Secure Web Gateway

Suggest, discuss, and vote on new ideas for Sophos Web Gateway. Complete web protection everywhere.

Secure Web Gateway

Suggest, discuss, and vote on new ideas for Sophos Web Gateway. Complete web protection everywhere.

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  1. Web Appliance: Support Intermediate Certificates for Certificate Authority

    Customer would like to use a custom Certificate as Certificate Authority.
    According to an internal KBA "Customer Upload of Signing Certificate" the CA Certificate needs to be a top-level Root CA.
    The customers CA Certificate is not a top-level Root CA, so he needs to be able to also import an Intermediate Certificate, and therefor requests this feature

    5 votes
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    3 comments  ·  Web Appliance  ·  Flag idea as inappropriate…  ·  Admin →
  2. Override button for blocked sites

    Reference community post :
    https://community.sophos.com/products/web-appliance/f/5/t/79013

    User would like to have an override button on the blocked web pages, where administrative users can simply enter their username, password and a time to temporarily override a blocked page.

    4 votes
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    0 comments  ·  Web Appliance  ·  Flag idea as inappropriate…  ·  Admin →
  3. Change the behavior of querying DNS server, which are serialize at the moment

    Customer figures that the SWA serializes DNS-queries and will only answer the 2nd when the 1st was answered or runs into a timeout.
    The other day a dDOS was run agains the teamviewer nameservers, which then completely blocked the SWA.

    URID[13516]: T=13516 7592 3 - [warn] aborting request after 44.039s with no SXL response
    URID[13516]: T=13516 7594 3 - [warn] aborting request after 44.038s with no SXL response
    URID[13516]: T=13516 7600 3 - [warn] aborting request after 44.038s with no SXL response
    /USR/SBIN/CRON[20335]: (root) CMD (TZ=GMT /usr/sbin/logrotate /etc/logrotate.conf)
    URID[13516]: T=13516 ------ 2 - Warning: LATE TIMEOUT: dns context 0 should…

    2 votes
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    0 comments  ·  Web Appliance  ·  Flag idea as inappropriate…  ·  Admin →
  4. Possibility to limit data of exported syslog

    Customer would like to be able to limit the data of the exported syslog, e.g. to have an option to only provide virus founds or blocked requests, but not all HTTP requests.
    These options should be available in the admin web interface.

    Sophtrac case [#6276455]

    1 vote
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    0 comments  ·  Web Appliance  ·  Flag idea as inappropriate…  ·  Admin →
  5. Missing header on Email Appliance when scanning PDF attachment

    Company and Contact Information
    Company: Melton Borough Council
    Contact: +44 01476 502455
    Sophos Partner (if applicable):

    Sophos Product Information
    Sophos Product:
    Version in Production:

    Feature Request Summary

    How will this new feature address your business requirements?:

    We have found that scan to email through our exchange server to our
    domain works fine but when it is destined for an external organisation and routed out via the Sophos Email Appliance the PDF attachment is included in the email as text.

    Upon comparing the header of the working and non working it shows that

    The non working one is missing the Boundary…

    1 vote
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    0 comments  ·  Flag idea as inappropriate…  ·  Admin →
  6. On reports shows what device a user is accessing a site from

    ompany: Heart of England NHS Trust

    Contact: Stephen Curwood

    Sophos Partner (if applicable): BMS

    Sophos Product Information

    Sophos Product: Sophos Web Management2 Appliance

    Version in Production: 4.2.1.1

    Feature Request Summary

    How will this new feature address your business requirements?:

    How would you rate the importance of this feature?; 1 = Critical, 5 = Nice-to-have: 2

    3 votes
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    0 comments  ·  Web Appliance  ·  Flag idea as inappropriate…  ·  Admin →
  7. When content is blocked, the log should detail the specifics

    When web content is blocked (IE: mal/jsredir-ae detected) which can be targeted in internet explorer. The specific details need to be shown in the logs. Our own site has such a problem.

    " Malware detected: 'Mal/JSRedir-AE' at 'www.harrisdigi.com';
    threat " Without the page loading, we cannot submit the sample. if the call was detailed we could identify the file, script, or offending plug-in.

    The same issue exists with clients when they report a site that used to be accessible. They request an exception or to turn off the service. this weakens the product.

    1 vote
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    0 comments  ·  Web Policy (Appliance and Endpoint)  ·  Flag idea as inappropriate…  ·  Admin →
  8. cocurrent users

    There is a part in dashboard that supposed to show the number of concurrent users and the number of concurrent users peak. Whenever I look into dashboard they shows 0
    I did open a ticket with support to ask for a fix and they route me to here to ask for a new feature.
    Basically I want to see how many users are trying to trigger Sophos rweb rules at a time. And a link that tells me what is the high bandwidth users, and who are the users that trying to go to denied websites.

    1 vote
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    0 comments  ·  Central Management  ·  Flag idea as inappropriate…  ·  Admin →
  9. On reports, set a customize time period

    Company: Barking, Havering and Redbridge University Hospitals NHS Trust

    Contact: Michael Motha
    michael.motha@bhrhospitals.nhs.uk

    Sophos Partner (if applicable):

    Sophos Product Information

    Sophos Product: Sophos Web Appliance

    Version in Production: v4.2.1.3

    Feature Request Summary

    How will this new feature address your business requirements?: Will enable more accurate reporting

    How would you rate the importance of this feature?; 1 = Critical, 5 = Nice-to-have: 3

    1 vote
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  10. Web Appliance: Ability to disable "certificate error " error message in the blockpage

    A customer don´t wants the "certificate error " error message in e.g. the blockpage to be displayed, as this only confuses users.

    As soon as a user requests a blocked HTTPS website, besides the Reason and the Site, the blockpage shows:

    ---
    If your browser displayed a certificate error before displaying this page, you may need to install the web protection certificate authority. Click here to download it.
    ---

    This message is shown, no matter if HTTPS scanning and/or certificate validation is active.
    It shows even if the appliances CA already is installed on the browser.
    In that case when…

    2 votes
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    0 comments  ·  Web Appliance  ·  Flag idea as inappropriate…  ·  Admin →
  11. ability to edit templates from GUI

    HTTPS Web Filter web message page for an Untrusted Website is providing our end-users with a hyperlink to add their own exception. Customer wants to be able to edit template to remove or alter the exception link
    case ref 5976126

    1 vote
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    0 comments  ·  Web Appliance  ·  Flag idea as inappropriate…  ·  Admin →
  12. Reporting

    Customers wants to customize reporting for example adding certain group of users under Top Users by browse time

    2 votes
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    0 comments  ·  Web Reporting  ·  Flag idea as inappropriate…  ·  Admin →
  13. Times at which websites were being accessed

    Ability to not only view sites visited & the amount of time spent, but also the times at which the sites were being accessed

    2 votes
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    0 comments  ·  Web Appliance  ·  Flag idea as inappropriate…  ·  Admin →
  14. Per site global bandwidth usage

    Reference community post :
    https://community.sophos.com/products/web-appliance/f/5/t/76569

    Client would like to be able to specify a single URL/website and look at the TOTAL bandwidth/volume/bytes consumed for everyone globally going through the web appliance.

    There is a fairly similar log but they cannot specify a single URL and can only go by top allowed/block websites.

    2 votes
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    0 comments  ·  Web Appliance  ·  Flag idea as inappropriate…  ·  Admin →
  15. Provide more detailed, graphical instructions on how to apply security settings

    You obviously have the Sophos system set to clear my problem with warnings. Then your system said to do it by manual adjustment. Huh?
    I tried to eliminate some of them tagged manual only, especially (Mal Drod ZP A) blocked but I failed.
    How about helping users understand the manual way to dump malware using pictures of the steps?

    1 vote
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    1 comment  ·  Flag idea as inappropriate…  ·  Admin →
  16. Alter time frequency related to SWA to SMA sync jobs

    As an admin I would like to increase time frequency related to SWA to SMA sync jobs.
    Issue come up when SMA and SWA are connected through MPLS, when managed SWAs are several, these operations overwhelm the MPLS line.

    The goal would be to have the possibility to alter the sync frequency so these data could flow into low peak times.

    5 votes
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    0 comments  ·  Central Management  ·  Flag idea as inappropriate…  ·  Admin →
  17. Allow additional policy exclude by domain in sophos email appliance

    Company and Contact Information
    > Company: IT Tralee
    > Contact: Padraig.dineen@staff.ittralee.ie
    > Sophos Partner (if applicable):

    > Sophos Product Information
    > Sophos Product: e-mail Appliance
    > Version in Production: 4.0.0

    > Feature Request Summary
    Allow policy exclude by domain

    > How will this new feature address your business requirements?:
    simplify policy

    > How would you rate the importance of this feature?; 1 = Critical, 5 =
    > Nice-to-have:

    1 vote
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  18. automatically download file after scanning

    it will be nice if file can be automatically downloaded after scanning without click on the "Click here to retrieve file".
    Another to raise this request is a file scanned by Sandstorm would be downloaded automatically.

    15 votes
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    0 comments  ·  Web Appliance  ·  Flag idea as inappropriate…  ·  Admin →
  19. Add a bandwidth throttling feature on Sophos Web Appliance

    Customer is requesting to add a bandwidth throttling feature on Sophos Web Appliance for then to manage bandwidth on their network.

    3 votes
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  20. Provide option for user to add quarantine reason on sophos email appliance

    Company and Contact Information

    Company: Motability

    Contact: 01279632141

    Sophos Partner (if applicable):

    Sophos Product Information

    Sophos Product: Sophos Email Appliance ES1100

    Version in Production: V 4.0.0.0

    Feature Request Summary We was wondering if there was a way to add our own field in the quarantined for reason We want to add DKIM to the
    check list

    This is so we can narrow down our searches for DKIM emails as we are getting a few blocked now and would like to be able to do a quick search each day to keep an eye on them

    How will this new feature…

    5 votes
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