Secure Web Gateway

Suggest, discuss, and vote on new ideas for Sophos Web Gateway. Complete web protection everywhere.

Secure Web Gateway

Suggest, discuss, and vote on new ideas for Sophos Web Gateway. Complete web protection everywhere.

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  1. Customized reporting option to tie UserID with logged IP

    Customized reporting option to tie UserID with logged IP information when performing a Search By User or the ability to create enhanced custom reports by date and time with any fields within the database for correlation of usable data for various events.

    2 votes
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      0 comments  ·  Web Reporting  ·  Flag idea as inappropriate…  ·  Admin →
    • HTML 5 support

      The ability of the Web Appliance to identify itself to a web site as a specific level of browser dependant on the requesting client connection. As a minimum, the ability to identify itself as a HTML5 compliant browser

      1 vote
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        Awaiting reply from Submitter  ·  0 comments  ·  Flag idea as inappropriate…  ·  Admin →
      • WCCP to listen on port 2048 to work with Fortinet Firewall

        Customer would like to have the SWA listen on port 2048 so it would work with Fortinet firewall. This is to establish WCCP GRE Tunnel with the Fortigate Firewall.

        3 votes
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          0 comments  ·  Web Appliance  ·  Flag idea as inappropriate…  ·  Admin →
        • Ability to customize the "Submit request" page

          When going to a blocked page, if "Allow user feedback" is enabled in the policy, users are able to "Submit request" to the administrator.

          The "Submit request" page cannot be customized; it would be nice if you could do that.

          2 votes
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            1 comment  ·  Flag idea as inappropriate…  ·  Admin →
          • Enable Data Loss controls by user/group

            At present, Data Loss controls (Webmail, Blogs & Forums posting) are globally configured for all users. Make them configurable by policy.

            1 vote
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              0 comments  ·  Web Appliance  ·  Flag idea as inappropriate…  ·  Admin →
            • Send TCP-KeepAlive Packets

              When Scanning files the Appliance should send TCP-Keep-Alive packets in order for clients to see that the connection did not go stale.
              Customer would like to have a choice of either the patience page, tcp-keep-alive, or nothing. Selection could be made on the Configuration->Notification Page Options Page

              7 votes
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                0 comments  ·  Web Appliance  ·  Flag idea as inappropriate…  ·  Admin →
              • Change user request-email address

                When a user requests a page or want to have a category changed, the email address where the request is going to should be configurable (instead of going to the alert recipients in general)
                It also could be usefull for other customers using role based management to send user request mails e.g. to a helpdesk admin, and not to the appliance admin.

                7 votes
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                  Under Review  ·  0 comments  ·  Web Appliance  ·  Flag idea as inappropriate…  ·  Admin →
                • Reporting: Report based on primary site visited

                  In the web appliance reporting, for non technical users, the reporting is very misleading. When a user goes to a web site such as 'www.yahoo.com', not only does yahoo.com appear in the reports, but if there is a Facebook "like" button that is retrieved from facebook.com, facebook.com will also appear on the report. I would like the report to show only what was clicked on (e.g. a link or bookmark) or typed in the address bar.

                  In situations where the report may be used for HR or legal action, the web appliance reports make it difficult to use…

                  2 votes
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                    0 comments  ·  Web Reporting  ·  Flag idea as inappropriate…  ·  Admin →
                  • Add hyperlink from PUA User Submissions to Download Options

                    Add a visible hyperlink from PUA User Submissions section to Configuration -> Download Options. It is difficult for those new to the web appliance to know where already authorized PUAs are located. Especially since they disappear from User Submissions after a decision is made.

                    1 vote
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                      0 comments  ·  Web Appliance  ·  Flag idea as inappropriate…  ·  Admin →
                    • IPv6 Support

                      We've had multiple customers requesting updates on when the web appliance will include IPv6 Support.

                      5 votes
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                        0 comments  ·  Web Appliance  ·  Flag idea as inappropriate…  ·  Admin →
                      • Advanced settings for "Search Term Alerts"

                        Currently we're seeing a lot of customers that experience multiple emails when using the "Search Term Alerts" feature on the web appliance due to instant search which is enabled by default on sites such as google. Ie, customers are receiving an email for each letter typed into the search bar.

                        1 vote
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                          0 comments  ·  Web Appliance  ·  Flag idea as inappropriate…  ·  Admin →
                        • AD: User idenfication via an endpoint software agent

                          We want a Directory Agent that we could install on our Domain PC's and MAC's that will notify the "in-line or bridged mode" WS1100 of who's logged in regardless of what browser they are using. This is highly needed because of all the types of browsers now on the market, NTLM does not play nice with all of them. Consequently, IE is the only one that pushes settings via GPO. Rather then using that, we'd much rather just have an agent that we can install on the machines.

                          For any device not running the agent, have a web authentication popup…

                          1 vote
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                            0 comments  ·  Web Appliance  ·  Flag idea as inappropriate…  ·  Admin →
                          • Reporting: Exclude some substrings matches from Search Terms

                            In the Reports --> "Search Terms", selectively exclude some matches (while still including substring matches). As an example, keep "sex" as a search term, but exclude "Sussex" (while still keeping "Include substring matches").

                            1 vote
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                              0 comments  ·  Web Appliance  ·  Flag idea as inappropriate…  ·  Admin →
                            • User/device throttling based on Username/IP/MAC address/Hostname

                              eature Request Summary – user/device throttling / prioritization allowing admins to set up polices on a per computer (hostname, MAC or IP) AD user/group basis to restrict download speeds to conserve bandwidth. Also be able to prioritize traffic like windows updates lower during high traffic/production times

                              How will this new feature address your business requirements? – More users are using MORE bandwidth. Example: If there’s a class researching a topic on youtube and a study hall playing games, I would like to easily place a throttle on the gamers that gives the youtube users more priority. Example 2: user brings…

                              3 votes
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                                1 comment  ·  Web Appliance  ·  Flag idea as inappropriate…  ·  Admin →
                              • A flag in /log/sophos_log that shows search term results

                                It would be nice if there was a new logged item in the /log/sophos_log file that points out what users are searching for. Something like search_term=test1

                                This way if the customer uses a syslog server, he can setup something to pull all search results based on user or just general query. Raymond James requested this.

                                1 vote
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                                  0 comments  ·  Web Appliance  ·  Flag idea as inappropriate…  ·  Admin →
                                • Higher resolution sizing of GUI

                                  Customer would like the GUI to scale for higher resolution monitors so they can see more infromation on the search and reporting screens.

                                  3 votes
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                                    0 comments  ·  Web Appliance  ·  Flag idea as inappropriate…  ·  Admin →
                                  • SNMP monitoring on the Web appliance

                                    Implementing SNMP to get all critical information from CPU, HDD, Memory and NW Card. If it is possible to get the counters from the status page that would be very nice.

                                    We must have all our systems in production in our network monitoring system to get the relevant information needed for SLA and capacity planning. SNMP is the preferred method for doing this.

                                    33 votes
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                                      3 comments  ·  Web Appliance  ·  Flag idea as inappropriate…  ·  Admin →
                                    • Data Leakage coaching page

                                      Feature Request Summary Ability to display a coaching page advising of potential risks of data leakage when using web-based e-mail accounts allowing the user to proceed at their own discretion without any further coaching pages preventing content from being displayed. Alternatively, if the Global Policy, Data Leakage Prevention, Webmail Control policy could be made more granular this would probably meet our needs.

                                      How will this new feature address your business requirements? We have an information governance requirement to prevent identifiable data from leaving the NHS Trust without encryption. Such features would allow us to properly warn users of the potential…

                                      2 votes
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                                        0 comments  ·  Web Appliance  ·  Flag idea as inappropriate…  ·  Admin →
                                      • Ability to exclude domains/sub-domains from reporting

                                        Customer uses Google app and would like reporting for google.com, but not docs.google.com and mail.google.com for example.

                                        2 votes
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                                          0 comments  ·  Web Appliance  ·  Flag idea as inappropriate…  ·  Admin →
                                        • Add applications to the exempt list under AD

                                          Add 3plearning sites (mathletics, spellodrome) to the exempt list under active directory.

                                          2 votes
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                                            0 comments  ·  Web Appliance  ·  Flag idea as inappropriate…  ·  Admin →
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