Secure Web Gateway

Suggest, discuss, and vote on new ideas for Sophos Web Gateway. Complete web protection everywhere.

Secure Web Gateway

Suggest, discuss, and vote on new ideas for Sophos Web Gateway. Complete web protection everywhere.

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  1. Reflexion: Backups on your end for all accounts

    Reflexion accounts backup with 14-day retention. Even daily .csv backup would be better than nothing and super small. Helpful in cases like today where AD Sync utility deleted all the accounts because Exchange was removed before we disabled AD Sync (migration to 365).

    1 vote
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      0 comments  ·  Central Management  ·  Flag idea as inappropriate…  ·  Admin →
    • Reflexion: Allow whitelist/blacklist by IP addresses (and subject, top level domains)

      Please allow white and black listing by IP address, subject and top level domains.

      2 votes
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        0 comments  ·  Flag idea as inappropriate…  ·  Admin →
      • On reports show the duration the user visited the URL

        On reports show the duration the user visited the URL

        Name of the Company: The Automotive Research Association of India

        3 votes
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          0 comments  ·  Web Appliance  ·  Flag idea as inappropriate…  ·  Admin →
        • On Email Appliance to have a detailed reports

          On Email Appliance to have a detailed daily, weekly report for User receiving & Sent mail in Gmail , yahoo , and other Public email domain

          Name of the Company: The Automotive Research Association of India

          2 votes
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            0 comments  ·  Flag idea as inappropriate…  ·  Admin →
          • Scan large file over 800 MB

            Company and Contact Information

            Company: Parmalat Australia

            Contact: Douglas Ellis07 38400 264

            Sophos Partner (if applicable): Global agreement

            Sophos Product Information

            Sophos Product: Sophos Web Appliance

            Version in Production:4.2.1.3

            Feature Request Summary

            How will this new feature address your business requirements?: We are getting large documents and pdf files sometimes into multiple gigabytes in zip files, as well as applications. Which are critical to our business. Having the ability to scan files over 800mb
            or a appliance that can be used to offload these scans would allow our users to get these files without IT having to connect to an…

            2 votes
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              0 comments  ·  Web Appliance  ·  Flag idea as inappropriate…  ·  Admin →
            • SWA: Add support as a web application Skype Web (https://web.skype.com)

              Add support to Allow Skype Web (https://web.skype.com) in the "Web Applications" instead of allowing the whole category: chat.

              3 votes
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                Under Review  ·  1 comment  ·  Web Appliance  ·  Flag idea as inappropriate…  ·  Admin →
              • Web Appliance: Support Intermediate Certificates for Certificate Authority

                Customer would like to use a custom Certificate as Certificate Authority.
                According to an internal KBA "Customer Upload of Signing Certificate" the CA Certificate needs to be a top-level Root CA.
                The customers CA Certificate is not a top-level Root CA, so he needs to be able to also import an Intermediate Certificate, and therefor requests this feature

                5 votes
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                  3 comments  ·  Web Appliance  ·  Flag idea as inappropriate…  ·  Admin →
                • Override button for blocked sites

                  Reference community post :
                  https://community.sophos.com/products/web-appliance/f/5/t/79013

                  User would like to have an override button on the blocked web pages, where administrative users can simply enter their username, password and a time to temporarily override a blocked page.

                  4 votes
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                    0 comments  ·  Web Appliance  ·  Flag idea as inappropriate…  ·  Admin →
                  • Change the behavior of querying DNS server, which are serialize at the moment

                    Customer figures that the SWA serializes DNS-queries and will only answer the 2nd when the 1st was answered or runs into a timeout.
                    The other day a dDOS was run agains the teamviewer nameservers, which then completely blocked the SWA.

                    URID[13516]: T=13516 7592 3 - [warn] aborting request after 44.039s with no SXL response
                    URID[13516]: T=13516 7594 3 - [warn] aborting request after 44.038s with no SXL response
                    URID[13516]: T=13516 7600 3 - [warn] aborting request after 44.038s with no SXL response
                    /USR/SBIN/CRON[20335]: (root) CMD (TZ=GMT /usr/sbin/logrotate /etc/logrotate.conf)
                    URID[13516]: T=13516 ------ 2 - Warning: LATE TIMEOUT: dns context 0 should…

                    2 votes
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                      0 comments  ·  Web Appliance  ·  Flag idea as inappropriate…  ·  Admin →
                    • Possibility to limit data of exported syslog

                      Customer would like to be able to limit the data of the exported syslog, e.g. to have an option to only provide virus founds or blocked requests, but not all HTTP requests.
                      These options should be available in the admin web interface.

                      Sophtrac case [#6276455]

                      1 vote
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                        0 comments  ·  Web Appliance  ·  Flag idea as inappropriate…  ·  Admin →
                      • Missing header on Email Appliance when scanning PDF attachment

                        Company and Contact Information
                        Company: Melton Borough Council
                        Contact: +44 01476 502455
                        Sophos Partner (if applicable):

                        Sophos Product Information
                        Sophos Product:
                        Version in Production:

                        Feature Request Summary

                        How will this new feature address your business requirements?:

                        We have found that scan to email through our exchange server to our
                        domain works fine but when it is destined for an external organisation and routed out via the Sophos Email Appliance the PDF attachment is included in the email as text.

                        Upon comparing the header of the working and non working it shows that

                        The non working one is missing the Boundary…

                        1 vote
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                          0 comments  ·  Flag idea as inappropriate…  ·  Admin →
                        • On reports shows what device a user is accessing a site from

                          ompany: Heart of England NHS Trust

                          Contact: Stephen Curwood

                          Sophos Partner (if applicable): BMS

                          Sophos Product Information

                          Sophos Product: Sophos Web Management2 Appliance

                          Version in Production: 4.2.1.1

                          Feature Request Summary

                          How will this new feature address your business requirements?:

                          How would you rate the importance of this feature?; 1 = Critical, 5 = Nice-to-have: 2

                          3 votes
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                            0 comments  ·  Web Appliance  ·  Flag idea as inappropriate…  ·  Admin →
                          • When content is blocked, the log should detail the specifics

                            When web content is blocked (IE: mal/jsredir-ae detected) which can be targeted in internet explorer. The specific details need to be shown in the logs. Our own site has such a problem.

                            " Malware detected: 'Mal/JSRedir-AE' at 'www.harrisdigi.com';
                            threat " Without the page loading, we cannot submit the sample. if the call was detailed we could identify the file, script, or offending plug-in.

                            The same issue exists with clients when they report a site that used to be accessible. They request an exception or to turn off the service. this weakens the product.

                            1 vote
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                              0 comments  ·  Web Policy (Appliance and Endpoint)  ·  Flag idea as inappropriate…  ·  Admin →
                            • cocurrent users

                              There is a part in dashboard that supposed to show the number of concurrent users and the number of concurrent users peak. Whenever I look into dashboard they shows 0
                              I did open a ticket with support to ask for a fix and they route me to here to ask for a new feature.
                              Basically I want to see how many users are trying to trigger Sophos rweb rules at a time. And a link that tells me what is the high bandwidth users, and who are the users that trying to go to denied websites.

                              1 vote
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                                0 comments  ·  Central Management  ·  Flag idea as inappropriate…  ·  Admin →
                              • On reports, set a customize time period

                                Company: Barking, Havering and Redbridge University Hospitals NHS Trust

                                Contact: Michael Motha
                                michael.motha@bhrhospitals.nhs.uk

                                Sophos Partner (if applicable):

                                Sophos Product Information

                                Sophos Product: Sophos Web Appliance

                                Version in Production: v4.2.1.3

                                Feature Request Summary

                                How will this new feature address your business requirements?: Will enable more accurate reporting

                                How would you rate the importance of this feature?; 1 = Critical, 5 = Nice-to-have: 3

                                1 vote
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                                  0 comments  ·  Flag idea as inappropriate…  ·  Admin →
                                • Web Appliance: Ability to disable "certificate error " error message in the blockpage

                                  A customer don´t wants the "certificate error " error message in e.g. the blockpage to be displayed, as this only confuses users.

                                  As soon as a user requests a blocked HTTPS website, besides the Reason and the Site, the blockpage shows:

                                  ---
                                  If your browser displayed a certificate error before displaying this page, you may need to install the web protection certificate authority. Click here to download it.
                                  ---

                                  This message is shown, no matter if HTTPS scanning and/or certificate validation is active.
                                  It shows even if the appliances CA already is installed on the browser.
                                  In that case when…

                                  1 vote
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                                    0 comments  ·  Web Appliance  ·  Flag idea as inappropriate…  ·  Admin →
                                  • ability to edit templates from GUI

                                    HTTPS Web Filter web message page for an Untrusted Website is providing our end-users with a hyperlink to add their own exception. Customer wants to be able to edit template to remove or alter the exception link
                                    case ref 5976126

                                    1 vote
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                                      0 comments  ·  Web Appliance  ·  Flag idea as inappropriate…  ·  Admin →
                                    • Reporting

                                      Customers wants to customize reporting for example adding certain group of users under Top Users by browse time

                                      2 votes
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                                        0 comments  ·  Web Reporting  ·  Flag idea as inappropriate…  ·  Admin →
                                      • Times at which websites were being accessed

                                        Ability to not only view sites visited & the amount of time spent, but also the times at which the sites were being accessed

                                        2 votes
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                                          0 comments  ·  Web Appliance  ·  Flag idea as inappropriate…  ·  Admin →
                                        • Per site global bandwidth usage

                                          Reference community post :
                                          https://community.sophos.com/products/web-appliance/f/5/t/76569

                                          Client would like to be able to specify a single URL/website and look at the TOTAL bandwidth/volume/bytes consumed for everyone globally going through the web appliance.

                                          There is a fairly similar log but they cannot specify a single URL and can only go by top allowed/block websites.

                                          2 votes
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                                            0 comments  ·  Web Appliance  ·  Flag idea as inappropriate…  ·  Admin →
                                          • Don't see your idea?

                                          Feedback and Knowledge Base

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