Adjust Sophos Email fonts\message text type – the fonts\text for sending\replying to emails can not be adjusted. Email received from Sophos Secure Email will always be formatted to "Verdana" Size "10,5" (OS: Windows 10 Pro, Outlook 2019).
[We tried to standardize via CodeTwo's Exchange Rules Pro, but with no success.]

In the Apple App Store, Sophos Intercept X for Mobile includes a page display for Web Filtering. This does not display in the Apple App install. Help says it only works on Android/Chrome. Suggest that page display should be removed.

In the reports it would be useful to select and use fields from 'Device Properties'. This would help for example to build up a picture of the Security patch data across my estate. Currently to find this information I have to go into each phone's detail page. I need to create an exception report. I originally logged this with support number 9667677.

Separate the Secure Browser from the secure workspace or have an option to have a standalone Secure browser app (without having the secure workspace)

This is useful when using the Kiosk mode policy and using only the secure browser app.

Wir brauchen die Möglichkeit in den Apple-Einstellungen zu verbieten.
Es geht hier um Account-Einstellung von E-Mail Postfächern, dass, wenn man ein Postfach hat, was nur wegen dem Kalender benutzt wird, wo viele Benutzer die Termine eintragen, dass im Mail Client nicht die E-Mails angezeigt werden.

Dies ist bei Apple unter Einstellungen -> Passwörter und Accounts -> [Das Postfach]

Hier gibt es diese Einstellungen die Getroffen werden sollen aber nicht vom Benutzer geändert werden darf.

• Mail = Aus


• Kontakte = Aus


• Kalender = An


• Erinnerungen = Aus/An


• Notizen = Aus

Ist dies Möglich umzusetzen?

We would like to be able to just OPEN password encrypted files that WE create on our computers when we need to access attachments in email. We don't need or want the expense and complexity of the entire mobile suite for this one function.

As well, it would nice to have a stand alone product that allows the creation of password encrypted files on the desktop without the need for the server component. We don't need shared keys, etc. and the server app is far too complicated and expensive for this one single task.

Correct the web filtering, if I allow everything, there is no way to modify it. I did this test and had to uninstall the app and install it

Allow users to open\import vCARD or other contact card types from outside of the Secure Email app into their "exchange" contacts within the app.

It would be nice to manage the device name with templates during the DEP Rollout or Policie Rollout at the device. At the moment we have over 600 devices called "iphone". Template could be used to set "Label %IMEI%" oder "Label %Serial%" to get an dynamic and individual device name like "Company_DEXC335247"

Now Sophos Mobile can manage MacOS X and Windows 10.

The customer want to get those device's LAN Mac Addresses in device Inventory reports.
Currently only "Wifi MAC Address" is exists.

Is it possible to add device inventory info to add "LAN Mac Addresses"?

Now Sophos Mobile can manage MacOS X and Windows 10.

The customer want to get those device's encryption status.
Those properties seems to show encryption status.

Windows: Device encryption status
MacOS: FDE_Enabled

I can see those properties from each device's property.
Is it possible to add device encryption status report to Sophos Mobile?
So that customer's can easy to see if those devices are encrypted or not.

What do you think about it?

We want to have the option for Proxy auto configuration(PAC) along with WiFi profile of devices enrolled as 'Android Enterprise Device'. We have thousands of devices enrolled and managed on Sophos Mobile, and it is very difficult to enter proxy details individually on each device.

On report reportdevicedetails i could really use an extra column with the simcardnumber, also called ICCID

Möglichkeit auch die eID (eUICCID) auszulesen um z.B. den Operator Push der Telekom für die Umstellung auf eSim zu nutzen.

Ich möchte gerne bei meinem Sophos Email-App-Programm auf dem Diensthandy Unterordner einrichten und bestimmte ankommende Emails automatisch in diesen Unterordner schicken lassen. Können Sie dies bitte als Feature in der Email App von Sophos einrichten? Vielen Dank.
Mit freundlichen Grüßen
Jan Barten

As an admin, I want to define via the container policy the number of weeks calendar data is synced with the devices. Options should be like 1 week, 2 weeks, 4 weeks, 3 months, unlimited

As an admin, I want to define via the container policy the number of weeks email is synced with the devices. Options should be like 3 days, 1 week, 2 weeks, 4 weeks, 3 months, unlimited

We would like to be able to search by the criteria Telephone numbers attached to the device and currently cant do it that way.

Some of our users are not happy that they cant write a Message when cancelling their own Meeting to the participants.

You can answer with a text when you accept a Meeting in the Mail app, it should also be possible to write a text when you cancel your meeting. e.g. to inform the participants, why you had to cancel it.