Syslog: Log all system data, not just web traffic
Advanced logging is needed to troubleshoot issues.
Currently syslog only logs events such as what sites user’s visit. We need to be able to see when the appliances are rebooted, any errors that are occurring, amount of current connections on each appliance, incoming web requests, and basically anything Sophos Support can see from the backend.
This feature would help us greatly in troubleshooting issues we are currently seeing. It is frustrating to have to contact Sophos Support when issues are occurring do to the impact to our user’s while we wait on support. If we were able to see this type of information we would be able to troubleshoot and have a much quicker resolution.