Time should include one thousandth of a second when searching user web history. When endpoint security products detect malicious web activity it would be helpful to have the Web Gateway display to the thousandth of a second in the Date/Time column so we can match the time with the event that occurred on endpoint security. That way we can block the URL by adding it to the local site list. I know the Web Gateway can do this because I see this detail in my SIEM when the Web Gateway sends events to the SIEM.
Thank you!

The ability to block newly registered websites would be great. So many new sites are created with malicious intent. Say 30 days or 60 days. The Sophos Firewall has the ability to do this, so should the Web Gateway.
Thanks!

We have customer here requesting to have option to enable quarantine summary to specific users only

If possible, delete a specific user's proxy logs without deleting the logs of the others

It would be very useful to have a tool to download and view the configuration fo the web appllainces, mainly the policy configuration.

Right now it seems the only way to get the policy configuration is to extract the policy.xml file from a backup but it's nearly unreadable

I'd suggest removing the Web Gateway logs readability and search from the Help Desk and Read-only Roles. I need help desk folks to be able to troubleshoot the end-point by disabling the tamper protection, call into support, etc. What I don't want is the ability for all the help desk personnel to see and search the browsing history of any user, especially VIPs. Is there already a way to do this?

Audit/System configuration log in order to determine when changes are made by a user. The log should be able to identify time of access to the web appliance, who accessed it, and what changes to the appliance, policies, and other configurations were made by that user. The report/log should also would be useful if the Administrator could export the log (i.e PDF, CSV, etc)

Currently if a user has a problem with a certain site because a file type is blocked it is not displayed in the reports.

So have to investigate this in the syslog if you have set it up or call Sophos support which takes too much time.

Can the reason for the file type block be added in the reports?

Product "Email Appliance" is not available so posting it hear instead.
Sometimes we receive e-mails which have the headers "Disposition-Notification-To: " and "Return-Receipt-To: " set.
I would like to remove those 2 headers (only for certain recipients) and sent the mail through.

Hi Team,

There are various problems in terms of performance of Sophos Virtual Web Appliance hardware version vmx4.

Its always better to be on latest version for better efficiency and performance.

Our environment recommended to upgrade the Sophos Web Appliance hardware version from vmx4 to VMX10 but Unfortunately the vmx10 officially you have not tested the hardware version 10 with the Sophos Web Appliance.

and its not recommended as of now. could you please test the vmx10 version and make it officially supported

Regards
Tajudeen

sir,
I am not able to connect with some of the sites like moneycontrol.com, karvyonline.com. these sites are only for stock trading nothing else. And I am investor in share market and I want to watch those sites regularly as it is my field of studying and also I am having financial interests in them. kindly remove the blockage to access them, so could I use them.
thanking you

Hi guys,

at the moment it is only possible to block ALL encrypted and unscannable files under Filtering Options -> Misc

It would be great to get an option in the Exceptions to deactivate the blocking for encrypted files by URL.

The standard Web Gateway install exhibits the following behaviour that really should be fixed.

Revoked leaf certificate - treats as trusted.
Bad HPKP pin - treats as trusted.
SHA-1 signed certificate - treats as trusted.
Invalid SCT - treats as trusted.

I mean come on, not checking for revoked certificates is pathetic in what's meant to be a security product.

Set the maximum Downlaod-Size of File in Rules.
We want to set a Rule for Users or IPs that control the max. Size of a Download-File. e. g. is not allowed to Download a File with over 25MB.
In SiteKiosk we can set this Option, but when the Sophos Web Appliance is used as Proxy, the Download starts and get the hole File (e. g. 100MB) and then SiteKiosk can say: No, Download is to large ...

Generic Block for local site list.

This came up when trying to block a website for all our sites except for one.
Additional policy was created to allow the site, but to block other sites we changed the Category to something that was blocked. This does not indicate the correct reason.

Unable to use global block tag as it has higher precedence.

The ability to modify the syslog output would be a great feature so that we can tailor that output to a format that works best with our SIEM.

Currently, only the username is included in the syslog output. Please add in the source ip as well.

Being able to run reports on individual users for total browse time during a day, or other period of time, is a pretty standard report on most any other web filter and is painfully lacking in the Cloud Web Gateway. This is a pretty common request from HR departments to get an idea if someone is not managing their time appropriately. The report should be based on activity to get an idea of how long someone was actively browsing web pages.

Adding the ability to add a stamp to email above the text as a warning example "Warning Do not open attachment or click on links from people you do not know or untrusted sources"