HTTPS Web Filter web message page for an Untrusted Website is providing our end-users with a hyperlink to add their own exception. Customer wants to be able to edit template to remove or alter the exception link
case ref 5976126

Ability to not only view sites visited & the amount of time spent, but also the times at which the sites were being accessed

Reference community post :
https://community.sophos.com/products/web-appliance/f/5/t/76569

Client would like to be able to specify a single URL/website and look at the TOTAL bandwidth/volume/bytes consumed for everyone globally going through the web appliance.

There is a fairly similar log but they cannot specify a single URL and can only go by top allowed/block websites.

it will be nice if file can be automatically downloaded after scanning without click on the "Click here to retrieve file".
Another to raise this request is a file scanned by Sandstorm would be downloaded automatically.

Customer has various generic user AD accounts. After the client has authenticated with the WSA via SSO, they would like the option to present a captive portal for accounts which belong to certain AD security groups - so that the individual user can log in instead of using the generic user account. It is deployed with Static IPs for Captive Portal at present

The customer asked for a variable that contains the local time instead of GMT, e.g. %%DATETIME%%, the only one available at the moment is this - %%DATETIME_GMT%% which cannot be changed from GMT.

Currently all authentication between Windows machines and the Sophos Web Appliance occurs using NTLM, we would like to move to using only Kerberos.

Its sometimes very bad when users cant visit certain sites because they dont allow proxies/vpn´s

would be nice to have a option to export the transaction logs only when there is a issue . As regular backup is taking lots of space in syslog server.

I want to be able to search for destination IP addresses within web appliance

Website's audio streaming cannot start when HTTPS scanning is enabled. Found that the stream is treated by SWA as mime type "Application/octet-stream" and when the site is put to Trusted in the Local Site List, the streaming can go on. Customer does not want to trust the whole site domain though. They want the AV to Trust only when its that mime-type so audio can go on BUT they want other parts of the site to be scanned.
#5864911

A Platinum customer has a large number of upstream proxy redirections which are set on the SWA5000. They wanted both SWA5000 and SWA5000b to have the same synced copy managed by the Management appliance.

The settings are found under Network/Hostname/Upstream Proxies/Advanced options.

It would be nice that upon joining the SMA1000 with the first appliance, that the option to upload the proxy list to the SMA1000 be allowed
and then for the SMA1000 to have a configuration area for the same to push out to all web appliances in the management pool.

We would like to be able to allow individual or a group of users to be able to download a file type from a certain website only.

for example if ZIP files are blocked from being downloaded, however we have three users that often download from dropbox. We would like to allow these three users to be able to download ZIP files from dropbox only.

The appliance should generate an email alert when a threshold(configurable by the administrator) of High risk sites have been visited. This should take in account for sites categorized as High Risk by Sophos as well as if the user overrides the category via local site/additional policy.

Requirement to block home cloud / home NAS solution websites from the corporate network. Some of these like Mynetgear.com is classified as a ‘Business’ site. A lot of vendors have similar websites to access storage solutions at
home or other networks.

Can we able to add these on web application under default policy

Being aware in real time of visited web sites that have malicious code, virus’s or other security issues means we can react quicker to block these sites at the appliance.
If a site has been infected then blocking it before access is paramount as other yet unknown and undetectable infections may also reside on that site. In much the same way as SAV alerts in real time, having admins informed of infections in real time is critical.

Allows the option on Sophos Web Appliance to create and manage local user. In some case, it is not possible to create AD user so a way to create local user on Sophos Web Gateway is needed.

Create exception for specific domains in AD SSO in which this domains will automatically redirected to Captive Portal

This would be helpful to the customer's set up in hospital in which they use shared PC in which once they enter this specific domain it will automatically redirected to Captive Portal