Secure Web Gateway

Suggest, discuss, and vote on new ideas for Sophos Web Gateway. Complete web protection everywhere.

Secure Web Gateway

Suggest, discuss, and vote on new ideas for Sophos Web Gateway. Complete web protection everywhere.

Suggest an Idea...

(thinking…)

Enter your idea and we'll search to see if someone has already suggested it.

If a similar idea already exists, you can support and comment on it.

If it doesn't exist, you can post your idea so others can support it.

Enter your idea and we'll search to see if someone has already suggested it.

  • Hot ideas
  • Top ideas
  • New ideas
  • My feedback
  1. more granular bandwith reporting per Domain and Subdomain

    Client asked for an option in reporting, where he can see a more detailed bandwidth usage based on URLs and if applicable subdomains to check the total bandwidth/volume/bytes/hits consumed for everyone globally going through the web appliance.

    At this point, bandwidth for domain xyc.com already can be checked, but cannot differenciate the bandwidth usage for (examples) abc.xyz.com, bca.xyz.com and cba.xyz.com

    Thanks for considering!

    1 vote
    Sign in
    Check!
    (thinking…)
    Reset
    or sign in with
    • facebook
    • google
      Password icon
      Signed in as (Sign out)

      We’ll send you updates on this idea

      0 comments  ·  Web Reporting  ·  Flag idea as inappropriate…  ·  Admin →
    • When a URL is blocked, the log should have more detail

      When a URL is Blocked, the log should have more detail as to why the URL was blocked. We should be able to see these details so we can troubleshoot and fix the issue instead of calling support.

      3 votes
      Sign in
      Check!
      (thinking…)
      Reset
      or sign in with
      • facebook
      • google
        Password icon
        Signed in as (Sign out)

        We’ll send you updates on this idea

        0 comments  ·  Web Reporting  ·  Flag idea as inappropriate…  ·  Admin →
      • time should include one thousandth of a second

        Time should include one thousandth of a second when searching user web history. When endpoint security products detect malicious web activity it would be helpful to have the Web Gateway display to the thousandth of a second in the Date/Time column so we can match the time with the event that occurred on endpoint security. That way we can block the URL by adding it to the local site list. I know the Web Gateway can do this because I see this detail in my SIEM when the Web Gateway sends events to the SIEM.
        Thank you!

        1 vote
        Sign in
        Check!
        (thinking…)
        Reset
        or sign in with
        • facebook
        • google
          Password icon
          Signed in as (Sign out)

          We’ll send you updates on this idea

          0 comments  ·  Web Reporting  ·  Flag idea as inappropriate…  ·  Admin →
        • Erase Proxy log specific user

          If possible, delete a specific user's proxy logs without deleting the logs of the others

          2 votes
          Sign in
          Check!
          (thinking…)
          Reset
          or sign in with
          • facebook
          • google
            Password icon
            Signed in as (Sign out)

            We’ll send you updates on this idea

            0 comments  ·  Web Reporting  ·  Flag idea as inappropriate…  ·  Admin →
          • Web

            Audit/System configuration log in order to determine when changes are made by a user. The log should be able to identify time of access to the web appliance, who accessed it, and what changes to the appliance, policies, and other configurations were made by that user. The report/log should also would be useful if the Administrator could export the log (i.e PDF, CSV, etc)

            1 vote
            Sign in
            Check!
            (thinking…)
            Reset
            or sign in with
            • facebook
            • google
              Password icon
              Signed in as (Sign out)

              We’ll send you updates on this idea

              0 comments  ·  Web Reporting  ·  Flag idea as inappropriate…  ·  Admin →
            • Web Gateway Reporting - Total Browse Time By User

              Being able to run reports on individual users for total browse time during a day, or other period of time, is a pretty standard report on most any other web filter and is painfully lacking in the Cloud Web Gateway. This is a pretty common request from HR departments to get an idea if someone is not managing their time appropriately. The report should be based on activity to get an idea of how long someone was actively browsing web pages.

              1 vote
              Sign in
              Check!
              (thinking…)
              Reset
              or sign in with
              • facebook
              • google
                Password icon
                Signed in as (Sign out)

                We’ll send you updates on this idea

                0 comments  ·  Web Reporting  ·  Flag idea as inappropriate…  ·  Admin →
              • Ability to search logs with IP address or domain of a site visited by a user utilizing the CWG.

                One of our largest platinum service CWG client who is using cloud web gateway services globally requests this feature to be added as soon as possible as this is hindering their global response capabilities.

                They are not able to filter logs under logs section of CWG dashboard on Sophos Central by entering destination IP or domain a user has visited.

                7 votes
                Sign in
                Check!
                (thinking…)
                Reset
                or sign in with
                • facebook
                • google
                  Password icon
                  Signed in as (Sign out)

                  We’ll send you updates on this idea

                  0 comments  ·  Web Reporting  ·  Flag idea as inappropriate…  ·  Admin →
                • Reporting

                  Customers wants to customize reporting for example adding certain group of users under Top Users by browse time

                  2 votes
                  Sign in
                  Check!
                  (thinking…)
                  Reset
                  or sign in with
                  • facebook
                  • google
                    Password icon
                    Signed in as (Sign out)

                    We’ll send you updates on this idea

                    0 comments  ·  Web Reporting  ·  Flag idea as inappropriate…  ·  Admin →
                  • Access to historic data

                    We would like to have the option to view/download a user's complete history rather than be restricted to a rolling 90 day history as is currently the case.

                    1 vote
                    Sign in
                    Check!
                    (thinking…)
                    Reset
                    or sign in with
                    • facebook
                    • google
                      Password icon
                      Signed in as (Sign out)

                      We’ll send you updates on this idea

                      0 comments  ·  Web Reporting  ·  Flag idea as inappropriate…  ·  Admin →
                    • Send an email alert when a user visits a specified websites

                      When users attempt to visit blocked URLs, send an email alert to a specified email address.

                      1 vote
                      Sign in
                      Check!
                      (thinking…)
                      Reset
                      or sign in with
                      • facebook
                      • google
                        Password icon
                        Signed in as (Sign out)

                        We’ll send you updates on this idea

                        1 comment  ·  Web Reporting  ·  Flag idea as inappropriate…  ·  Admin →
                      • How do I determine the ip address from which a user accessed a site?

                        Kindly add menu on reports on Sophos Web Appliance to trace what ip address the username use in accessing a website

                        2 votes
                        Sign in
                        Check!
                        (thinking…)
                        Reset
                        or sign in with
                        • facebook
                        • google
                          Password icon
                          Signed in as (Sign out)

                          We’ll send you updates on this idea

                          0 comments  ·  Web Reporting  ·  Flag idea as inappropriate…  ·  Admin →
                        • Make web appliance reporting more granular

                          On behalf of a customer - they would like more filtering options in the web appliance reporting when searching for site visits by user e.g filtering out information from add ons/different websites.

                          1 vote
                          Sign in
                          Check!
                          (thinking…)
                          Reset
                          or sign in with
                          • facebook
                          • google
                            Password icon
                            Signed in as (Sign out)

                            We’ll send you updates on this idea

                            0 comments  ·  Web Reporting  ·  Flag idea as inappropriate…  ·  Admin →
                          • Live Log Window

                            Customer would like the ability to see the logs that would be sent via syslog offsite in a pop-up window.
                            This would be extremely productive for smaller sites that don't want to run an additional service to debug what's going wrong with a given site.

                            1 vote
                            Sign in
                            Check!
                            (thinking…)
                            Reset
                            or sign in with
                            • facebook
                            • google
                              Password icon
                              Signed in as (Sign out)

                              We’ll send you updates on this idea

                              1 comment  ·  Web Reporting  ·  Flag idea as inappropriate…  ·  Admin →
                            • Add tag data as a reason code to Sophos_log output

                              Platinum customer request: case 5133456

                              "We’re trying to run a Splunk report on users who were allowed (act=1) to visit a list of sites that all have a particular tag"

                              Currently the sophos_log doesn't record what tag was used when you see a blocked by tag reason (rsn=1409).

                              2 votes
                              Sign in
                              Check!
                              (thinking…)
                              Reset
                              or sign in with
                              • facebook
                              • google
                                Password icon
                                Signed in as (Sign out)

                                We’ll send you updates on this idea

                                1 comment  ·  Web Reporting  ·  Flag idea as inappropriate…  ·  Admin →
                              • Report of all users browsing during a specific date/time.

                                Reporting is too limited. We need to be able to run a report on all users’ internet access in one report. Right now, I would have to do individual user’s reports just to see what/who was accessing the internet during a certain period of time.

                                2 votes
                                Sign in
                                Check!
                                (thinking…)
                                Reset
                                or sign in with
                                • facebook
                                • google
                                  Password icon
                                  Signed in as (Sign out)

                                  We’ll send you updates on this idea

                                  1 comment  ·  Web Reporting  ·  Flag idea as inappropriate…  ·  Admin →
                                • Add optional fields to the user feedback submission form, such as a contact phone number or computer name.

                                  A customer considers this a very important enhancement as their previous web filter solution allowed the integration of a custom submission request into their ticketing system, allowing for automatic population with the pertinent details. This was proven to ease greatly request evaluations via their change tracking process.

                                  The UI could either allow adding custom fields to the user feedback submission page or be able to replace the page with a custom template. Example – would like users to be able to add contact phone, office/computer location, department, name, etc. along with the URL. This would allow customers to streamline administration…

                                  3 votes
                                  Sign in
                                  Check!
                                  (thinking…)
                                  Reset
                                  or sign in with
                                  • facebook
                                  • google
                                    Password icon
                                    Signed in as (Sign out)

                                    We’ll send you updates on this idea

                                    1 comment  ·  Web Reporting  ·  Flag idea as inappropriate…  ·  Admin →
                                  • SWA Browse Time By User Needs Hour Granularity

                                    We would like to have a report similar to “browse time by user” but includes time of day filters. For example, we would like to see browse time for a specific user between
                                    9 AM and 5 PM, Monday to Friday.

                                    How would you rate the importance of this feature?; 1 = Critical, 5 = Nice-to-have: 4

                                    1 vote
                                    Sign in
                                    Check!
                                    (thinking…)
                                    Reset
                                    or sign in with
                                    • facebook
                                    • google
                                      Password icon
                                      Signed in as (Sign out)

                                      We’ll send you updates on this idea

                                      0 comments  ·  Web Reporting  ·  Flag idea as inappropriate…  ·  Admin →
                                    • Report: Browse Time By Site

                                      Browse Time By Site which will allow us to show the browse time for each user for a particular site

                                      1 vote
                                      Sign in
                                      Check!
                                      (thinking…)
                                      Reset
                                      or sign in with
                                      • facebook
                                      • google
                                        Password icon
                                        Signed in as (Sign out)

                                        We’ll send you updates on this idea

                                        0 comments  ·  Web Reporting  ·  Flag idea as inappropriate…  ·  Admin →
                                      • Reporting: Show traffic from redirects against original URL/Domain

                                        When a URL redirects to a different location or site, SWA reports show the actual sites for downloading size, etc.

                                        We would like the option to see the original sites they tried to access before the redirects.

                                        1 vote
                                        Sign in
                                        Check!
                                        (thinking…)
                                        Reset
                                        or sign in with
                                        • facebook
                                        • google
                                          Password icon
                                          Signed in as (Sign out)

                                          We’ll send you updates on this idea

                                          0 comments  ·  Web Reporting  ·  Flag idea as inappropriate…  ·  Admin →
                                        • Reporting: Increase the Maximum limit of PDF report number

                                          There is a limit of 1200 users on the PDF format reports. This is not always enough. Please extend this limit.

                                          1 vote
                                          Sign in
                                          Check!
                                          (thinking…)
                                          Reset
                                          or sign in with
                                          • facebook
                                          • google
                                            Password icon
                                            Signed in as (Sign out)

                                            We’ll send you updates on this idea

                                            0 comments  ·  Web Reporting  ·  Flag idea as inappropriate…  ·  Admin →
                                          ← Previous 1
                                          • Don't see your idea?

                                          Feedback and Knowledge Base

                                          icon-data-protection icon-endpoint-protection icon-phish-threat icon-sophos-central icon-sophos-central icon-sophos-central icon-sophos-central icon-sophos-central icon-sophos-central icon-sophos-central icon-sophos-mobile icon-sophos-utm icon-sophos-utm icon-sophos-utm icon-web-appliance icon-xg-firewall icon-xg-firewall icon-lightbulbCreated with Sketch.