Secure Web Gateway

Suggest, discuss, and vote on new ideas for Sophos Web Gateway. Complete web protection everywhere.

Secure Web Gateway

Suggest, discuss, and vote on new ideas for Sophos Web Gateway. Complete web protection everywhere.

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  1. SWA: customer would like to receive a copy of the 'support request'

    hi,
    customer said, that he would like to receive a copy of the message sent by the "support request via email", which can be used to send additional information from the appliance to the sophos tech support .

    Customer requested the option to receive a copy of the content to the email address he added in the related input mask.
    thanks!

    2 votes
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    0 comments  ·  Web Appliance  ·  Flag idea as inappropriate…  ·  Admin →
  2. when the firewall appears, allow it to have a option for turning it on or turning it off.

    When the firewall appears, allow it to have a option for turning it on or turning it off.

    2 votes
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    0 comments  ·  Web Policy (Appliance and Endpoint)  ·  Flag idea as inappropriate…  ·  Admin →
  3. Is there any to append custom data to the computers / servers registered within Sophos admin - Want to add Asset registration numbers to the

    Want to be ablet to append custom data fields to the computers / servers registered within Sophos Central -
    Want to add Asset registration numbers, contact number, etc. to the PC for our support guys.

    2 votes
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    0 comments  ·  Central Management  ·  Flag idea as inappropriate…  ·  Admin →
  4. SWA: Send email alert for infected hosts

    Customer would like an email alert to be sent, as soon as the SWA detects an infected host, as displayed on the dashboard.
    This would assure a faster investigation for machines that may be infected.

    2 votes
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    0 comments  ·  Web Appliance  ·  Flag idea as inappropriate…  ·  Admin →
  5. goto meeting

    Customer would like to request category specifically for remote such as GotoMeeting or similar application

    2 votes
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    0 comments  ·  Web Appliance  ·  Flag idea as inappropriate…  ·  Admin →
  6. Reflexion: CSV import more options

    Allow column for mailbox type (dist list, public folder) so its put in correct silo at time of import. Could me more intelligent too (auto combine first name/last name)

    1 vote
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    0 comments  ·  Flag idea as inappropriate…  ·  Admin →
  7. Reflexion: Backups on your end for all accounts

    Reflexion accounts backup with 14-day retention. Even daily .csv backup would be better than nothing and super small. Helpful in cases like today where AD Sync utility deleted all the accounts because Exchange was removed before we disabled AD Sync (migration to 365).

    1 vote
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    0 comments  ·  Central Management  ·  Flag idea as inappropriate…  ·  Admin →
  8. Reflexion: Allow whitelist/blacklist by IP addresses (and subject, top level domains)

    Please allow white and black listing by IP address, subject and top level domains.

    2 votes
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    0 comments  ·  Flag idea as inappropriate…  ·  Admin →
  9. On reports show the duration the user visited the URL

    On reports show the duration the user visited the URL

    Name of the Company: The Automotive Research Association of India

    3 votes
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    0 comments  ·  Web Appliance  ·  Flag idea as inappropriate…  ·  Admin →
  10. On Email Appliance to have a detailed reports

    On Email Appliance to have a detailed daily, weekly report for User receiving & Sent mail in Gmail , yahoo , and other Public email domain

    Name of the Company: The Automotive Research Association of India

    2 votes
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    0 comments  ·  Flag idea as inappropriate…  ·  Admin →
  11. Scan large file over 800 MB

    Company and Contact Information

    Company: Parmalat Australia

    Contact: Douglas Ellis07 38400 264

    Sophos Partner (if applicable): Global agreement

    Sophos Product Information

    Sophos Product: Sophos Web Appliance

    Version in Production:4.2.1.3

    Feature Request Summary

    How will this new feature address your business requirements?: We are getting large documents and pdf files sometimes into multiple gigabytes in zip files, as well as applications. Which are critical to our business. Having the ability to scan files over 800mb
    or a appliance that can be used to offload these scans would allow our users to get these files without IT having to connect to an…

    2 votes
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    0 comments  ·  Web Appliance  ·  Flag idea as inappropriate…  ·  Admin →
  12. SWA: Add support as a web application Skype Web (https://web.skype.com)

    Add support to Allow Skype Web (https://web.skype.com) in the "Web Applications" instead of allowing the whole category: chat.

    4 votes
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    Under Review  ·  1 comment  ·  Web Appliance  ·  Flag idea as inappropriate…  ·  Admin →
  13. Web Appliance: Support Intermediate Certificates for Certificate Authority

    Customer would like to use a custom Certificate as Certificate Authority.
    According to an internal KBA "Customer Upload of Signing Certificate" the CA Certificate needs to be a top-level Root CA.
    The customers CA Certificate is not a top-level Root CA, so he needs to be able to also import an Intermediate Certificate, and therefor requests this feature

    5 votes
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    3 comments  ·  Web Appliance  ·  Flag idea as inappropriate…  ·  Admin →
  14. Override button for blocked sites

    Reference community post :
    https://community.sophos.com/products/web-appliance/f/5/t/79013

    User would like to have an override button on the blocked web pages, where administrative users can simply enter their username, password and a time to temporarily override a blocked page.

    4 votes
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    0 comments  ·  Web Appliance  ·  Flag idea as inappropriate…  ·  Admin →
  15. Change the behavior of querying DNS server, which are serialize at the moment

    Customer figures that the SWA serializes DNS-queries and will only answer the 2nd when the 1st was answered or runs into a timeout.
    The other day a dDOS was run agains the teamviewer nameservers, which then completely blocked the SWA.

    URID[13516]: T=13516 7592 3 - [warn] aborting request after 44.039s with no SXL response
    URID[13516]: T=13516 7594 3 - [warn] aborting request after 44.038s with no SXL response
    URID[13516]: T=13516 7600 3 - [warn] aborting request after 44.038s with no SXL response
    /USR/SBIN/CRON[20335]: (root) CMD (TZ=GMT /usr/sbin/logrotate /etc/logrotate.conf)
    URID[13516]: T=13516 ------ 2 - Warning: LATE TIMEOUT: dns context 0 should…

    2 votes
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    0 comments  ·  Web Appliance  ·  Flag idea as inappropriate…  ·  Admin →
  16. Possibility to limit data of exported syslog

    Customer would like to be able to limit the data of the exported syslog, e.g. to have an option to only provide virus founds or blocked requests, but not all HTTP requests.
    These options should be available in the admin web interface.

    Sophtrac case [#6276455]

    1 vote
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    0 comments  ·  Web Appliance  ·  Flag idea as inappropriate…  ·  Admin →
  17. Missing header on Email Appliance when scanning PDF attachment

    Company and Contact Information
    Company: Melton Borough Council
    Contact: +44 01476 502455
    Sophos Partner (if applicable):

    Sophos Product Information
    Sophos Product:
    Version in Production:

    Feature Request Summary

    How will this new feature address your business requirements?:

    We have found that scan to email through our exchange server to our
    domain works fine but when it is destined for an external organisation and routed out via the Sophos Email Appliance the PDF attachment is included in the email as text.

    Upon comparing the header of the working and non working it shows that

    The non working one is missing the Boundary…

    1 vote
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    0 comments  ·  Flag idea as inappropriate…  ·  Admin →
  18. On reports shows what device a user is accessing a site from

    ompany: Heart of England NHS Trust

    Contact: Stephen Curwood

    Sophos Partner (if applicable): BMS

    Sophos Product Information

    Sophos Product: Sophos Web Management2 Appliance

    Version in Production: 4.2.1.1

    Feature Request Summary

    How will this new feature address your business requirements?:

    How would you rate the importance of this feature?; 1 = Critical, 5 = Nice-to-have: 2

    3 votes
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    0 comments  ·  Web Appliance  ·  Flag idea as inappropriate…  ·  Admin →
  19. When content is blocked, the log should detail the specifics

    When web content is blocked (IE: mal/jsredir-ae detected) which can be targeted in internet explorer. The specific details need to be shown in the logs. Our own site has such a problem.

    " Malware detected: 'Mal/JSRedir-AE' at 'www.harrisdigi.com';
    threat " Without the page loading, we cannot submit the sample. if the call was detailed we could identify the file, script, or offending plug-in.

    The same issue exists with clients when they report a site that used to be accessible. They request an exception or to turn off the service. this weakens the product.

    1 vote
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    0 comments  ·  Web Policy (Appliance and Endpoint)  ·  Flag idea as inappropriate…  ·  Admin →
  20. cocurrent users

    There is a part in dashboard that supposed to show the number of concurrent users and the number of concurrent users peak. Whenever I look into dashboard they shows 0
    I did open a ticket with support to ask for a fix and they route me to here to ask for a new feature.
    Basically I want to see how many users are trying to trigger Sophos rweb rules at a time. And a link that tells me what is the high bandwidth users, and who are the users that trying to go to denied websites.

    1 vote
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    0 comments  ·  Central Management  ·  Flag idea as inappropriate…  ·  Admin →
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