Secure Web Gateway

Suggest, discuss, and vote on new ideas for Sophos Web Gateway. Complete web protection everywhere.

Secure Web Gateway

Suggest, discuss, and vote on new ideas for Sophos Web Gateway. Complete web protection everywhere.

  • Hot ideas
  • Top ideas
  • New ideas
  • My feedback
  1. SWA: customer would like to receive a copy of the 'support request'

    hi,
    customer said, that he would like to receive a copy of the message sent by the "support request via email", which can be used to send additional information from the appliance to the sophos tech support .

    Customer requested the option to receive a copy of the content to the email address he added in the related input mask.
    thanks!

    2 votes
    Sign in Sign in with Log in with your Sophos ID
    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Web Appliance  ·  Flag idea as inappropriate…  ·  Admin →
  2. SWA: Send email alert for infected hosts

    Customer would like an email alert to be sent, as soon as the SWA detects an infected host, as displayed on the dashboard.
    This would assure a faster investigation for machines that may be infected.

    2 votes
    Sign in Sign in with Log in with your Sophos ID
    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Web Appliance  ·  Flag idea as inappropriate…  ·  Admin →
  3. goto meeting

    Customer would like to request category specifically for remote such as GotoMeeting or similar application

    2 votes
    Sign in Sign in with Log in with your Sophos ID
    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Web Appliance  ·  Flag idea as inappropriate…  ·  Admin →
  4. On reports show the duration the user visited the URL

    On reports show the duration the user visited the URL

    Name of the Company: The Automotive Research Association of India

    3 votes
    Sign in Sign in with Log in with your Sophos ID
    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Web Appliance  ·  Flag idea as inappropriate…  ·  Admin →
  5. Scan large file over 800 MB

    Company and Contact Information

    Company: Parmalat Australia

    Contact: Douglas Ellis07 38400 264

    Sophos Partner (if applicable): Global agreement

    Sophos Product Information

    Sophos Product: Sophos Web Appliance

    Version in Production:4.2.1.3

    Feature Request Summary

    How will this new feature address your business requirements?: We are getting large documents and pdf files sometimes into multiple gigabytes in zip files, as well as applications. Which are critical to our business. Having the ability to scan files over 800mb
    or a appliance that can be used to offload these scans would allow our users to get these files without IT having to connect to an…

    3 votes
    Sign in Sign in with Log in with your Sophos ID
    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Web Appliance  ·  Flag idea as inappropriate…  ·  Admin →
  6. SWA: Add support as a web application Skype Web (https://web.skype.com)

    Add support to Allow Skype Web (https://web.skype.com) in the "Web Applications" instead of allowing the whole category: chat.

    4 votes
    Sign in Sign in with Log in with your Sophos ID
    Signed in as (Sign out)

    We’ll send you updates on this idea

    Under Review  ·  1 comment  ·  Web Appliance  ·  Flag idea as inappropriate…  ·  Admin →
  7. Web Appliance: Support Intermediate Certificates for Certificate Authority

    Customer would like to use a custom Certificate as Certificate Authority.
    According to an internal KBA "Customer Upload of Signing Certificate" the CA Certificate needs to be a top-level Root CA.
    The customers CA Certificate is not a top-level Root CA, so he needs to be able to also import an Intermediate Certificate, and therefor requests this feature

    5 votes
    Sign in Sign in with Log in with your Sophos ID
    Signed in as (Sign out)

    We’ll send you updates on this idea

    3 comments  ·  Web Appliance  ·  Flag idea as inappropriate…  ·  Admin →
  8. Override button for blocked sites

    Reference community post :
    https://community.sophos.com/products/web-appliance/f/5/t/79013

    User would like to have an override button on the blocked web pages, where administrative users can simply enter their username, password and a time to temporarily override a blocked page.

    4 votes
    Sign in Sign in with Log in with your Sophos ID
    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Web Appliance  ·  Flag idea as inappropriate…  ·  Admin →
  9. Change the behavior of querying DNS server, which are serialize at the moment

    Customer figures that the SWA serializes DNS-queries and will only answer the 2nd when the 1st was answered or runs into a timeout.
    The other day a dDOS was run agains the teamviewer nameservers, which then completely blocked the SWA.

    URID[13516]: T=13516 7592 3 - [warn] aborting request after 44.039s with no SXL response
    URID[13516]: T=13516 7594 3 - [warn] aborting request after 44.038s with no SXL response
    URID[13516]: T=13516 7600 3 - [warn] aborting request after 44.038s with no SXL response
    /USR/SBIN/CRON[20335]: (root) CMD (TZ=GMT /usr/sbin/logrotate /etc/logrotate.conf)
    URID[13516]: T=13516 ------ 2 - Warning: LATE TIMEOUT: dns context 0 should…

    3 votes
    Sign in Sign in with Log in with your Sophos ID
    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Web Appliance  ·  Flag idea as inappropriate…  ·  Admin →
  10. Possibility to limit data of exported syslog

    Customer would like to be able to limit the data of the exported syslog, e.g. to have an option to only provide virus founds or blocked requests, but not all HTTP requests.
    These options should be available in the admin web interface.

    Sophtrac case [#6276455]

    1 vote
    Sign in Sign in with Log in with your Sophos ID
    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Web Appliance  ·  Flag idea as inappropriate…  ·  Admin →
  11. On reports shows what device a user is accessing a site from

    ompany: Heart of England NHS Trust

    Contact: Stephen Curwood

    Sophos Partner (if applicable): BMS

    Sophos Product Information

    Sophos Product: Sophos Web Management2 Appliance

    Version in Production: 4.2.1.1

    Feature Request Summary

    How will this new feature address your business requirements?:

    How would you rate the importance of this feature?; 1 = Critical, 5 = Nice-to-have: 2

    4 votes
    Sign in Sign in with Log in with your Sophos ID
    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Web Appliance  ·  Flag idea as inappropriate…  ·  Admin →
  12. Web Appliance: Ability to disable "certificate error " error message in the blockpage

    A customer don´t wants the "certificate error " error message in e.g. the blockpage to be displayed, as this only confuses users.

    As soon as a user requests a blocked HTTPS website, besides the Reason and the Site, the blockpage shows:


    If your browser displayed a certificate error before displaying this page, you may need to install the web protection certificate authority. Click here to download it.

    This message is shown, no matter if HTTPS scanning and/or certificate validation is active.
    It shows even if the appliances CA already is installed on the browser.
    In that case when clicking on…

    2 votes
    Sign in Sign in with Log in with your Sophos ID
    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Web Appliance  ·  Flag idea as inappropriate…  ·  Admin →
  13. ability to edit templates from GUI

    HTTPS Web Filter web message page for an Untrusted Website is providing our end-users with a hyperlink to add their own exception. Customer wants to be able to edit template to remove or alter the exception link
    case ref 5976126

    1 vote
    Sign in Sign in with Log in with your Sophos ID
    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Web Appliance  ·  Flag idea as inappropriate…  ·  Admin →
  14. Times at which websites were being accessed

    Ability to not only view sites visited & the amount of time spent, but also the times at which the sites were being accessed

    2 votes
    Sign in Sign in with Log in with your Sophos ID
    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Web Appliance  ·  Flag idea as inappropriate…  ·  Admin →
  15. Per site global bandwidth usage

    Reference community post :
    https://community.sophos.com/products/web-appliance/f/5/t/76569

    Client would like to be able to specify a single URL/website and look at the TOTAL bandwidth/volume/bytes consumed for everyone globally going through the web appliance.

    There is a fairly similar log but they cannot specify a single URL and can only go by top allowed/block websites.

    3 votes
    Sign in Sign in with Log in with your Sophos ID
    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Web Appliance  ·  Flag idea as inappropriate…  ·  Admin →
  16. automatically download file after scanning

    it will be nice if file can be automatically downloaded after scanning without click on the "Click here to retrieve file".
    Another to raise this request is a file scanned by Sandstorm would be downloaded automatically.

    15 votes
    Sign in Sign in with Log in with your Sophos ID
    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Web Appliance  ·  Flag idea as inappropriate…  ·  Admin →
  17. Captive Portal after SSO authentication

    Customer has various generic user AD accounts. After the client has authenticated with the WSA via SSO, they would like the option to present a captive portal for accounts which belong to certain AD security groups - so that the individual user can log in instead of using the generic user account. It is deployed with Static IPs for Captive Portal at present

    2 votes
    Sign in Sign in with Log in with your Sophos ID
    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Web Appliance  ·  Flag idea as inappropriate…  ·  Admin →
  18. Custom Block Pages: Add a "local time" variable

    The customer asked for a variable that contains the local time instead of GMT, e.g. %%DATETIME%%, the only one available at the moment is this - %%DATETIME_GMT%% which cannot be changed from GMT.

    4 votes
    Sign in Sign in with Log in with your Sophos ID
    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Web Appliance  ·  Flag idea as inappropriate…  ·  Admin →
  19. Enable Kerberos Support for Windows Clients

    Currently all authentication between Windows machines and the Sophos Web Appliance occurs using NTLM, we would like to move to using only Kerberos.

    3 votes
    Sign in Sign in with Log in with your Sophos ID
    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Web Appliance  ·  Flag idea as inappropriate…  ·  Admin →
  20. Option for letting clients disable the gateway

    Its sometimes very bad when users cant visit certain sites because they dont allow proxies/vpn´s

    7 votes
    Sign in Sign in with Log in with your Sophos ID
    Signed in as (Sign out)

    We’ll send you updates on this idea

    2 comments  ·  Web Appliance  ·  Flag idea as inappropriate…  ·  Admin →
  • Don't see your idea?

Feedback and Knowledge Base

icon-data-protection icon-endpoint-protection icon-phish-threat icon-sophos-central icon-sophos-central icon-sophos-central icon-sophos-central icon-sophos-central icon-sophos-central icon-sophos-central icon-sophos-mobile icon-sophos-utm icon-sophos-utm icon-sophos-utm icon-web-appliance icon-xg-firewall icon-xg-firewall icon-avid-secure icon-lightbulbCreated with Sketch.