Secure Web Gateway

Suggest, discuss, and vote on new ideas for Sophos Web Gateway. Complete web protection everywhere.

Secure Web Gateway

Suggest, discuss, and vote on new ideas for Sophos Web Gateway. Complete web protection everywhere.

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  1. Cloud Web Gateway Import Functionality

    The cloud web gateway needs to have an import function for block/allow lists of sites. Migrating to this platform is difficult when you have to manually enter every single blocekd or allowed site that you are migrating from another platform.

    1 vote
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    1 comment  ·  Web Policy (Appliance and Endpoint)  ·  Flag idea as inappropriate…  ·  Admin →
  2. Request to have the helpdesk role in web appliance to manually synchronize the AD

    Hello Team,

    We have the partner here requesting to have the helpdesk role in web appliance to manually synchronize the AD. This will allow the customer to no need to call the partner just to request to manually synchronize the AD if there are changes done on AD. For your assistance please. Thank You.

    2 votes
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    0 comments  ·  Web Appliance  ·  Flag idea as inappropriate…  ·  Admin →
  3. Request to have option to change the interval for the default synch time of AD to Web appliance

    Hello Team,

    We have customer here requesting to to have option to change the interval for the default synch time of AD to Web appliance. Customer advise that they need to have shortened AD synch interval as when they do changes on AD, it takes time for the synchronization to take effect. Partner is aware that he can do the manual synchronization but he said that customer needs to contact him just to do the manual synchronization. For your assistance please. Thank You

    1 vote
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    0 comments  ·  Web Appliance  ·  Flag idea as inappropriate…  ·  Admin →
  4. Email Appliance - Modify/Delete Header "Received from" showing local hostname and its local IP

    Email Appliance - Modify/Delete Header "Received from" showing local hostname and its local IP
    sample header:
    Received: from (local hostname) (unknown [local IP]) by mail.customer.domain (Sophos Email Appliance) with ESMTP id DDBB55220751_D330E57F for <external email eg. gmail>; Sat, 20 Jul 2019 12:51:35 +0000 (GMT)

    2 votes
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    1 comment  ·  Flag idea as inappropriate…  ·  Admin →
  5. Sophos Email Gateway Encryption Enhancement

    Email Gateway Encryption needs some enhancements.
    1. Option to disable multiple languages when users receive encrypted emails.
    2. Sophos uses Echoworx for encryption but doesn't utilize the web portal. Giving the ability to use the web portal for recipients to send back a message encrypted would be great and it will be secure.

    1 vote
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    0 comments  ·  Web Appliance  ·  Flag idea as inappropriate…  ·  Admin →
  6. False Positives on Blocked Sites Report

    The "Blocked Sites" report indicates HTTP errors as a "block" in the report. Certain server codes like 500 Internal Server Error, should not be included on the report or shown as an "error" rather than a "block" event. This falsely leads you to believe policy is actively blocking the URL.

    2 votes
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    0 comments  ·  Web Reporting  ·  Flag idea as inappropriate…  ·  Admin →
  7. Need the abilty to have time click block list

    Need to have the ability to for time of click block list. They have the ability to allow time of click websites. No idea why there is not the option to block time of click sites that we know are bad.

    0 votes
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    0 comments  ·  Flag idea as inappropriate…  ·  Admin →
  8. Need the abilty to have time click block list

    Need to have the ability to for time of click block list. They have the ability to allow time of click websites. No idea why there is not the option to block time of click sites that we know are bad.

    1 vote
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    0 comments  ·  Flag idea as inappropriate…  ·  Admin →
  9. Need the abilty to have time click block list

    Need to have the ability to for time of click block list. They have the ability to allow time of click websites. No idea why there is not the option to block time of click sites that we know are bad.

    1 vote
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    0 comments  ·  Flag idea as inappropriate…  ·  Admin →
  10. Ability to highlight banner background and text colours

    It would be useful to highlight banners with a choice of colours for background and text to catch a users attention.

    1 vote
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    0 comments  ·  Web Appliance  ·  Flag idea as inappropriate…  ·  Admin →
  11. Schedule automatic update for each cluster on email appliance

    Hello Team,

    We have a customer requesting to have schedule automatic update for each cluster on email appliance. For your assistance please. Thank You.

    1 vote
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    0 comments  ·  Flag idea as inappropriate…  ·  Admin →
  12. White-List emails by subject\keywords

    Hello,

    Please allow White-listing\Blacklisting of Email by Subject Line and\or Keyword.

    Our HR gets emails from personal emails address all of the time for users replying to job postings. As these emails come from their personal email address @aol.com @gmail.com it in not feasible to white-list all these personal address. All the address however have "application" in the subject line. If we were able to white list emails with "application" keyword in the subject this would greatly increase our HR departments ability to get and analyze these emails instead of having to release them from quarantine every day.

    2 votes
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    0 comments  ·  Flag idea as inappropriate…  ·  Admin →
  13. Request to have option on web interface of web appliance to retrieve traffic logs from the backend

    Hello Team,

    We have customer here requesting to have option on web interface of web appliance to retrieve traffic logs from the shell or back end of web appliance. For your assistance please
    Thank You.

    1 vote
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    0 comments  ·  Flag idea as inappropriate…  ·  Admin →
  14. Record HTTP headers

    Today, Sophos Web Appliance records HTTP URLs, caller (using LDAP) and timestamp.

    I'd like to request that it should also record HTTP headers.

    We are existing clients who'd like to audit HTTP calls and we need the headers to be included.

    1 vote
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    0 comments  ·  Web Appliance  ·  Flag idea as inappropriate…  ·  Admin →
  15. Re-Run Scheduled Reports

    On the web appliance, it would be nice if you could mass select your scheduled reports and "run now" or "run again". We hit a snag where the mail server wasn't available during the 1st of the month reporting and previewing, then saving, then manually emailing...

    A, added bonus would be to add a change of criteria like a new date range.

    1 vote
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    0 comments  ·  Web Reporting  ·  Flag idea as inappropriate…  ·  Admin →
  16. Integrate Sophos with JIRA

    When Sophos email an alert to the Sophos admins have Sophos automatically create a JIRA ticket with the information from the Sophos alert then the service desk will get that ticket immediately and be able to investigate.

    4 votes
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    1 comment  ·  Central Management  ·  Flag idea as inappropriate…  ·  Admin →
  17. People list to show Domain as well as AD Username

    We use AD Sync over multiple domains. Currently we can only see the AD username but cannot see which domain this belongs to. This makes it difficult to report on individual domains, and impossible to tell which user is which when the same name is used on more than 1 domain.
    Ideally the username would be shown as: domain\username

    4 votes
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  18. More granular search parameters required for Recent Activity Search

    When conducting a Recent Activity Search By User it would be more than helpful to display the IP address of the device that was being used by the user at the time of URL access. We have had a number of occasions where Indicators of Compromised servers have been flagged to us and we need to trace the users and devices that have attempted to access these sites however this is not possible as the search parameters and detail given is not granular enough. The IP addresses are shown when you use a By Suspicious Activity search so the information…

    5 votes
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    1 comment  ·  Web Appliance  ·  Flag idea as inappropriate…  ·  Admin →
  19. Email Appliance: Extend log past 30 days

    The "search" log only goes as far back as 30 days. There should be an option to allow admins to set it for more than 30 days (60, 90, 120, etc.)

    2 votes
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  20. Email Gateway - Message Summary need more detailed information.

    I'd like the ability to drill down into the bar graphs to see user name and messages which are being reported on.

    3 votes
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