As of now we can only push an Exchange profile base on the user account linked to the device.

Since multiple users has more then one eMail account, I think it would be really useful to be able to select a different user when configuring an Exchange profile.

When having a lot of users that has more then 1 account with different domain, I don't think making one Exchange profile per user/per domain is really the best way to go.

Here is my idea, and I don't think it would be that difficult to implement.
A simple RADIO BUTTON
- Use default user (user linked to the device)
- Use another user (Drop-down List of available users for selection)

That way the %_EMAILADDRESS_% would be taken from the selected user instead of only the one linked to the device.

In my case, I have around 20 users that works for a few of our divisions and thus as multiple email accounts. (1 for each other domain/division)

I think a few widgets realted to data usage would be nice.

#1 - Pool data used /left
I think a widget that would show how much data as been comsume in the company pool would be nice. (extracted from the telecom expanse feature).

Let's say I have 100 users each with a 3Gb data plan.
A simple graph showing how much as been used and being able to but a certain % for yellow (warning) and a % red for alert would be nice.

#2 A graph showing how many user are bellow the warning limit of their dataplan.
Again related to the telecom expense. Let's say I have 100 users with 3Gb data plans. I configure a warning at 2.5G and 10 users are over the 2.5 (warning) and 5 users are overs de 3Gb (red).

Problem: Admin wants to decide the notification on the lockscreen from the Sophos Email container, but the enduser can actually change this themselves!
Reason: in order to comply with GDPR on BYOD devices admin wishes NOT display i.e. subject or preview

- Admin (on an android profile for Corporate Email) desides only to show "sender" in the Notification details.
- BUT in the Sophos Email container -> Settings -> Email settings -> Notifications, the enduser can actually override admins settings.

Either a tick boks for admin that prevents the enduser to change the setting, or a grey out on the Email container.

Tested on an Android - Private enrolled

During our testing of Sophos, we were asked to test the wipe feature more extensively than just does it work.

So we began the wipe from the dashboard, once the laptop had received the action and restarted we shut it down at various points. 25%, 55% and 85% all yielding different responses.

at 25% the device simply rolled back to before the wipe, no changes at all except for the device being unenrolled. All data left as is.

at 55% same as above.

at 85% when starting up the laptop displayed a message saying the reset was successful but some user information was not removed. When logging in, everything was still there in windows.old

Now my suggestion is to remove all or as much as possible of a users data (all but the default directories) before starting the wipe.

Thanks.

Exchange account push passwords to individual devices

We use the IBM Traveler (Domino) combination and iOS native mail app. Therefore, an Exchange account must be created in the MDM (ActiveSync).
Now, when the Exchange account is sent to the iOS devices, the email account may not work yet because there is no password yet.
For a real Microsoft Exchangeserver, the iOS device would now prompt you to enter the e-mail password once. However, this prompt does not appear if an IBM Traveler server is queried as described above.
In addition, our users do not know the mail passwords.
Therefore, it would be very useful if the passwords of the mail accounts could be sent to the individual devices separately.
I have tested the MDM of Sophos, as we just want to part with our old MDM. Sophos mobile is really very good. But unfortunately I have discovered this point and that means out for Sophos mobile.
If this feature is still established, I will buy the MDM on a grand scale.
Please vote for this feature.
Thank you.