Secure Web Gateway

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reconnection the client AV with the Web Appliance and Enterprise Console should be easy

Customer have 300+ connected endpoints currently only about 100 are active because of some issue with the GUID’s and SWA not liking existing one. They install sophos ESC via a login script when a machine
logs onto the domain. The enterprise console enables Web Control on the endpoints. Enpoint control is enabled on the SWA. This was working for for about the first 6 months on installation then around October 2014 a lot of the connected endpoints in SWA were showing as inactive. Manually uninstalling SESC and re-installing would show them as active again and web filtering would be enforced. Eventually the issue would arise again and my support case was assigned to a higher level tech who said there were multiple GUID’s on the same machine names/ip addresses etc. They have a link on how to manually fix this but don’t think it’s viable to go around to each and every workstation and do this, what if customer have a 5000+ site. Please make this work so users are again web filtered and don’t waste their time shopping or catching up on their facebook feeds.

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Sanju Shrestha shared this idea  ·   ·  Flag idea as inappropriate…  ·  Admin →

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