Secure Web Gateway

Suggest, discuss, and vote on new ideas for Sophos Web Gateway. Complete web protection everywhere.

Secure Web Gateway

Suggest, discuss, and vote on new ideas for Sophos Web Gateway. Complete web protection everywhere.

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  1. Categorization: Dynamic categorization for objectionable content

    Dynamic categorization is required to allow blocking of sites that contain objectionable content but are not categorized as such.

    For example, in some cases customers find that allowing Uncategorized sites exposes users to objectionable content, but blocking Uncategorized sites blocks sites they need to access.

    There are also situations where objectionable content might appear on categorized sites, which can be particularly problematic for school environments.

    17 votes
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      0 comments  ·  URL Categorization  ·  Flag idea as inappropriate…  ·  Admin →
    • "Allow user feedback" that is anonymous

      The American Civil Liberties Union successfully filed suit against a school district for not allowing anonymous submission for changes to blocked web sites. I am requesting that under “Allow User Feedback” that the request come in anonymously even when Active Directory / eDirectory authentication is enabled.

      What would you like this new feature to be/do? Allow anonymous submission for changes to blocked websites when “Allow User Feedback” is enabled and LDAP authentication is enabled.

      How will this new feature address your business requirements? It will allow us to comply with the legal requirements of the United States and Washington State.

      1 vote
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        0 comments  ·  Web Policy (Appliance and Endpoint)  ·  Flag idea as inappropriate…  ·  Admin →
      • Create a master group of PRODUCTIVITY LOSS that is comprised of sub groups of all the categories, so that reports can be run

        Site have a WEB Appliance (hardware WS5000) and need to:
        Create a master group of PRODUCTIVITY LOSS that is comprised of sub groups of all the categories, so that reports can be run
        (ie How long has Joe Bloggs been on non work related sites?)

        2 votes
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          1 comment  ·  Web Reporting  ·  Flag idea as inappropriate…  ·  Admin →
        • Reporting: Report on a time band across multiple days

          For example, be able to run a report for bandwidth utilization that covers only the hours 8:00 AM to 4:00 PM.

          2 votes
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            0 comments  ·  Web Reporting  ·  Flag idea as inappropriate…  ·  Admin →
          • Reporting: Users with top blocked request

            I would like to run a report that will list all users by blocked request. This will allow administrators to see users who are attempting to bypass the filtering, and or have a compromised machine.

            New custom report >> Available Reports: Users >> Today >> All Departments >> With the Action "Blocked" and then be able to sort by Requests.

            3 votes
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              0 comments  ·  Web Reporting  ·  Flag idea as inappropriate…  ·  Admin →
            • Reporting: Reports by Tag, showing results of search by Tag on Local Site List.

              Creating Reports by Tag, showing the same results of search by Tag, using "Show filters" option, on Local Site List, but with the original Category and Risk Class shown for each site found.

              Customer's business needs are:
              - when the employee who checks Appliance Reports for Italian law compliance went to Cariparma, when he saw that a huge numbers of sites could be added to Local Site List, assigning tags, recategorizing them and overriding risk class, he told them he needs the results of searching Local Site List by tag, thanks to 'Show filters' option, as a Report and with…

              3 votes
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                0 comments  ·  Web Appliance  ·  Flag idea as inappropriate…  ·  Admin →
              • Customized reporting option to tie UserID with logged IP

                Customized reporting option to tie UserID with logged IP information when performing a Search By User or the ability to create enhanced custom reports by date and time with any fields within the database for correlation of usable data for various events.

                2 votes
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                  0 comments  ·  Web Reporting  ·  Flag idea as inappropriate…  ·  Admin →
                • HTML 5 support

                  The ability of the Web Appliance to identify itself to a web site as a specific level of browser dependant on the requesting client connection. As a minimum, the ability to identify itself as a HTML5 compliant browser

                  1 vote
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                    Awaiting reply from Submitter  ·  0 comments  ·  Flag idea as inappropriate…  ·  Admin →
                  • WCCP to listen on port 2048 to work with Fortinet Firewall

                    Customer would like to have the SWA listen on port 2048 so it would work with Fortinet firewall. This is to establish WCCP GRE Tunnel with the Fortigate Firewall.

                    3 votes
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                      0 comments  ·  Web Appliance  ·  Flag idea as inappropriate…  ·  Admin →
                    • Ability to customize the "Submit request" page

                      When going to a blocked page, if "Allow user feedback" is enabled in the policy, users are able to "Submit request" to the administrator.

                      The "Submit request" page cannot be customized; it would be nice if you could do that.

                      2 votes
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                        1 comment  ·  Flag idea as inappropriate…  ·  Admin →
                      • Enable Data Loss controls by user/group

                        At present, Data Loss controls (Webmail, Blogs & Forums posting) are globally configured for all users. Make them configurable by policy.

                        1 vote
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                          0 comments  ·  Web Appliance  ·  Flag idea as inappropriate…  ·  Admin →
                        • Send TCP-KeepAlive Packets

                          When Scanning files the Appliance should send TCP-Keep-Alive packets in order for clients to see that the connection did not go stale.
                          Customer would like to have a choice of either the patience page, tcp-keep-alive, or nothing. Selection could be made on the Configuration->Notification Page Options Page

                          7 votes
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                            0 comments  ·  Web Appliance  ·  Flag idea as inappropriate…  ·  Admin →
                          • Change user request-email address

                            When a user requests a page or want to have a category changed, the email address where the request is going to should be configurable (instead of going to the alert recipients in general)
                            It also could be usefull for other customers using role based management to send user request mails e.g. to a helpdesk admin, and not to the appliance admin.

                            7 votes
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                              Under Review  ·  0 comments  ·  Web Appliance  ·  Flag idea as inappropriate…  ·  Admin →
                            • Reporting: Report based on primary site visited

                              In the web appliance reporting, for non technical users, the reporting is very misleading. When a user goes to a web site such as 'www.yahoo.com', not only does yahoo.com appear in the reports, but if there is a Facebook "like" button that is retrieved from facebook.com, facebook.com will also appear on the report. I would like the report to show only what was clicked on (e.g. a link or bookmark) or typed in the address bar.

                              In situations where the report may be used for HR or legal action, the web appliance reports make it difficult to use…

                              2 votes
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                                0 comments  ·  Web Reporting  ·  Flag idea as inappropriate…  ·  Admin →
                              • Add hyperlink from PUA User Submissions to Download Options

                                Add a visible hyperlink from PUA User Submissions section to Configuration -> Download Options. It is difficult for those new to the web appliance to know where already authorized PUAs are located. Especially since they disappear from User Submissions after a decision is made.

                                1 vote
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                                  0 comments  ·  Web Appliance  ·  Flag idea as inappropriate…  ·  Admin →
                                • IPv6 Support

                                  We've had multiple customers requesting updates on when the web appliance will include IPv6 Support.

                                  5 votes
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                                    0 comments  ·  Web Appliance  ·  Flag idea as inappropriate…  ·  Admin →
                                  • Advanced settings for "Search Term Alerts"

                                    Currently we're seeing a lot of customers that experience multiple emails when using the "Search Term Alerts" feature on the web appliance due to instant search which is enabled by default on sites such as google. Ie, customers are receiving an email for each letter typed into the search bar.

                                    1 vote
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                                      0 comments  ·  Web Appliance  ·  Flag idea as inappropriate…  ·  Admin →
                                    • AD: User idenfication via an endpoint software agent

                                      We want a Directory Agent that we could install on our Domain PC's and MAC's that will notify the "in-line or bridged mode" WS1100 of who's logged in regardless of what browser they are using. This is highly needed because of all the types of browsers now on the market, NTLM does not play nice with all of them. Consequently, IE is the only one that pushes settings via GPO. Rather then using that, we'd much rather just have an agent that we can install on the machines.

                                      For any device not running the agent, have a web authentication popup…

                                      1 vote
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                                        0 comments  ·  Web Appliance  ·  Flag idea as inappropriate…  ·  Admin →
                                      • Reporting: Exclude some substrings matches from Search Terms

                                        In the Reports --> "Search Terms", selectively exclude some matches (while still including substring matches). As an example, keep "sex" as a search term, but exclude "Sussex" (while still keeping "Include substring matches").

                                        1 vote
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                                          0 comments  ·  Web Appliance  ·  Flag idea as inappropriate…  ·  Admin →
                                        • User/device throttling based on Username/IP/MAC address/Hostname

                                          eature Request Summary – user/device throttling / prioritization allowing admins to set up polices on a per computer (hostname, MAC or IP) AD user/group basis to restrict download speeds to conserve bandwidth. Also be able to prioritize traffic like windows updates lower during high traffic/production times

                                          How will this new feature address your business requirements? – More users are using MORE bandwidth. Example: If there’s a class researching a topic on youtube and a study hall playing games, I would like to easily place a throttle on the gamers that gives the youtube users more priority. Example 2: user brings…

                                          3 votes
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                                            1 comment  ·  Web Appliance  ·  Flag idea as inappropriate…  ·  Admin →
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