Secure Web Gateway

Suggest, discuss, and vote on new ideas for Sophos Web Gateway. Complete web protection everywhere.

Secure Web Gateway

Suggest, discuss, and vote on new ideas for Sophos Web Gateway. Complete web protection everywhere.

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  1. Reporting: Show traffic from redirects against original URL/Domain

    When a URL redirects to a different location or site, SWA reports show the actual sites for downloading size, etc.

    We would like the option to see the original sites they tried to access before the redirects.

    1 vote
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    0 comments  ·  Web Reporting  ·  Flag idea as inappropriate…  ·  Admin →
  2. Reporting: Increase the Maximum limit of PDF report number

    There is a limit of 1200 users on the PDF format reports. This is not always enough. Please extend this limit.

    1 vote
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    0 comments  ·  Web Reporting  ·  Flag idea as inappropriate…  ·  Admin →
  3. Reports summarized by organizational departments instead of individual users.

    per case 3727737

    This would improve delivery of reports to upper Management as they would like to see more breakdown of reports by department as they have no idea which department the user works in. Having this breakdown can help management drill down to specific departments.

    How would you rate the importance of this feature?; 1 = Critical, 5 = Nice-to-have:4

    1 vote
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  4. More detailed download reporting

    We've had a customer request the ability to drill down further in the download reporting in Reports > Policy & Content > Downloads as at current the actual downloads / users cannot be viewed, only the size of downloads for a specified period.

    2 votes
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    0 comments  ·  Web Reporting  ·  Flag idea as inappropriate…  ·  Admin →
  5. Include HTTPS transactions in the Site Visits By User report.

    When HTTPS scanning is not enabled, the web appliance has no ability to see what goes on in that tunnel once the HTTPS connection has been established. This means that we can see the initial connect but not what requests were made or the bytes associated with any further requests made inside that tunnel. For this reason, I understand a design decision was made not to include any HTTPS traffic in that report.

    Customer has requested that we provide the option to include this type of data in the Site Visits by User report even if the accuracy of the…

    2 votes
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    0 comments  ·  Web Reporting  ·  Flag idea as inappropriate…  ·  Admin →
  6. Create a master group of PRODUCTIVITY LOSS that is comprised of sub groups of all the categories, so that reports can be run

    Site have a WEB Appliance (hardware WS5000) and need to:
    Create a master group of PRODUCTIVITY LOSS that is comprised of sub groups of all the categories, so that reports can be run
    (ie How long has Joe Bloggs been on non work related sites?)

    2 votes
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    1 comment  ·  Web Reporting  ·  Flag idea as inappropriate…  ·  Admin →
  7. Reporting: Report on a time band across multiple days

    For example, be able to run a report for bandwidth utilization that covers only the hours 8:00 AM to 4:00 PM.

    2 votes
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    0 comments  ·  Web Reporting  ·  Flag idea as inappropriate…  ·  Admin →
  8. Reporting: Users with top blocked request

    I would like to run a report that will list all users by blocked request. This will allow administrators to see users who are attempting to bypass the filtering, and or have a compromised machine.

    New custom report >> Available Reports: Users >> Today >> All Departments >> With the Action "Blocked" and then be able to sort by Requests.

    3 votes
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    0 comments  ·  Web Reporting  ·  Flag idea as inappropriate…  ·  Admin →
  9. Customized reporting option to tie UserID with logged IP

    Customized reporting option to tie UserID with logged IP information when performing a Search By User or the ability to create enhanced custom reports by date and time with any fields within the database for correlation of usable data for various events.

    2 votes
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    0 comments  ·  Web Reporting  ·  Flag idea as inappropriate…  ·  Admin →
  10. Reporting: Report based on primary site visited

    In the web appliance reporting, for non technical users, the reporting is very misleading. When a user goes to a web site such as 'www.yahoo.com', not only does yahoo.com appear in the reports, but if there is a Facebook "like" button that is retrieved from facebook.com, facebook.com will also appear on the report. I would like the report to show only what was clicked on (e.g. a link or bookmark) or typed in the address bar.

    In situations where the report may be used for HR or legal action, the web appliance reports make it difficult to use…

    2 votes
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    0 comments  ·  Web Reporting  ·  Flag idea as inappropriate…  ·  Admin →
  11. Link activity search items to policy test

    When currently viewing user activity, there is no way to see easily see why an access is permitted or denied. Currently, one needs to take the URL and user information and manually go over to Policy Test and then test to URL to see why a particular action was taken. It would be much better if the reason was available directly from the search activity. For example, clicking on the status entry could pull up a page similar to the results page of Policy Test, and say what the risk level is, category, tags, policy result, policy, and reason.

    5 votes
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    0 comments  ·  Web Reporting  ·  Flag idea as inappropriate…  ·  Admin →
  12. Reports that show time-of-day browsing patterns by category

    "Once I have run a Category report from the Policy and Content section, I would like to take the top categories and chart them (say in a line graph) by time to see when our employees are visiting these categoies.
    I would also like to run a report by category when I wish to know if I should block a site for example: games. If game sites are being visited after hours or during lunch, then that is quite acceptable, but if it were during work hours I need to restrict access."

    a) How will this new feature address your…

    3 votes
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