM card was in a device last time it synced, as well as seeing the IMSI and SIM Serial number, which are not always easy to access if the phone is not physically reachable. This feature was since removed, but it was so useful - please bring it back!

Sophos Central has an action button which has "Reset Password" option, but it requires entering predetermined numbers directly on the phone. A "Clear Password" option is needed for this scenario: Owner of password protected phone drops it and breaks the screen. It is functional enough to transfer data off, but the PIN cannot be entered to unlock it. Thought there used to be one, but it looks like it got removed?

Sehr geehrte Damen und Herren,

wir arbeiten mit Sophos Mobile Control in der Server Version 7.0.8 und wünschen uns ein Feature hinzu. Wir brauchen in der Geräte.- sowie in der Detailansicht ein Feld, indem das Datum der Geräteanlage angezeigt wird.

The welcome email step a option 2 to install the app on your mobile device, should include a link to the app store for iOS or play store for Android that the user could type into the devices browser. Or better yet, send the link via text message to the user's device, rather than make them search for the app.

For our implementation of the self-service portal, we need 3 options.

- Company device
- Company device with private use
- Private device with company use

we are missing a functionality that notifies me of critical mails from our monitoring systems. IOS is called the VIP-Mail. Under Android you can get the functionality via the mail client NINE. If a mail arrives from a VIP sender, a configurable notification is triggered like in an SMS or Whats app message. would it be possible to add it to an update?

hi everyone,

Currently I can only upload files to documents.
If I have many files, it becomes quickly confusing.

i think it would be better, than i can create a own folder structure.
it is better and clearer for all Users.

Currently when in "folder view", the amout of unread e-mails is not displayed and to check that opening the folder is mandatory.

Displaying the unread e-mails in a way the native iOS / Androids app would be appreciated (especially if a lot of rules are in place, that move mails to a certain folder directly)

Make permanent changes to the Sophos Mobile Control licensing (On Premise Version) to allow 1-5 users.

I want to license for less than 5 users, and I don't feel I should have to pay hundreds of dollars more for the rights to aquire the product!

Dear Team,

Currently it is possible to integrate with Skype for Business its complete address book.
Unfortunately, our company guidelines and therefore we can not use Skype for Business on the mobile devices.

Would it be possible to disable Sykpe for business's address book sychronization?

Apple's MDM protocol now supports remote restart. We deploy our iPads in secure cases that are not easy to remove. It would be nice to be able to restart the iPad from the Mobile Control console the same way you would wipe a device (in the same menu).

Unless I'm missing something, at the moment it is very cumbersome to copy app groups as you have to export the app list and then re-import it to create a new group. This would be fine, but sometimes there are duplicated names which prevent the import.

Feel sure this process could be improved by incorporating a dedicated copy function.

The Sophos Secure Email is able to sync subfolders from Exchange on iOS but not on Android.
Please implement this feature on Android.

It is not possible to choose my Outlook-Folders in Secure Mail App to be Synced by push.

I can't find one singel anti-virus app in app store for my new iPad. I wonder why? Will you do it? It's needed, I don't dare to go out on internet without it

The ability to check on the security patch level on android devices in for example the complaincy check.

Allow granular configuration of the Android Settings to block/allow access to the end user to specific areas.
We have a sales team that spend most of their time on the road, while the devices are data 3G enabled there are areas where there may be poor coverage or a local wireless connection that has higher performance.
Current policy configuration only allows to block change access to all settings.
Would be great if it were possible to allow more granular configuration and grant access to connect to wireless networks but block any other settings areas

Since SMC 6.1, Windows 10 Desktops can be integrated into the SMC, but only the "Windows Mail APP" can be used as an E-Mail Client.
Because the functions of the "Windows Mail APP" are very limited, it would be important to useing Outlook 2016 as E-Mail Client to access the Exchange via SMC