We had an issue where an existing WhatsApp account (same phone number, new device this time managed with Android Enterprise device profile) and the app is denied access to the Google cloud to backup and restore the chats.

Hello, we are using mobile security on around 100 notebooks. Whenever a certificate is about to expire we receive an alarm whereby more than 98% of this certificates are absolutely uninteresting for us...
It would be helpful to have a button to end the creation of alarms for certificate expiration.
Thank you!

I just bought an iPhone and have never used it, currently the default ringtone store is too few tunes. I like my favorite songs as ringtones for my phone. On iTunes, all have to pay and I don't want that to happen.
How to make ringtones on Iphone ??? Please!!!

I am looking for free photography apps for Android. Can someone help me?
A few friends suggested that https://bhcmod.com/ is a very good place to do that. So everyone who has ever experienced there?

Contacts in Sophos Secure Email should be exported with addresses so that the navigation system in the car can access this information.

In der Nativen Kontakte APP ist dies nicht vorhanden und macht bei Namen auch keinen Sinn.

Bei der Suche in Kontakten auf einem iPhone Model iPhone 13,3 mit iOS 14.2.1 sse_app.version 8.16.2 ist die APP abgestürzt.

Create a option for Android in mode kiosk than allow user adjust screen brightness, because in mode kiosk the basic settings like Wifi connect, 4G enable, sound adjust... is not permited... but is very important for the user.

Create a maintenance mode when the device is in kiosk mode, it could be typing a password, or generating a password through the console, when entering this code the device exits kiosk mode and with that the user or support can make the necessary changes, and to return to the kiosk mode it would be enough to restart the device.

Allow to switch APPs released in kiosk mode. Currently it is necessary to close the APP in order to open another APP.

We work with the Man in the middle attack protection enabled in Sophos Mobile (Mobile Threat Defense - > Network - > Man-in-the-middle protection). I need to create an exception for an internal corporate wireless network with SSL inspection blocked by Sophos. I cannot globally disable Man-in-the-middle protection.

Setting to set a custom ntp server that can be used to sync mobile devices' time and date.

In MobileIron we had the possibility to copy system apps like the default installed Camera app on a Samsung device to the work profile. This way we had the same camera app in our private profile and work profile and don't have to install a 3rd party app for the work profile.

There is a feature within iOS devices that allow you to turn on/off "Low Data Mode" please see link below for more detail on Low Data Mode. Being able to force this setting to be on would help us reduce the amount of data every iOS device uses.

Low Data Mode - https://support.apple.com/en-us/HT210596

On the device screen add to the modify column Phone number.
In reports add a AdHoc feature to build own report and select columns from the Device properties and be able to export report as CSV file. this would allow me to export all devices, names and numbers that I could import into a contact list like Outlook.

The ability to display text on the lock screen displaying the device name\username\org details on Lock screen anytime the device is locked. also a foot note displaying the organisation.

yes this can be done by lost mode but what if the device cannot communication with SMC, none cellular device without a wi-fi connection or a smart phone with sim removed.

community post details

https://community.sophos.com/sophos-mobile/f/discussions/123436/burn-device-name-or-user-name-or-anything-onto-ios-lock-screen/450220#450220

i know we can move within devices groups within one customer containers, BUTif we need to move between customer containers in SMC it means we need to un-enrol the device and re-enrol in the new customer container, as most device are remote this can be time consuming.

An important function would be to prevent users from installing IOS updates on their own.
In airwatch you can do this...

Hello, I am using the Sophos Authenticator app to manage multiple 2FAs. Unfortunately, the list cannot be reorganised. It would be great if the feature of changing the order of entries could be added to the app. The workaround of deleting all entries and adding them in the prefered order can be a lot of work depending on the number of 2FAs and how they are backed up.